Novotel Melbourne South Wharf

Photo gallery for Novotel Melbourne South Wharf

Primary image
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk

Overview of Novotel Melbourne South Wharf

UNESCO Sustainable Travel Pledge

Novotel Melbourne South Wharf

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
7 Convention Centre Place, South Wharf, VIC, 3006

Explore the area

  • Popular LocationMelbourne Convention and Exhibition Centre1 min walk
  • Popular LocationCrown Casino and Entertainment Complex8 min walk
  • Popular LocationEureka Tower19 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)20 min drive

Choose dates to view prices

About this area

Melbourne

Located on the riverwalk, Novotel Melbourne South Wharf is in Melbourne Central Business District neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Royal Botanic Gardens and Carlton Gardens, while Regent Theatre and Princess Theatre are cultural highlights. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena.
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Map

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino and Entertainment Complex - 8 min walk
  • Eureka Tower - 19 min walk
  • Australian Centre for the Moving Image - 4 min drive
  • Bourke Street Mall - 11 min drive

Getting around

  • Flagstaff Station - 4 min drive
  • Spencer Street Station - 15 min walk
  • Melbourne Airport (MEL) - 20 min drive

Restaurants

  • Akachochin - 3 min walk
  • The Boatbuilders Yard - 4 min walk
  • Bangpop - 4 min walk
  • Plus 5 - 4 min walk
  • Munich Brauhaus - 5 min walk

About this property

Novotel Melbourne South Wharf

Eco-friendly hotel connected to the convention centre in Melbourne with 24-hour fitness
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. All 347 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include 24-hour room service and minibars.
Novotel Melbourne South Wharf offers 347 air-conditioned accommodations with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 30 per day)
  • Valet parking on site (AUD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Hindi
  • Korean
  • Spanish
  • Thai

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 38 per person (approximately)
  • Self-parking fee: AUD 30 per day
  • Valet parking fee: AUD 50 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast fees apply only to guests age 12 and older.

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Melbourne South Wharf Hotel
Novotel Melbourne Wharf Hotel
Novotel Melbourne Wharf Wharf
Novotel Melbourne South Wharf Hotel
Novotel Melbourne South Wharf South Wharf
Novotel Melbourne South Wharf Hotel South Wharf

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 652 out of 932 reviews
5 - Excellent 70%
Rating 4 - Good. 231 out of 932 reviews
4 - Good 25%
Rating 3 - Okay. 29 out of 932 reviews
3 - Okay 3%
Rating 2 - Poor. 15 out of 932 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 932 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Great views from the room... which is important because the rooms, for the price, are VERY small. Also, no rooms with 2 queen beds.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we wnjoyed our stay and will be back
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfy, hotel is easily accessible to Southbank. The shower head kept swivelling to the left, which was annoying.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to wait for the room to be inspected then once checked in there were towels missing.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel
Stayed 1 night in Apr 2022