- Disliked: Staff & service, amenities, property conditions & facilities
The check in process took so long. We were there at 11am and were told we will get a text when the room is ready at 4pm. We didn’t get checked in till 5pm. Did not get the bay view room. We got a view of the AC unit on the roof. There was no wifi. I was told they will comp for the first night and haven’t heard from anyone yet. We ordered food by the pool and took an hour and 15 minutes to get. It was my birthday weekend and it was ruined by the stay here. Will not stay here again. We paid a lot of money for the room and did not get our money’s worth.