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"Very friendly staff and great location"

"Very helpful staff, ceru clean, recently refurbished room and hotel, excellent location if you re not driving can walk anywhere in chania and easy access to the beach. If you re driving parking can be a nightmare."

"Great people "

"Staff was responsive and proactive, overall great experience"

"What a beautiful property and what a beautiful, extreme professional staff the only exception is the swimming pool situation when I’m seeing kids defecating inside the pool and that was a turn off for the experience, not be able to use the pool because of what I’ve seen between dirty diapers and parents tried to hide the kids number one and number two it was very, very, very upsetting. Overall the hotel is very nice. but for that reason alone, I will never come there again, especially when it’s a vacation resort and I would like to use the facilities, especially the pool "

"The rooms were spacious, the buffet breakfast delicious and the staff was very friendly. However, our key didn't work. I had to go to the lobby 7 times for this, which was a hassle. Also, in a 5 star resort there should be some things for kids to play with in the pool and more pampering amenities in the room, beside the obligatory shower cap. Also, a free shuttle to Chania would have been a big advantage. "

"The staff of the hotel is amazing, you feel at home, they are always happy and ready to assist! We will definitely come back, I strongly recommend all their properties, we stayed at the Domes White Cost in Milos and it was the same amazing experience. "

"We have had an amazing experience in Phos Hotel. Great service, people at the hotel were always smiley and willing to help you. Breakfast was great and there is option to also have a drink or eat at the bar of the main pool. The swim up hotel room was TOP. Silent, clean, great pool… I would have never left. We 200% recommend this hotel! Additionally there are many restaurants in the area at walkable distance so no need to take the care every day to go out for dinner, unless you want to go to Chania."

"All inclusive was awesome and so was the room. Loved the individual pool. Food was marginal. Stay away from the processed stuff. "