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Madison Plaza Townsville

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Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi

Overview of Madison Plaza Townsville

Madison Plaza Townsville

4.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Social distancing
  • Sheets and towels washed at 60°C
Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810

Explore the area

  • Popular LocationCastle Hill6 min walk
  • Popular LocationMuseum of Tropical Queensland11 min walk
  • Popular LocationMagnetic Island Ferry Terminal17 min walk
  • AirportTownsville, QLD (TSV)7 min drive

Choose dates to view prices

About this area

Townsville

Located in Townsville, Madison Plaza Townsville is connected to a shopping centre. Catholic Diocese of Townsville and Mount Stuart are notable landmarks, and the area's natural beauty can be seen at Castle Hill and Queens Gardens. Looking to enjoy an event or a match while in town? See what's going on at Townsville Entertainment & Convention Centre. Guests appreciate the hotel's central location.
Visit our Townsville travel guideOpens in a new window
Map

What's nearby

  • Catholic Diocese of Townsville - 5 min walk
  • Perc Tucker Regional Gallery - 6 min walk
  • Castle Hill - 6 min walk
  • Museum of Tropical Queensland - 11 min walk
  • Magnetic Island Ferry Terminal - 17 min walk

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • Two Brothers Cafe - 3 min walk
  • A Touch of Salt - 4 min walk
  • Coffee Dominion - 4 min walk
  • The Balcony Restaurant - 5 min walk
  • Brewery - 6 min walk

About this property

Madison Plaza Townsville

4-star central Townsville hotel connected to a shopping centre
Along with laundry facilities, this smoke-free hotel has a TV in a common area and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested. Cots/infant beds (surcharge) are also available.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Off-site parking within 1312 ft (AUD 15 per night)

Family friendly

  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

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Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 11:00 AM) and Monday - Sunday (1:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 262 out of 960 reviews
5 - Excellent 27%
Rating 4 - Good. 385 out of 960 reviews
4 - Good 40%
Rating 3 - Okay. 152 out of 960 reviews
3 - Okay 16%
Rating 2 - Poor. 101 out of 960 reviews
2 - Poor 11%
Rating 1 - Terrible. 60 out of 960 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.2/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3.3/5

Eco-friendliness
Write a review

3/5 Okay

Business traveller
Basic average property that is dated and somewhat run down. Carpets not clean. Would benefit from an upgrade.
Stayed 1 night in Jun 2022

3/5 Okay

Business traveller
Disliked: Staff & service, amenities
A dingy hotel with disappointing service
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Close to city, bedding clean, but the condition of the carpet in the hallway is terrible, very old and worn and smelly. The skirting boards are missing as are trims around the windows making the hotel look very run down. The curtains and blinds are way past their use by date.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Very convenient location
Stayed 1 night in May 2022

3/5 Okay

Travelled with family and small children
Basic hotel to meet basic needs. Great if you're going to the footy as it's an easy 10min walk to the stadium. Staff could be a bit more knowledgeable and not just refer me to Google it.
Stayed 3 nights in May 2022