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"The room is clean but the standout is the staff - they are lovely. They leave a little parcel outside your door if you do not request room service which is a really nice hands off approach. In larger establishments you just don't get anything replenished if you don't take the room service. Location is unreal - would definitely come back if we are back in York!"

"Quite simply a very good hotel. Well located for rail station and then the city centre and thereabouts easily accessible on foot. Reception was good, breakfast had a great selection of the usual stuff plus a hot food menu option. Room was well equipped and clean. Went for the club deluxe option which did not disappoint. Happy to recommend. "

"We was only there for 1 night, from start to finish, everything was perfect, will be back next yr"

"A lovely nights stay"

"Our stay with you was spectacular. All the staff we talked to or came into contact with were exceptional, well done it felt great. There was a lady who managed the bar (I missed her name but she's a 6'2" runner from Oldham) and she was absolutely awesome. Hotel restaurant and bar were fantastic, one of the best meals I've ever had the wellington Surf and Turf. The bar was relaxing and had a wonderful female jazz singer on the night we were in there, also seemingly meticulously picked for the room and atmosphere. Perfect location for the York Xmas markets which were also fantastic on a fairly rainy day."

"Great stay"

"Clean and friendly staff and a great breakfast and great location and free parking "

"Cosy, inviting and welcoming from start to finish. The staff were attentive and the service was faultless. Rooms are clean and plush. An enjoyable stay x "

"Great location, lovely hotel and staff. Only downside was the car park situation."