Mystic Hills Hotels, Laguna Beach

"The bed was super worn down. The pillows were mush. It felt like I was sleeping on an angle with my feet elevated. The shower was really uncomfortable. You couldn’t stand comfortably with your feet regular, the tub was so curved. Also there was hair in the shower from someone else. The door lock didn’t work on our door. During 3am it sounded like someone opened our door. Thankfully we had a stopper but I couldn’t sleep after that. There was a lot of sirens during our stay while we were trying to sleep. It was super frustrating. The hotel staff was really nice, the views were nice. The elevator seems nice but it’s a HUGE SECURITY RISK FOR WOMEN!!!! There’s no way to change your floor once in the elevator. I would not feel comfortable being alone riding the elevator. Parking price is really steep. Considering you normally park the car overnight, $35 per night is ridiculous. Also really annoyed there’s a $500!!!! Security deposit. That was for spending on my vacation and instead I get it pretty much a week after I get home. Super disappointed it said nothing anywhere about how much a security deposit was. Overall would not stay there again."

"Clean room and great breakfast selection! "

"Perfect for a Disney trip"

"Property staff was very friendly and helpful "

"Beautiful property best service clean room"

"there isn't refrigerator "

"Jennifer was great . She had our lounge chairs and umbrellas ready and would check on us to see n in f we were doing good. "

"Didn’t check "

"Great food at the Club Access. Clean rooms. Great service from the staff"