Didn't see any staff for my entire stay including check-in or check-out even though my arrival and departure times were within the office hours. Did not get the room I had booked, no note was left to explain why the different room. My reservation was for a room with a queen and a single bed, got a room with queen bed only. Bed was uncomfortable. I had to leave cash for payment which I was very uncomfortable with, in case it was not received, only option was to video myself putting the cash in the box with the keys. Supposed to be a restaurant, but it was also closed the entire time.