5/5 Excellent
Verified traveller
Travelled with partner
2 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Sofitel Melbourne On Collins
Photo gallery for Sofitel Melbourne On Collins
Overview of Sofitel Melbourne On Collins
UNESCO Sustainable Property
Sofitel Melbourne On Collins
4.5/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
25 Collins Street, Melbourne, VIC, 3000
Explore the area
- Melbourne Cricket Ground15 min walk
- Melbourne Central16 min walk
- Rod Laver Arena19 min walk
- Melbourne, VIC (MEL-Tullamarine)20 min drive
Choose dates to view prices
About this area
Melbourne
Located in Melbourne, Sofitel Melbourne On Collins is connected to a shopping centre. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.
What's nearby
- Princess Theatre - 5 min walk
- St Patrick's Cathedral - 6 min walk
- Melbourne Cricket Ground - 15 min walk
- Melbourne Central - 16 min walk
- Rod Laver Arena - 19 min walk
Getting around
- Parliament Station - 4 min walk
- Flinders Street Station - 11 min walk
- Melbourne Airport (MEL) - 20 min drive
Restaurants
- No35 — 1 min walk
- Atrium Bar on 35 — 1 min walk
- Cumulus - 2 min walk
- Café Excello - 2 min walk
- Koko Black - 3 min walk
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
- WiFi in public areas is free for up to 30 minutes per day
Parking and public transport
- Valet parking on site (AUD 65 per night; includes in/out privileges)
- Wheelchair-accessible parking and van parking available
- Height restrictions apply for on-site parking
Food and drink
- Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 45 for adults and AUD 25 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Shopping
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Arabic
- Chinese
- Croatian
- Dutch
- English
- Filipino
- French
- German
- Greek
- Hindi
- Indonesian
- Italian
- Japanese
- Korean
- Polish
- Portuguese
- Russian
- Slovenian
- Spanish
- Thai
- Ukranian
- Vietnamese
Business services
- 24-hour business centre
- Computer station
- Conference centre (5382 square feet of space)
- Meeting rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar in shower
- Grab bar near toilet
- Hand-held showerhead
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Roll-in shower
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Egyptian cotton sheets
- Free cots/infant beds
- Hypo-allergenic bedding
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- 40-inch LED TV
- TV channels
- iPod dock
- Films for purchase
- Premium channels
Food and drink
- Coffee/tea maker
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Desk chair
- In-room massage
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Slippers
- Soundproofing
Similar properties
See similar properties
Melbourne
Melbourne Central Business District
Hotel
Business-friendly
Washer and dryer
Free WiFi
Guest rating 4+
5 star
Policies
Check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 200 per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for cooked-to-order breakfast: AUD 45 for adults and AUD 25 for children (approximately)
- Valet parking fee: AUD 65 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: AUD 80.0 per night
- Credit card charges are subject to a surcharge of 1.3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free WiFi in public areas is limited to 30 minutes per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
4/5 Good
Verified traveller
Travelled with partner
1 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family
13 July 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
Travelled with partner
5 July 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
5/5 Excellent
Shannyn
4 July 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay!
Stayed 1 night in Jul 2021