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Stayed 2 nights in Apr 2020
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Guest reviews
Very good
1,005 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Map
270 Collins Street, Melbourne, VIC
Explore the area
Bourke Street Mall5 min walk
Federation Square6 min walk
Eureka Tower8 min walk
Melbourne, VIC (MEL-Tullamarine)20 min drive
Choose dates to view prices
Standard Room, 1 Queen Bed
Photos of Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
4.3/5 guest room ratingMore detailsRoom amenities
- 26 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
26 square metres m2
Layout – Separate sitting area
Internet – Free WiFi (5-device limit)
Entertainment – 40-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – A down duvet, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Access to in-room child care, safe and iron/ironing board; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Grab bar in bath, low-height work surface and sink, raised toilet seat and wheelchair accessible
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
4.7/5 guest room ratingMore detailsRoom amenities
- 26 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
26 square metres m2
Layout – Separate sitting area
Internet – Free WiFi (5-device limit)
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – A down duvet, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Desk, in-room childcare (surcharge) and safe; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Grab bar in bath, low-height work surface and sink, raised toilet seat and wheelchair accessible
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Double Room, 2 Double Beds
Photos of Deluxe Double Room, 2 Double Beds
Deluxe Double Room, 2 Double Beds
4.2/5 guest room ratingMore detailsRoom amenities
- 24 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Double Beds
24 square metres m2
Layout – Separate sitting area
Internet – Free WiFi (5-device limit)
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – A down duvet, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub and rainfall showerhead
Practical – Access to in-room child care, safe and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Grab bar in bath, low-height work surface and sink, raised toilet seat and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite, 1 King Bed
Photos of Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
4.4/5 guest room ratingMore detailsRoom amenities
- 32 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
1 King Bed
32 square metres m2
Layout – Separate sitting area
Internet – Free WiFi (5-device limit)
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – A down duvet, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, slippers and a shower with a rainfall showerhead
Practical – Desk, double sofa bed and in-room childcare (surcharge); free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Grab bar in bath, low-height work surface and sink, raised toilet seat and wheelchair accessible
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room, 2 Single Beds
Photos of Standard Room, 2 Single Beds
Standard Room, 2 Single Beds
4.3/5 guest room ratingMore detailsRoom amenities
- 26 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
26 square metres m2
Layout – Separate sitting area
Internet – Free WiFi (5-device limit)
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – A down duvet, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Grab bar in bath, low-height work surface and sink, raised toilet seat and wheelchair accessible
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityFamily Suite, Multiple Beds
Photos of Family Suite, Multiple Beds
Family Suite, Multiple Beds
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 4Max children: 2
Room details
1 King Bed and 2 Single Beds
Layout – Separate sitting area
Internet – Free WiFi (5-device limit)
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – A pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, slippers and a shower/bathtub combination with a rainfall showerhead
Practical – Desk, safe and iron/ironing board; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Grab bar in bath, low-height work surface and sink, raised toilet seat and wheelchair accessible
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Melbourne
Located in Melbourne, Novotel Melbourne on Collins is connected to a shopping centre. Melbourne Arts Centre and Princess Theatre are cultural highlights, and some of the area's notable landmarks include Federation Square and Eureka Tower. Consider Flinders Lane for a night out, and don't miss SEA LIFE Melbourne if you're travelling with kids. Our guests appreciate the hotel's central location.
What's nearby
- Bourke Street Mall - 5 min walk
- Federation Square - 6 min walk
- Eureka Tower - 8 min walk
- Melbourne Central - 9 min walk
- Melbourne Arts Centre - 10 min walk
Getting around
- Flinders Street Station - 6 min walk
- Melbourne Central Station - 10 min walk
- Melbourne, VIC (MEL-Tullamarine) - 20 min drive
Restaurants
- Lane Restaurant — 1 min walk
- Lane Cafe and Bar — 1 min walk
- Flinders Lane - 2 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
- Free in-room WiFi has a 5-device limit
- WiFi in public areas is free with a 5-device limit
Parking and public transport
- Self parking: AUD 39 per day
Food and drink
- Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 15-45 for adults and AUD 15-45 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Fitness centre
- Indoor pool
- Shopping centre
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Free cots/infant beds
- Indoor pool
- In-room childcare (surcharge)
- Laundry facilities
- Fridge
- Soundproofed rooms
Conveniences
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- French
- German
- Japanese
- Korean
- Portuguese
- Spanish
Business services
- 24-hour business centre
- Computer station
- Meeting rooms
- Conference centre (7016 square feet of space)
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Climate control (heating)
- Linens
- Pillow menu
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 32-inch LCD TV
- TV channels
- Films for purchase
- Premium channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Minibar
- Fridge
More
- Connecting rooms available
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Separate sitting area
- Soundproofing
Policies
Check-in
Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between AUD 15 and AUD 45 for adults, and AUD 15 and AUD 45 for children (approximately)
- Self-parking fee: AUD 39 per day
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Credit card charges are subject to a surcharge of 1.3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
Property is also known as
Novotel Melbourne Collins Hotel
Novotel Collins Hotel
Novotel Melbourne Collins
Novotel Collins
Novotel Melbourne On Collins Hotel Melbourne
Melbourne Novotel
Accor Melbourne On Collins
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Melbourne. Friendly staff
Stayed 7 nights in Mar 2020
- Liked: Staff & service, property conditions & facilities
The Location was great, very central. This made our stay super enjoyable
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location-perfect to everything. Very warm welcoming staff
Stayed 5 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020
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