Tuscan Ridge Hotels, Orlando

"We had stay at this property last year and loved it, so we decieded to stay again this year. This year was definitely different. The first night, the low battery alarm went of at 5am. I had to call for the AC not waorking a coupel of times. The wifi was not working at all. And one morning when we were going to sleep in a bit, housekeeping came knocking and opened the door while were we sleeping. Mind you the "do not disturb " was on the door. I texted the facilty and never heard anything back. We were definitely disappointed beause we had such a great experience last year. I will not be staying there again."

"Universal Cabana Bay Resort…Rooms aren’t cleaned often and we stayed 6 days. Property food is very limited so please DoorDash your food. Keys to open the gates out towards the pool rarely work. Everything is expensive expensive so walk with money😊🙏. Beautiful property, lazy river and two pools were fun. Buses to the park run often which is a plus. City walk is a must!!!! We had fun and will return but to a different resort "

"Typically stay at Disney resorts but wanted to give Swan a try. Wonderful experience. Grotto pool was awesome with drinks and food ordered from your chair and brought to you with a smile. Easy access to Disney board walk and boats to Epcot and HS. Already booked our next stay. "

"Stayed for one night in March 2026 in one of the rooms with a one bedroom with king bed and separate room kids bunk beds. "

"Clean room, pools were great. Breakfast buffet is also really good!"

"Carpets in hallway are rippled and aging. There was spilled mulch in the hallway from a planter, and dead leaves around another plant for days! Michelle at check-in was very cordial and friendly. Need more offerings of “quick pick up” hot food! Cocktails are majorly weak! And I was served a gin and tonic at Phils that was basically all ice! You should be ASHAMED of yourselves for charging a surplus $56.50 per day when room charges are already $300+!! Corporate greed at its worst! "

"Bed was comfy but crazy squeaky! Big spacious room with fridge n couch. Towel hanger fell off door. Food at their bar restaurant was lousy n service was slow even though not very busy. Free hit Hot breakfast was mediocre as most places are. Water pressure in the shower was terrible! Pools were decent. Good location close to Disney resorts but no shuttles to any of them. Can walk to Walmart n Starbucks n a few other conveniences which was nice. "

"Everything was perfect and it’s all age appropriate "

"Loved that we had a top floor, the views were nice and the screened porch. Sadly there was a lot of dead foliage at the resort from recent freeze. Not the resorts fault, but I image it would have been more beautiful. The grounds were very nice otherwise. Time will likely allow for regrowth or replacement. I appreciated that the staff were around, but not intrusive to the stay. Available if you needed them, otherwise just a presence. Small wish, that there was a small bar of soap or container of hand soap by the bathroom sinks. I didn’t have any and so I used the shower gel, in another toilet space- just a small inconvenience that could probably be easily remedied. I should have asked, but didn’t. It was nice to have provided laundry detergent, dish soap, dishwasher soap. Went home with clean clothes. The resort was lively, had good amenities, but not overcrowded, which was nice. Music at pools was a good mix. Overall very nice place for the value. "