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"Negatives: Very dated and unclean room. Split drink all down the side of the bed which hadn’t been cleaned and bottle/food under the bed. Was also a noise buzzing constantly all evening, I had to turn the air conditioning on to drown it out. Queen size bed in room was very uncomfortable. Very bad nights sleep. Positives - Very friendly helpful staff in reception and the bar area. Restaurant/bar decor wonderful. Breakfast was very nice, enjoyed the omelette option. Pool temp warm. "

"Lovely hotel. Well placed in city. Good parking and great views over the river. Great friendly staff "

"Excellant location. Very clean & staff helpful & friendly "

"Great for an overnight stay before an early flight. Staff were pleasant, room was clean, food from the bar was tasty and came quickly despite it being really busy. I would stay again if flying from Newcastle."

"Only a 10 min walk from the train station. Easy to find. Good sized rooms and clean. Bed a bit small, soft and sunk to the middle but fine for one night. Great breakfast."

"Lovely staff Room Was clean just a very old building Iron ironing board and kettle in the room Parking £10 in the gate carpark 26hrs "

"Clean Friendly Helpful Welcoming "

"Lovely staff, easy check in, nice bar and restaurant. Pool and spa a little small. "

"Lovely hotel in a perfect location, we got a really good deal, so we’re very happy with our stay. We also got 50% off the menu in the chez mal restaurant using the fork app. Lovely food but very pricey without the discount. Would definitely stay again if the price was right. Great hotel car parking opposite at a bargain price of £6 for 24 hrs "