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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly resort with fitness centre and free theme park shuttle

Choose dates to view prices

Westgate Palace Hotel, minutes from Universal Orlando Resort, is a perfect family getaway. Enjoy cocktails at the poolside bar, American dishes at Drafts Sports Bar & Grill, and a playground for kids. Guests love the attentive staff and convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(75 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate sitting area
Separate dining area
Air-conditioning
Free cots/infant beds
Washer/dryer
Ceiling fan
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(103 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate sitting area
Separate dining area
Air-conditioning
Free cots/infant beds
Washer/dryer
Ceiling fan
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate sitting area
Separate dining area
Air-conditioning
Free cots/infant beds
Washer/dryer
Ceiling fan
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Map
6145 Carrier Drive, Orlando, FL, 32819

What's nearby

  • CoCo Key Water Resort - 10 min walk - 0.9 km
  • Universal Orlando Resort - 16 min walk - 1.3 km
  • Universal’s Volcano Bay - 1 min drive - 1.1 km
  • The Orlando Eye - 3 min drive - 1.7 km
  • Universal Studios Florida - 4 min drive - 3.1 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk
  • ‪Sushiology - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Upscale family-friendly resort near CoCo Key Water Resort
Close to Universal’s Volcano Bay and The Orlando Eye, Westgate Palace Hotel / Universal / I-Drive provides a poolside bar, a terrace and a playground. The on-site American cuisine delicatessen, Drafts Sports Bar & Grill, features a poolside location and children's meals. Enjoy the gym, as well as activities, such as volleyball, basketball and fishing. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a free theme park shuttle and motorhome/coach/lorry parking
  • Access to a nearby health club, express check-out and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 408 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transport Centre only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Westgate Palace Hotel / Universal / I-Drive pet-friendly?

Yes, Westgate Palace Hotel / Universal / I-Drive allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Westgate Palace Hotel / Universal / I-Drive?

Self-parking is free at this property.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Palace Hotel / Universal / I-Drive?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Palace Hotel / Universal / I-Drive located?

This family-friendly Orlando resort is located on a lake, within a 15-minute walk of Pirate's Dinner Adventure and CoCo Key Water Resort. Universal Orlando Resort and The Orlando Eye are also within 1 mile (2 km).

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Reviews

Westgate Palace Hotel / Universal / I-Drive Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 691 out of 1079 reviews
Rating 8 - Good. 220 out of 1079 reviews
Rating 6 - Okay. 92 out of 1079 reviews
Rating 4 - Poor. 28 out of 1079 reviews
Rating 2 - Terrible. 48 out of 1079 reviews

Reviews

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazing, the staff is great!
Stayed 6 nights in Oct 2025

10/10 Excellent

hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, comfy beds
Stayed 2 nights in Oct 2025

10/10 Excellent

Angel Wilson

Liked: Cleanliness, amenities, property conditions & facilities
everything was clean at all times and all staff were friendly
Stayed 5 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room, just wish the wifi was a little better in the hotel. No complaints about the suite itself. Clean, safe and plenty of privacy
Stayed 4 nights in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Westgate Palace Resort with our family. The rooms were super clean, comfortable, and felt very safe, which gave us peace of mind throughout our trip. The location is fantastic — just a short, easy drive to Universal Studios and close to plenty of great dining options. The convenience made everything stress-free, especially with kids. We’ll definitely be back and would highly recommend it to anyone visiting the area!
Stayed 5 nights in Oct 2025

8/10 Good

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room-washer-dryer
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer lynn

Liked: Staff & service, amenities, property conditions & facilities
Staff was great! Need anything sent a text and it was there within the hour! So conveient and stress free
Stayed 5 nights in Oct 2025

6/10 Okay

jennifer

Liked: Cleanliness, property conditions & facilities
The hidden mandatory resort fees was a let down when arriving to the place.
Stayed 3 nights in Oct 2025

10/10 Excellent

kim

Liked: Cleanliness, amenities, property conditions & facilities
clean and beautiful
Stayed 4 nights in Sep 2025

10/10 Excellent

John Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025

6/10 Okay

lidia a

Liked: Cleanliness
Disliked: Staff & service
Clean ron every day
Stayed 5 nights in Oct 2025

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 14 nights in Oct 2025

10/10 Excellent

Swantina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will be back, updated furniture very clean
Stayed 3 nights in Jul 2025

2/10 Terrible

Valerie Contreras

Liked: Staff & service
Disliked: Property conditions & facilities
The ac was not working, bed had stains, creepy vibes, No housekeeping
Stayed 3 nights in Oct 2025

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
The property is excellent, love the rooms, extremely clean all around, the staff is very friendly, will definitely be back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, facilities in room and at the hotel were great. Really close to parks and international drive
Stayed 10 nights in Jul 2025

10/10 Excellent

Antranique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and convenient to most things. Staff was helpful and accommodating when we needed something. Appreciated the shuttle to universal parks, be early when returning because they might pull off minutes before pick up. It would be helpful if they informed at check in that housekeeping is not available for stays less than a week or to know you can leave your trash outside your door when needing it picked up. All in all we had a great trip and stay. I would stay again
Stayed 4 nights in Sep 2025

6/10 Okay

Mary

Liked: Staff & service, property conditions & facilities
The staff were accommodating and let us check in early which made our first day smoother. The room was clean, not immaculate but clean, and you're the cleaner during the stay. I was charged $17 for a dish sponge and laundry pod which we used so be aware when using items to clean. Overall, it was good for the price I paid.
Stayed 3 nights in Oct 2025

10/10 Excellent

Logan Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation was very easy to use to get to parks. And the hotel was just amazing all around
Stayed 4 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to theme parks and restaurants, shopping also very safe. Resort has a gate keeper 24/7
Stayed 5 nights in Aug 2025

10/10 Excellent

Lee

Liked: Amenities
Nice room but water pressure was very weak and kitchen sink would not drain
Stayed 7 nights in Oct 2025

6/10 Okay

Sarah

Liked: Staff & service
Overall it was okay. I appreciated having a stackable washer and dryer and 2 seperate bedrooms and bathrooms. I did not, however, sleep well any of the 4 nights. The pillows were really puffy and the walls must be paper thin. I heard our lovely neighbors at all hours of the night. I heard doors shut, laughing, talking, the tv, toilet flushing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Adrián

Liked: Cleanliness, amenities
The location was amazing!
Stayed 4 nights in Apr 2025

10/10 Excellent

Isamar V Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Emmanuel Castaneda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable place to stay. Well equipped for everything you need and it feels you’re home. The location is in the center from the theme parks, shopping and restaurants. Everything comes easy on this place and area. We stayed 6 nights and we slept well and good
Stayed 6 nights in Aug 2025