5/5 Excellent
Saalim, Brisbane
Travelled with family and small children, Business traveller
18 Dec. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Overview of Novotel Melbourne on Collins
Photo gallery
UNESCO Sustainable Property
Novotel Melbourne on Collins
4.2/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Melbourne Central9 min walk
Queen Victoria Market16 min walk
Crown Casino and Entertainment Complex18 min walk
Melbourne, VIC (MEL-Tullamarine)20 min drive
Choose dates to view prices
Standard Room, 2 Single Beds
4.3/5 guest room rating
- 26 sq m
- Sleeps 2
- 2 Single Beds
Family Suite, Multiple Beds
5/5 guest room rating
- 49 sq m
- Sleeps 5
- 1 King Bed and 2 Single Beds
Deluxe Double Room, 2 Double Beds
4.2/5 guest room rating
- 24 sq m
- Sleeps 4
- 2 Double Beds
Standard Room, 1 Queen Bed
4.3/5 guest room rating
- 26 sq m
- Sleeps 2
- 1 Queen Bed
Junior Suite, 1 King Bed
4.4/5 guest room rating
- 32 sq m
- Sleeps 4
- 1 King Bed
Room, 1 King Bed, Accessible
- 26 sq m
- Sleeps 2
- 1 King Bed
Deluxe Room, 1 King Bed
4.7/5 guest room rating
- 26 sq m
- Sleeps 2
- 1 King Bed
About this area
Melbourne
Located in Melbourne, Novotel Melbourne on Collins is connected to a shopping centre. Melbourne Arts Centre and Princess Theatre are cultural highlights, and some of the area's notable landmarks include Melbourne Central and Queen Victoria Market. Travelling with kids? Make time for SEA LIFE Melbourne, or head to an event or a match at Melbourne Cricket Ground.
View map
What's nearby
- Bourke Street Mall - 5 min walk
- Melbourne Central - 9 min walk
- Australian Centre for the Moving Image - 11 min walk
- Queen Victoria Market - 16 min walk
- Crown Casino and Entertainment Complex - 18 min walk
Getting around
- Flinders Street Station - 6 min walk
- Melbourne Central Station - 10 min walk
- Melbourne Airport (MEL) - 20 min drive
Restaurants
- Lane Restaurant — 1 min walk
- Lane Cafe and Bar — 1 min walk
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
- WiFi in public areas is free with a 5-device limit
Parking and public transport
- Self parking on site (AUD 39 per day)
Food and drink
- Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 15-45 for adults and AUD 15-45 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Fitness centre
- Indoor pool
- Shopping centre
Family friendly
- Babysitting/childcare (surcharge)
- Free cots/infant beds
- Indoor pool
- In-room childcare (surcharge)
- Laundry facilities
- Fridge
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- French
- German
- Japanese
- Korean
- Portuguese
- Spanish
Business services
- 24-hour business centre
- Computer station
- Conference centre (7016 square feet of space)
- Meeting rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Grab bar near toilet
- In-room accessibility
- Low-height worktop and sink
- Raised toilet seat
- Roll-in shower (select rooms)
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Heating (climate-controlled)
- Pillow menu
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 32-inch LCD TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Minibar
- Fridge
More
- Connecting rooms available
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Separate sitting area
- Soundproofing
See similar properties
Similar properties
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
This property is closed from 3 December 2020 to 30 September 2021 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
- Bar/Lounge
- Dining venue
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 100 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between AUD 15 and AUD 45 for adults, and AUD 15 and AUD 45 for children (approximately)
- Self-parking fee: AUD 39 per day
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Credit card charges are subject to a surcharge of 1.3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne
Frequently asked questions
4.2
Very good
4.3/5
Cleanliness
4.4/5
Staff & service
4.1/5
Amenities
4.1/5
Property conditions & facilities
5/5 Excellent
Verified traveller
2 Aug. 2020
Stayed 1 night in Aug 2019
1/5 Terrible
Verified traveller
5 Apr. 2020
Stayed 2 nights in Apr 2020
5/5 Excellent
Verified traveller
Travelled with partner
29 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020
5/5 Excellent
Verified traveller
Travelled with partner
20 Mar. 2020
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020