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Universal's Cabana Bay Beach Resort

3.5 star property
Families splash in two outdoor pools with a lazy river and waterslide, then challenge each other to bowling matches at this retro-cool Universal resort

Choose dates to view prices

Universal's Cabana Bay Beach Resort is steps from Volcano Bay water park. Guests cool off in pools with a lazy river and waterslide, then enjoy the bowling alley. The property features convenient shopping, two poolside bars, and a coffee shop/cafe.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$235
includes taxes & fees
4 June - 5 June

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(109 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

8.4 out of 10
Very good
(160 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(216 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(659 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(52 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(66 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

View from room

Volcano Bay View Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(183 reviews)
  • Park view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

  • Park view
  • 72 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Pool Side Standard Room

In-room safe, blackout curtains, iron/ironing board

Pool Side Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free Wi-Fi

View all photos for Volcano Bay View Standard Room

In-room safe, blackout curtains, iron/ironing board

Volcano Bay View Standard Room

  • Sleeps 4
  • Free Wi-Fi

Family Suite – Exterior Entry

  • Sleeps 6
  • Free Wi-Fi

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

  • Park view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

8.6 out of 10
Excellent
(79 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Florida Center, a neighbourhood in Orlando, is home to Universal's Cabana Bay Beach Resort. Some of the area's popular attractions include Universal’s Volcano Bay and Universal Orlando Resort. Travelling with kids? Don't miss Universal Studios Florida and Universal’s Islands of Adventure. Spend some time exploring the area's activities, including golfing. Visit our Orlando travel guide
Map
6550 Adventure Way, Orlando, FL, 32819

What's nearby

  • www.alamy.com
    Universal Orlando Resort
    1 min walk - 0.0 km
  • Volcano Bay At Orlando In Florida United States. Illuminated Amusement Park. Universal Orlando Scene. City Night Scenery. Orlando United States. Volcano Bay At Orlando In Florida United States.
    Universal’s Volcano Bay
    6 min walk - 0.6 km
  • Universal’s Islands of Adventure
    Universal’s Islands of Adventure
    9 min walk - 0.8 km
  • Universal CityWalk
    Universal CityWalk
    9 min walk - 0.8 km
  • Universal Studios Florida
    Universal Studios Florida
    14 min walk - 1.2 km

Getting around

  • Orlando Station
    11 min drive
  • Orlando International Airport (MCO)
    21 min drive

Restaurants

  • Bayliner Diner
    3 min walk
  • Confisco Grille & Backwater Bar
    18 min walk
  • Mythos
    2 min drive
  • The Three Broomsticks
    2 min drive
  • Swizzle Lounge
    3 min walk

About this property

Universal's Cabana Bay Beach Resort

Family-friendly hotel near Universal Orlando Resort
Located close to Universal’s Islands of Adventure and Universal’s Volcano Bay, Universal's Cabana Bay Beach Resort provides a bowling alley, 2 poolside bars and a terrace. For some rest and relaxation, visit the 2 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools along with a lazy river, a waterslide and cabanas
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle and early theme park entry
  • Self-parking (surcharge), an electric car charging station and express check-out
  • A lift, a front desk safe and a gift shop
  • Guest reviews say great things about the family-friendly amenities, beach locale and pool
Room features
All 2200 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, mini fridges and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Separate theme park admission required for theme park entry and to enjoy park benefits. All prices, options and hotel amenities are subject to availability, capacity, and to change without notice and additional restrictions may apply. Cabana Bay Beach Resort TM & © 2026 UCF Hotel Venture II. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 20 for children
  • Covered self-parking fee: USD 26 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Universal's Cabana Bay Beach Resort have a pool?

Yes, this property has 2 outdoor pools. Pool types include heated pools.

How much does it cost to stay at Universal's Cabana Bay Beach Resort?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Universal's Cabana Bay Beach Resort on 4 June 2026 start from AU$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Universal's Cabana Bay Beach Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Universal's Cabana Bay Beach Resort?

Self-parking is available for USD 26 per night.

What time is check-in at Universal's Cabana Bay Beach Resort?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Universal's Cabana Bay Beach Resort?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Universal's Cabana Bay Beach Resort located?

Located in Florida Center, this family-friendly Orlando hotel is within a 10-minute walk of Universal Orlando Resort and Universal’s Volcano Bay. Universal CityWalk and Universal’s Islands of Adventure are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Universal's Cabana Bay Beach Resort Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 4572 out of 6875 reviews
Rating 8 - Good. 1318 out of 6875 reviews
Rating 6 - Okay. 592 out of 6875 reviews
Rating 4 - Poor. 203 out of 6875 reviews
Rating 2 - Terrible. 190 out of 6875 reviews

Reviews

Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was so friendly and non stressful. Staff was friendly, the rooms were clean and comfortable a really nice place to stay for a great vacation.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went there for a short family trip and stayed here to go to Universal Epic - the resort and pool were fantastic. they had great food options to choose from. would stay there again
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nadire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff had a great time. I’ve stayed at most of Universal resort and this one has so far been one of my favorites. Can’t wait to go back.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the shuttle to the park
Stayed 3 nights in May 2026
Verified

8/10 Good

Samantha Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, variety of dining options.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Pool area great
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the retro vibe of the resort. The location is very convenient; located within walking distance using the walking pathway to City walk. Having volcano bay 2 minutes away was a bonus. The buses run regularly without much of a wait.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Rubab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Family friendly. Lots to do plus good food options. Great service as well. Definitely staying here again.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Robinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the reception area, the stores, the amazing pool and the incredible room!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Catherine Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and so were the shuttles to park
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. The cafeteria far exceeded my expectations. Food very good. Very friendly staff. This is the third time we stayed here and never disappointed
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and in working order. Staff were very accommodating and helpful. The grounds were clean and easy to navigate.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is awesome. We stayed here for Mother’s Day and this has to be one of the best properties in Orlando. Clean, unique and location is convenient. They have complimentary buses that take you to the parks. Staff is pleasant and welcoming. Great resort!
Great view from the hotel room
Unique pool areas and bars
Beautiful view during the evening
Stayed 1 night in May 2026
Verified

8/10 Good

Tahirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the kids!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with kids. Shuttle to universal and parks was helpful!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and friendly staff. I strongly recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, amenities
Clean rooms, good amenities, the food at the restaurant is terrible, but lots of snack available to grab and go.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ronay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is wonderful, family oriented and amazing staff from beginning to end. We arrived 4 hours earlier than expected and we were still able to check into our room. The guests are very polite, friendly and nice. Some guests who were leaving passed on their arcade cards and pool floaters. The shake bar, lazy river, pools, fire pits bowling etc were amazing! 💕💕
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at cabana bay. The staff and amenities were really great! We enjoyed the pools, water slide and lazy river. As we were packing to go home my suitcase broke and maintenance was able to help. We would definitely stay here again!!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Bus service to Universal resorts was fast and easy. Close drive to Disney properties. Resort area was clean with plenty to do. Pools were great! Food service at resort was convenient. Food was average but worth it for ease. Conner and Kathryn were great at check in and throughout stay. Texting feature was great for any questions or needs that arose. Highly recommend!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Abriann Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 5 with conjoined room. Our rooms were nice, spacious and clean. Separate rooms for bathroom and shower with 2 sinks was great.Hotel big so had to use the map they give you to navigate. Pools were nice. Starbucks inside hotel was a bonus. Restaurant was ok, fast food. Shuttles right outside was convenient to get back and forth to parks. Close to airport. We would stay at a universal hotel again. Thank you.
Stayed 3 nights in May 2026
Verified

8/10 Good

JENNIFER T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff nice.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our mini vacation getaway for Memorial Day weekend. They have amazing pizza for a decent pizza(family size pizza for 26) still had three slices left over for the next day . They have a lazy river on site as well as a regular pool and it stays right next to volcano bay resort you can literally walk there no need for transportation. They have shuttles to near by universal parks . Parking is a 26 dollar fee per night . They also have laundry on site if you are crazy about making sure clothes are cleaned and washed just in case you didn’t bring enough .
Stayed 1 night in May 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot to use as home base to visit the parks. We benefited from early entrance, easy access to shuttles and a meal credit in the dining area that catered to many tastes and provided quick and easy meal options. My only quibble was that the housekeeping was not consistent. Things were clean but sometimes we didn't get facecloths or bath mats. Also not much in the way of toiletries, like body wash, are provided so you have to know to bring your own stuff.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Shola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived on Thursday for check in. i was checked in within 10 minutes. Staff was very professional, friendly and helpful. Rooms was clean, neat, and spacious . I enjoyed all the amenities at the resort. There was a bowling alley, but you have to make reservations, because r limited lanes. Also I enjoyed the large arcade, fitness center, lazy river, outside bar and pools. Everything was great. I recommend staying at this resort.
Stayed 5 nights in Apr 2026