5/5 Excellent
Verified traveller
Travelled with family, Travelled with family and small children
12 Jul. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Crowne Plaza Melbourne, an IHG Hotel
Photo gallery for Crowne Plaza Melbourne, an IHG Hotel
Overview of Crowne Plaza Melbourne, an IHG Hotel
Crowne Plaza Melbourne, an IHG Hotel
4.2/5 Very good
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
1-5 Spencer Street, Docklands, VIC, 3008
Explore the area
- Melbourne Convention and Exhibition Centre3 min walk
- Crown Casino and Entertainment Complex4 min walk
- Bourke Street Mall20 min walk
- Melbourne, VIC (MEL-Tullamarine)24 min drive
Choose dates to view prices
About this area
Melbourne
Located in Melbourne, Crowne Plaza Melbourne, an IHG Hotel is in the city centre and on a river. DFO South Wharf and Bourke Street Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Melbourne Cricket Ground.
View map
What's nearby
- Melbourne Convention and Exhibition Centre - 3 min walk
- Crown Casino and Entertainment Complex - 4 min walk
- DFO South Wharf - 11 min walk
- Eureka Tower - 14 min walk
- Bourke Street Mall - 20 min walk
Getting around
- Spencer Street Station - 8 min walk
- Flagstaff Station - 18 min walk
- Melbourne Airport (MEL) - 24 min drive
Restaurants
- Yugo Restaurant — 1 min walk
- Dive Bar — 1 min walk
- Cafe Keyif - 3 min walk
- Man Tong Kitchen - 4 min walk
- Cherry & Twigs Cafe - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (AUD 17 per night; includes in/out privileges)
- Valet parking on site (surcharge; includes in/out privileges)
- Off-site parking within 984 ft (AUD 17 per night); discounts available
- Limo/town car service
Food and drink
- Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 38 for adults and AUD 24 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- 24-hour fitness centre
- Outdoor pool
Family friendly
- Free cots/infant beds
- Outdoor pool
- Fridge
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Hindi
- Spanish
- Thai
Business services
- Conference centre
- Coworking spaces
- Meeting rooms 10
Outdoors
- Free pool cabanas
- Pool sunloungers
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Step-free path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas (fines apply)
- Renovated entire property – December 2020
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cots/infant beds
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- LCD TV
- Premium channels
Food and drink
- Coffee/tea maker
- Espresso maker
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
Similar properties
See similar properties
Melbourne
Melbourne Central Business District
Guest rating 4+
Hotel
Free WiFi
Business-friendly
Air conditioned
4 star
Policies
Check-in
Check-in from 3:00 PM - 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: AUD 38 for adults and AUD 24 for children (approximately)
- Self-parking fee: AUD 17 per night (in/out privileges)
- Nearby parking fee: AUD 17 per night (984 ft away)
- Early check-in is available for a fee (subject to availability, amount varies)
- Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel
Crowne Plaza Melbourne
Crowne Plaza Melbourne, An Ihg
Crowne Plaza Melbourne an IHG Hotel
Crowne Plaza Melbourne, an IHG Hotel Hotel
Crowne Plaza Melbourne, an IHG Hotel Docklands
Crowne Plaza Melbourne, an IHG Hotel Hotel Docklands
Frequently asked questions
Overall score and ratings
4.2
Very good
4.5/5
Cleanliness
4.4/5
Staff & service
4.1/5
Amenities
4.1/5
Property conditions & facilities
5/5 Excellent
Verified traveller
11 Jul. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
Travelled with partner
26 Jun. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveller
26 Apr. 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
5/5 Excellent
Verified traveller
Business traveller, Travelled with partner
26 Apr. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021