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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Travelers splash in outdoor pools by day and gather with family under the stars at night at this Universal Studios area resort

Choose dates to view prices

Westgate Lakes Resort & Spa Universal Studios Area is conveniently near Pointe Orlando and the Orange County Convention Center. Guests enjoy seven outdoor pools with a lazy river and waterslide, yoga classes at the gym, mini golf, or free bicycles to visit nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
The current price is AU$201
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transport Centre only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 25 May 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?

Self-parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Ripley's Believe It or Not, Aquatica and Universal Orlando Resort. Universal’s Volcano Bay and The Orlando Eye are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 3574 out of 6386 reviews
Rating 8 - Good. 1282 out of 6386 reviews
Rating 6 - Okay. 748 out of 6386 reviews
Rating 4 - Poor. 363 out of 6386 reviews
Rating 2 - Terrible. 419 out of 6386 reviews

Reviews

Verified

10/10 Excellent

Shenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience for me and my family!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Monet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me & my son loved the resort. The staff was very friendly would definitely stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the resort. It was clean and lots to do onsite.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy. Staff was friendly and pool was nice just cold.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service
Really clean hotel
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was helpful. Everything was amazing!!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. I had a patio balcony and hottub in my room. So many pools and things to do around the resort.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff were easy to talk to and helpful! The room felt comfortable and quiet
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Charity

Liked: Cleanliness
Nice room
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the array of pools and how quiet this location was in January. I was attending a conference and didn’t plan to spend much time at the hotel. It was perfect for the time I did spend there! I loved the onsite pizza shop, little convenience store, and all the offered activities. I would 10/10 stay here again.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
2B villa refurnished. Friendly staff. Water park requires extra admission fee.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was like a condo apartment with everything you need to feel comfortable
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sandil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities but the internet WiFi access needs to be upgraded
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Gary Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like Vegas, prepare yourself for a daily resort fee, which is billed after checkout. I don’t know why, this always seems to rub me the wrong way, best to be upfront at check in or before booking with this fee. The grounds are well kept, security is present, multiple free pools to choose from, the adult only pool preferable in my opinion.. The rooms are condo style with multiple areas, kitchen, living room, bedroom, bath and outer screened porches.,comfortable. Waterpark is basic and an additional fee, not a Wisconsin Dells, but adequate. Location to the popular attractions is first rate.
Stayed 4 nights in May 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Decetti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was awesome… at check-in unsure why but was upgraded to a 2 bedroom. Didn’t ask any questions, just Blessed I guess!!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. It rained the entire week we were there so we didn't get to use the pools. There actually isn't much to do there on a rainy day. But overall the stay was good and we'd consider doing it again. Just not in March.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, amenities
This was our third time staying at this property, it was immaculate as usual and the room clean and well stocked and the a.c worked great. Most the staff we encountered were pleasant and helpful. The ice machines were no longer working but they did have someone deliver our room some ice in a timely manner. My only issues were the bartender at the covered bar in the water park made me get up from my seat at the bar to stand in a line to order another drink, also the jets were not working at the hot tub closest to the main lobby and the staff we told were uninterested and unwilling to help, besides that a great experience!
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Jeffrey

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was extremely friendly and courteous when I arrived and remained very helpful throughout my stay. The facility I found to be very old in decor and in need of serious upgrade. The room had torn and very worn out furniture, but the bathroom and shower were clearly updated and very nice. The elevator was very dirty and remained so throughout. The adult only pool was nice until a ton of kids came and the adult only was never enforced. I did like the boardwalk to the small island hut and I spent my mornings there enjoying the beautiful view and the lake view. The facility is a member owned facility and not nearly as nice as others I have stayed out. Again, cleanliness has a lot to be desired and it badly needs a refresh.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort. A few things to note: it is a cashless resort. I was not fond of the daily service fee for use of the amenities on the property and you had to pay an extra $20.00 to go to the Treasure Island area where the lazy river was. There are 7 lovely, clean pools to use. There is a very convenient transit bus to get around the property. You are not able to rent a kayak or canoe to use on the lake. I was also surprised that there were not more restaurants or places to eat on site. I guess most people drive elsewhere. Gift shop lovely. Large Walmart within walking distance ( about 30 minutes). Property is well maintained and clean and very safe and well lit at nighttime. All employees were friendly and helpful. The spa prices are higher by $20.00 on Fridays to Sunday, same service. There is a "Spa" button on the in room phone but the line is always busy and never can get through to book an appointment, but if you use your own cell phone, they answer immediately. There are sales personnel trying to sell timeshares. Rooms are clean. Everything in great working condition and if there is a problem, someone comes and helps right away. Great for families. Security is present on property. I would definitely visit this resort again. I consider it a 6 Star Resort.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2026
Verified

10/10 Excellent

sharese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Zainab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great place to stay with a family.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Angelina

Liked: Cleanliness
Amazing place to stay we have a blast !!!!!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Hristos

Liked: Amenities, property conditions & facilities
Nice place to stay with kids
Stayed 3 nights in Apr 2026