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Overview of Crowne Plaza Melbourne

Photo gallery

Featured image
Outdoor pool, free pool cabanas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Crowne Plaza Melbourne

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMelbourne Convention and Exhibition Centre2 min walk
    Popular LocationCrown Casino and Entertainment Complex3 min walk
    Popular LocationDFO South Wharf11 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

Choose dates to view prices

  • Suite, 1 King Bed, River View (King)

    Room amenities

    • 51 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 1 Single Bed, River View

    Room amenities

    • Sleeps 4
    • 1 Single Bed
    More details
  • King Skyline Riverview Suite

    Room amenities

    • 51 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Standard Room, 1 King Bed, Accessible (Accessible)

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 Single Bed, River View (2 Bed Twin Skyline)

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 3
    • 1 Single Bed
    More details
  • Premium Room, 1 Single Bed, River View (Premium Twin)

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 3
    • 1 Single Bed
    More details
  • Standard Room, 1 King Bed (King)

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More details
  • Premium King Riverview Room

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • King, Room, 1 King Bed, River View

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 1 Single Bed, River View

    Room amenities

    • Sleeps 2
    • 1 Single Bed
    More details

About this area

Melbourne

Located in Melbourne, Crowne Plaza Melbourne is in the city centre and on a river. DFO South Wharf and Bourke Street Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Melbourne Cricket Ground.
Popular Location

What's nearby

  • Melbourne Convention and Exhibition Centre - 2 min walk
  • Crown Casino and Entertainment Complex - 3 min walk
  • DFO South Wharf - 11 min walk
  • Eureka Tower - 14 min walk
  • Marvel Stadium - 17 min walk

Getting around

  • Spencer Street Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • AirportMelbourne Airport (MEL) - 24 min drive

Restaurants

  • Yugo Restaurant — 1 min walk
  • Dive Bar — 1 min walk
  • Cafe Keyif - 3 min walk
  • Man Tong Kitchen - 3 min walk
  • Cherry & Twigs Cafe - 4 min walk
View map

About this property

Crowne Plaza Melbourne

Luxury Melbourne hotel in Melbourne Central Business District, walk to Melbourne Convention and Exhibition Centre
Along with a restaurant, this hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 432 soundproofed rooms feature free WiFi and minibars. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as espresso makers and bathrobes.
Crowne Plaza Melbourne offers 432 forms of accommodation with minibars and espresso makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 17 per night)
  • Valet parking on site (surcharge; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Off-site parking for AUD 17 per night; discounts available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 38 for adults and AUD 24 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Spanish
  • Thai

Business services

  • 10 meeting rooms
  • Coworking space
  • Conference centre

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – December 2020

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 15 February 2021 to 17 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 38 for adults and AUD 24 for children (approximately)
  • Self-parking fee: AUD 17 per night
  • Nearby parking fee: AUD 17 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel
Crowne Plaza Melbourne Hotel
Crowne Plaza Melbourne Melbourne
Crowne Plaza Melbourne Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Melbourne and receive a full refund?
Yes, Crowne Plaza Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Melbourne cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Melbourne?
As of 27 Feb. 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne on 4 Mar. 2021 start from AU$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Melbourne have a pool?
Yes, this property has an outdoor pool.
Is Crowne Plaza Melbourne pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Melbourne?
Self-parking is available for AUD 17 per night. Valet parking is available for a fee.
What time is check-in at Crowne Plaza Melbourne?
Check-in is from 3:00 PM - 6:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Crowne Plaza Melbourne?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary).
Where is Crowne Plaza Melbourne located?
Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex. DFO South Wharf and Eureka Tower are also within 15 minutes. Spencer Street Station is 8 minutes by foot and Flagstaff Station is 18 minutes.
4.2
Very good
Rating 5 - Excellent. 529 out of 1127 reviews
5 - Excellent 47%
Rating 4 - Good. 419 out of 1127 reviews
4 - Good 37%
Rating 3 - Okay. 101 out of 1127 reviews
3 - Okay 9%
Rating 2 - Poor. 43 out of 1127 reviews
2 - Poor 4%
Rating 1 - Terrible. 35 out of 1127 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. Close to shopping and casino. Will come back again.
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the crown plaza for our 16th wedding anniversary. On arrival we were greeted and checked in. We were upgraded to the river view room which had amazing views. We stepped out for awhile and came back to a complimentary bottle of wine and a hand written card on the counter in a room which was very sweet and definitely a surprise! Staff were amazing and so helpful, room was very clean (couldn’t fault a thing) we had breakfast and dinner at the restaurant which was yummy! Went for a dip in the pool which was nice to unwind after a busy day exploring beautiful Melbourne! Also walking back into the hotel, we were greeted all the time by staff it was nice to be acknowledged.
Stayed 2 nights in Jan 2021

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Comfy beds lovely stay close to everything we needed
Stayed 1 night in Jan 2021

3/5 Okay

Stayed 2 nights in Jan 2021

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