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Overview of c-hotels Joy

Photo gallery

Guest reviews

4.6 / 5Wonderful
532 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • Bar

Map

Explore the area

Popular LocationBasilica of Santa Maria Novella8 min walk
Popular LocationMedici Chapels9 min walk
RestaurantI 4 Amici1 min walk
RestaurantBar Maja1 min walk
AirportFlorence (FLR-Peretola)24 min drive

Choose dates to view prices

  • Economy Double Room

    4.8/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 2
    More details
  • Comfort Double or Twin Room

    4.5/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More details
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More details
  • Basic Single Room, Private Bathroom

    4.2/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 1
    More details

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, c-hotels Joy is in the city centre and near a train station. Palazzo Vecchio and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cattedrale di Santa Maria del Fiore and Piazza del Duomo. Boboli Gardens and Florence Botanical Gardens are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Basilica of Santa Maria Novella - 8 min walk
  • Medici Chapels - 9 min walk
  • Fortezza da Basso - 10 min walk
  • San Lorenzo Church - 12 min walk
  • Piazza della Repubblica - 12 min walk

Getting around

  • Florence Santa Maria Novella Station - 4 min walk
  • Florence-Cascine Station - 18 min walk
  • Florence (FLR-Peretola) - 24 min drive

Restaurants

  • I 4 Amici - 1 min walk
  • Bar Maja - 1 min walk
  • Il Portale - 1 min walk
  • Trattoria dall'Oste - 2 min walk
  • Towanda - 2 min walk

About this property

c-hotels Joy

4-star Florence hotel in Santa Maria Novella, walk to Basilica of Santa Maria Novella
This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff are on-site. All 54 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Minibars, electric kettles and hairdryers are among the other amenities available to guests.
C-hotels Joy offers 54 forms of accommodation with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.
This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 10 for adults and EUR 10 for children
1 bar

Family friendly

Dry-cleaning service

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

French
German
Italian
Spanish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Heating
Linens

Bathroom

Bathtub or shower
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Electric kettle
Minibar

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 10 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Guest reviews

4.6
Wonderful
5 - Excellent
355
4 - Good
156
3 - Okay
15
2 - Mediocre
5
1 - Poor
1
4.7
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Staff was excellent. We had to leave early in the morning to go on a tour. They made sure that our breakfast was ready earlier than their usual serving time. Staff at the 'restaurant' paid extra attention to make sure we were taken care of.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay as always!

This is my second time stay at C-hotel joy. The place never fails me Will book it again next year.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful stay with such a helpful staff! Would definitely stay here again!

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just 3 mins walk to the railway station very convenient. The hotel is very clean staff are very helpful. Everything is perfect.

Stayed 2 nights in Nov 2019