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"The entire experience at the hotel was great. The staff was perfect, the room always clean and fridge always full. The spa was a nice time too. Pretty close walk to all the attractions "

"Gorgeous hotel, within steps from David’s statue, clean and beautiful hotel, superb staff, delicious breakfast in what used to be Florence’s Parliament Hall. Absolutely recommend it. If any hotel has earned a 5 star review, it is Bernini Palace Hotel. "

"Hotel staff was very friendly, walkable to many place, room had decent space. "

"This is a great hotel in the center of everything in Florence. The staff was clear and efficient, the room was comfortable and beautiful in an understated way and the balcony on our second floor room gave us a terrific view of the street. I would recommend this hotel."

"Enjoyable!"

"I am so glad we chose Hotel Kraft for our stay in Florence. It's about a 10 minute walk from Santa Maria Novella Train Station and the Alamanni tram stop that takes you to Villa Costanza bus terminal. The room was very nice, clean and had all the amenities we needed. The beds were comfortable and allowed us to have a restful night of sleep. We especially enjoyed the view and fresh air from our balcony. During our stay, we enjoyed a delicious breakfast buffet and the most wonderful and attentive staff. It was the best way to start the day! We also had a nice dinner at the hotel restaurant and the staff was also very attentive and pleasant. Overall, Hotel Kraft was definitely the best choice for my family and we can't wait to return to Florence and stay here again. Thank you Hotel Kraft staff or making our stay in Florence such a wonderful experience!"

"Room was clean. Bathroom was quite small and tight."

"Great hotel with amazing gardens and Italian environment, beautiful!"

"The staff was excellent and very quick and efficient in helping us arrange a taxi. The room upgrade was a special touch and greatly appreciated. The room itself was very clean, spacious, and quiet. The only small note I would mention is that the sleeping pillows felt a bit lightweight and could use a little improvement. Other than that, everything was perfect."