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Reviews of Hotel Cavalier

2.5 out of 5
Hotel Cavalier
343 Stud Road, Wantirna South, VIC

Reviews

7.4

Good

Rating 10 - Excellent. 111 out of 463 reviews" "
Rating 8 - Good. 169 out of 463 reviews" "
Rating 6 - Okay. 105 out of 463 reviews" "
Rating 4 - Poor. 57 out of 463 reviews" "
Rating 2 - Terrible. 21 out of 463 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Dave

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Reception service was lovely. Unfortunately the hallway had a musty smell and the rooms felt 'tired'. I wouldn't stay here again unless it had a facelift.
Stayed 1 night in Mar 2024
Response from The team at Hotel Cavalier on 8 Apr 2024
Thank you for taking the time to leave a review Dave. We are disspointed the stay wasn't up to standard. You will be pleased to know we are having downstairs carpets replaced this week and are continuously making improvements.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and nice room we stayed for 8 nights and couldn’t have chosen a nicer hotel
Stayed 8 nights in Feb 2024
Response from The team at Hotel Cavalier on 8 Apr 2024
Thank you for taking the time to leave such a lovely review Lisa. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
I found the accommodation reasonably comfortable and would recommend short stays
Stayed 3 nights in Feb 2024
Response from The team at Hotel Cavalier on 8 Apr 2024
Thank you for taking the time to leave a review Richard. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

8/10 Good

Maria Graciela

Friendly service and quick response An old building but roomy, quiet and comfortable
Stayed 1 night in Feb 2024
Response from The team at Hotel Cavalier on 8 Apr 2024
Thank you for taking the time to leave a review Maria. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

10/10 Excellent

Selvina

Stayed 1 night in Jan 2024
Response from The team at Hotel Cavalier on 8 Apr 2024
Thank you for taking the time to leave a review Selvina. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, helpful staff
Stayed 1 night in Jan 2024

6/10 Okay

Scott

Liked: Staff & service
Was ok but nothing special
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Stayed 1 night in Jan 2024

8/10 Good

Lang

Stayed 1 night in Dec 2023
Response from The team at Hotel Cavalier on 2 Jan 2024
Thank you for taking the time to leave a review Lang. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Rhiannon

Stayed 6 nights in Dec 2023
Response from The team at Hotel Cavalier on 2 Jan 2024
Thank you for taking the time to leave a review Rhiannon. We are pleased to see you enjoyed your stay.

10/10 Excellent

Chris, Lancefield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from The team at Hotel Cavalier on 2 Jan 2024
Thank you for taking the time to leave a review Chris. We are pleased to hear you enjoyed your stay with us.

6/10 Okay

Benjamin

Liked: Staff & service
The air conditioner in room 14 keep on going hot. Perhaps maintenance can check this out. The bed in room 15 which we also had was not very comfortable - maybe needs replacing
Stayed 3 nights in Nov 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy people up and down the hallway all through the night. Didnt really feel safe. No pool to swim in. Carparks limited and in poor condition.
Stayed 1 night in Oct 2023

10/10 Excellent

Polly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greeted at front desk by a friendly staff shown directions & helpful
Stayed 1 night in Oct 2023
Response from The team at Hotel Cavalier on 24 Oct 2023
Thank you for your review Polly. We are pleased to hear you found staff friendly and helpful during your stay.

8/10 Good

Alvin

Stayed 1 night in Oct 2023
Response from The team at Hotel Cavalier on 24 Oct 2023
Thank you for leaving a review Alvin. We are pleased to hear you enjoyed your stay

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Knox City
Stayed 1 night in Sep 2023
Response from The team at Hotel Cavalier on 24 Oct 2023
Thank you for leaving a review David. We are pleased to hear you enjoyed your stay and found the location convenient.

4/10 Poor

gina

Disliked: Cleanliness, amenities, property conditions & facilities
Whole room and furniture need renovating and replacing
Stayed 1 night in Sep 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities
There was black mould in the bathroom, so the room smelt like damp mouldy smell. The bed was great and sheets super fresh and clean. Nice sized room.
Stayed 1 night in Sep 2023

8/10 Good

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually liked this property a lot for the purpose I had. I was babysitting 2 grandchildren ages 5 and 7 as their parents had a house full of people. (I come from out of town). Check in was efficient and quick. We had a 2 bedroom unit. It wasn't new and glamerous but it was huge. It had a microwave and plates and cutlery. It had a table and 4 chairs and large couch in front of the TV. The bed linen and towels were obvoiusly all very new and spotless white. We'd brought our own breakfast provisions with us and we ordered in pizza. The room was warm despite a cold night. The proximity to Knox centre made it great to keep the children amused for the afternoon. We went to the movies and bought icecreams and played with other children. It all worked well for us.
Stayed 1 night in Sep 2023
Response from The team at Hotel Cavalier on 3 Sept 2023
Hi Jenny,Thank you for taking the time to review your recent stay with us. We are pleased to hear you enjoyed your stay and the time spent with your grandchildren. We look forward to welcoming you back next time.

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
Hotel is generally quite good but like the reviewer starting to show its age. Would stay there again
Stayed 1 night in Aug 2023
Response from The team at Hotel Cavalier on 24 Aug 2023
Thank you for taking the time to leave a review Steve. We are pleased to hear you enjoyed your stay.

10/10 Excellent

Kerry

Stayed 1 night in Jul 2023
Response from The team at Hotel Cavalier on 24 July 2023
Thank you for your review Kerry. We are pleased to hear you enjoyed your stay and we look forward to welcoming you back in future.

8/10 Good

Robert

Travelled with partner
Comfortable and good value for the price
Stayed 2 nights in Jul 2023
Response from The team at Hotel Cavalier on 20 July 2023
Thank you for taking the time to leave a review Robert. We are pleased to hear you enjoyed your stay.

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 3 nights.I was very surprised how nice and clean.Freshly made comfy bed too. it was.Spacious and lovely.We thoroughly enjoyed our stay.It was too short though.Value plus for money.If I get the chance will be staying there again.I cant wait to maybe go in summer time ,pool looks amazing.Even had a BBQ.I cant complain about anyrhing.Deffinatly the place to stay.Not everything was perfect but the price waa amazing. Thanks Watif for helping me find such a gem.For those of you that complained in the past Go and pay a fortune and get perfectly perfect and stuck up....Staff were great too.Thank you for our stay
Stayed 3 nights in Jun 2023
Response from The team at Hotel Cavalier on 20 July 2023
Thank you for such a lovely review Tina. We are glad to hear you enjoyed your stay overall and we look forward to wecoming you back again.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty dismal and smelly.
Very unimpressed. Overall the state of the place was delapidated and dated. The entries we used were dirty. Cleaning stuff on display. Lawns unmowed. Our room stank like old fried food. We had to leave the windows open. We ended up leaving early due to a family emergency, but i doubt we would have stayed anyway. It was the kind of place you really check for bed bugs. Wouldnt recommend at all.
Stayed 2 nights in Jun 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The team at Hotel Cavalier on 24 Aug 2023
Thank you for taking the time to leave a review Shane. We are pleased to see you enjoyed your stay overall.

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff where excellent but hotel is showing age in rooms. The hot water in the shower was terrible..
Stayed 1 night in Jul 2023
Response from The team at Hotel Cavalier on 4 July 2023
Thank you for taking the time to leave a review Anthony. We are pleased to hear you enjoyed your stay overall. We will check the hot water in room 35. Should you stay with us again, please don't hesitate to contact staff if there are any issues.

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a wrong day but staff was very friendly and helpful, changed it for us. Although the facilities are bit old but the the friendly staff and cleanness made it nice place to stay. Plus very competitive price in the area!
Stayed 1 night in Jun 2023
Response from The team at Hotel Cavalier on 20 June 2023
Thank you for taking the time to leave a review Benny. Our staff work hard to provide the best customer service and in room cleaning they can, they will be very pleased to read your review.

2/10 Terrible

Tam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very terrible and unsafe. Have 1 guy to knock the door and show me dissolute picture. I call reception and they don’t solve the problem for me. They told me call police by myself I never come back this hotel again 😡
Stayed 1 night in Jun 2023
Response from The team at Hotel Cavalier on 20 June 2023
We are dissapointed to hear your stay was not as pleasant as all of the previous stays you have had with us Tam. I believe staff have already called you and spoken to you.

10/10 Excellent

Tam

Stayed 1 night in Jun 2023

8/10 Good

Bonnie

Travelled with family
Liked: Staff & service, property conditions & facilities
Great value
Stayed 1 night in Jun 2023
Response from The team at Hotel Cavalier on 20 June 2023
Thank you for taking the time to leave a review Bonnie. We are pleased to hear you enjoyed your stay overall.

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only 5mins from where I needed to go
Stayed 1 night in May 2023
Response from The team at Hotel Cavalier on 20 June 2023
Thank you for taking the time to leave a review Julie. We are pleased to hear you enjoyed your stay overall.

6/10 Okay

John

Stayed 5 nights in Apr 2023

6/10 Okay

Hernan

Business traveller
Disliked: Property conditions & facilities
The location was great but room was a little disappointing as bathroom door was damaged and room door also damaged. Big spider in one of the curtains.
Stayed 11 nights in Apr 2023

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy neighbours in next room til 2am was annoying
Stayed 1 night in Apr 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, quiet rooms despite being close to a busy road. Easy to get to
Stayed 1 night in Mar 2023

8/10 Good

SAN

Business traveller
Liked: Cleanliness, staff & service, amenities
The Hotel Cavalier is well located on transport routes and close to a large shopping complex at Knox. It was very well priced for my brief stay for a few meetings on the SE side of Melbourne. I arrived late due to a late flight and the reception was super helpful via messages and emails. They kindly placed my room key into a key-safe for me to self check in quite late. The room is spacious; the bed is comfortable, and the bathroom clean and user friendly. But for those looking for a bit of luxury, the facilities are ageing (eg curtains not hanging on the sliding rail properly, door chain was not functional at all, the door locks are old and felt “insecure”, and there was a bit of a musty smell in the room and corridors). Nevertheless, for a business traveller, I really appreciated the location, room size, comfy bed, etc because it is definitely not terrible but “very liveable”.
Stayed 1 night in Apr 2023

10/10 Excellent

Cesare

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice area. Good shopping and food facilities eat by
Stayed 3 nights in Mar 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and location is perfect
Stayed 2 nights in Mar 2023

8/10 Good

Karen

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff Rooms very clean Everything you need
Stayed 2 nights in Mar 2023
Response from The team at Hotel Cavalier on 27 Mar 2023
Thank you for taking the time to leave a review Karen. We are pleased to hear you enjoyed your stay.

4/10 Poor

Davina

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room had the features listed in the online ad. The building is obviously old and some of the rooms 'quirks' were because of age. Others were because of poor upkeep and maintenance including the smoke alarm cover, power points, a bedside table with a hole in it, and the outside security door which was broken and not replaced. We probably wouldn't choose to come back.
Stayed 1 night in Mar 2023

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

6/10 Okay

Alan

Liked: Cleanliness
Location
Stayed 1 night in Mar 2023

6/10 Okay

janet

Overall appearace of exterior and interior of property
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
I like it because of what we had to do in the position of suburb as we come from Ballarat
Stayed 1 night in Mar 2023

8/10 Good

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from The team at Hotel Cavalier on 6 Mar 2023
Thank you for taking the time to leave a review Christina. We are pleased to hear you enjoyed your stay.

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service
Property was good value for money and staff were excellent.
Stayed 2 nights in Feb 2023
Response from The team at Hotel Cavalier on 6 Mar 2023
Thank you for taking the time to leave a review Joe. We are pleased hear you enjoyed your stay.

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and tidy
Stayed 1 night in Feb 2023
Response from The team at Hotel Cavalier on 6 Mar 2023
Thank you for taking the time to leave a review Candace. We are pleased to hear you enjoyed your stay.