Search Normandy Shores Villa Accommodation

"I feel i should give the folks who run the hotel a little credit because the craziness of spring break. I’m sure it is fatiguing to operate a business under those conditions. But some basic things i would say needs repair. The room we stayed in needed an update - Toilet seat was broken, shower did not drain, and the carpet needed to be replaced. I asked to move a couple times but was not accommodated. Overall the Staff was polite. We did choose to eat elsewhere, the food relative to the cost ($8 drop coffee!) was not appealing.In the end I think if the maintenance team dedicated more time making sure the rooms are operational it would go a long way. Especially during the busy season. But you could see everyone was doing their best and that’s all you can ask for during the busy season. "

"Old, a little rundown. Staff is great! Buffet breakfast was a bonus. Valet $54 for one night. If you want food, automatic 20% added to the check. "

"Totally not worth the overpriced rates. Beach chairs and umbrellas are extra fee, the spa has an extra fee. The amenities and entertainment is overcrowded since it’s open to the public so everything is crowded, expensive and not accommodating. The staff is very cold and business oriented almost feels that they are doing you a favor by staying there. I left my room before 7am and got a bill a few days later for $450 of late check out!! Didn’t received a notification of the charge or invoice just the charge on my credit card. I am still waiting for that credit! Not a good stay/experience at all!!!"

"Nice, very efficient hotel in a great neighborhood. If you’re attending an event at the Kaseya Center, this is where you want to stay. "

"The room was clean, beds are soft, and they provided breakfast. It was a comfortable stay. "

"Dirty room. Mold on pillows."

"Ok"

"The breakfast was subpar, and the coffee was cold. The servers were not very attentive. The room was quite small, and the coffee bar did not have the food they advertised they had."

"They have automated a lot so there is very little staff interaction. We were not told how to obtain or offered our welcome drink. The bathroom amenities are not what I would expect for a $500/night hotel. The glasses in the cabinets were understocked and I could not turn the A/C below 70. Won’t be back. "