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"Very clean hotel and staff were great. I stayed in the supreme pods which great but with a few exceptions. My main issue is that the matresses are soo hard, you may as well sleep on the floor. I had to buy a matress topper at DCM which was definitely worth it as it made it more tolerable. The other issue is noise, i could deal with nearby snoring etc but some people would make no effort to stay quiet and the floors are extremely loud. It is literally impossible to walk quietly down the hallway, even just in socks or slippers. Overall though, its definitely a good place to stay considering how much cheaper it is compared to staying in Hirafu, and the shuttles are great. "

"We really enjoyed our stay. The location is great, and the service is excellent."

"spacious room. Convenient snow gear locker. Nice onsen"

"The view was fantastic and the layout was perfect for winter sports."

"Still fairly new. Staff helpful but the front desk gets pretty busy at times. The restaurant seems better than it was a year ago when we first stayed there. We were upgraded to a room with club lounge access, which was nice. The best thing about this hotel is that it is a short walk (across the street) from the ski slopes and lesson center/rentals. Parking is not guaranteed but generally available. Room are Japanese, so smallish, but nice tub with hot water from a natural spring. "

"The location is good. But the food is not that great if you are not a fan of sashimis. Also allergic to crabs and was not informed about them in the menu. And there is no replacement options."

"My wife enjoyed the hotsprings and found a nice curry place near by"

"The stuff was very friendly. The room was clean, but very small. If you arrive with a small suitcase it is fine. But if you have stuff for skiing you will not find any place or cupboard to store your items. They don’t have a dry room. So you have to leave your Ski equipment in the lobby and the stuff takes care of it."

"The most amazing stay on the slopes !! Everything was perfect - baby amenities :), room, food, view, skiing !! We will be back for sure. ありがとうございまし！⛄️"