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Crowne Plaza Melbourne

4.5 out of 5
See more in Melbourne (and vicinity)

Photo gallery

Featured image
Premium bedding, minibar, in-room safe, desk
LCD TV
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.2 out of 5 Very good
1,198 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Map

1-5 Spencer Street, Melbourne, VIC

Explore the area

Popular LocationMelbourne Convention and Exhibition Centre2 min walk
Popular LocationCrown Casino and Entertainment Complex3 min walk
Popular LocationEureka Tower14 min walk
AirportMelbourne, VIC (MEL-Tullamarine)25 min drive

Choose dates to view prices

  • King Riverview Suite

    Photos of King Riverview Suite

    Room amenities

    • 51 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsKing Riverview Suite

  • King Skyline Riverview Suite

    Photos of King Skyline Riverview Suite

    Room amenities

    • 51 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsKing Skyline Riverview Suite

  • Deluxe Room

    Photos of Deluxe Room

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room

  • Standard Accessible

    Photos of Standard Accessible

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Accessible

  • 2 Bed Twin Skyline Riverview Room

    Photos of 2 Bed Twin Skyline Riverview Room

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 3
    • 1 Single Bed
    More details2 Bed Twin Skyline Riverview Room

  • Premium Twin Riverview Room

    Photos of Premium Twin Riverview Room

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 3
    • 1 Single Bed
    More detailsPremium Twin Riverview Room

  • King Standard Room

    Photos of King Standard Room

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsKing Standard Room

  • Standard Room, Non Smoking

    Photos of Standard Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room, Non Smoking

  • Premium King Riverview Room

    Photos of Premium King Riverview Room

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsPremium King Riverview Room

  • King Skyline Riverview Room

    Photos of King Skyline Riverview Room

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsKing Skyline Riverview Room

About this area

Melbourne

Located in Melbourne, Crowne Plaza Melbourne is in the city centre and on a river. DFO South Wharf and Bourke Street Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Melbourne Cricket Ground.
Map
View map
Popular Location

What's nearby

  • Melbourne Convention and Exhibition Centre - 2 min walk
  • Crown Casino and Entertainment Complex - 3 min walk
  • Eureka Tower - 14 min walk
  • Bourke Street Mall - 20 min walk
  • Melbourne Central - 4 min drive

Getting around

  • Spencer Street Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 25 min drive

Restaurants

  • Yugo Restaurant — 1 min walk
  • Dive Bar — 1 min walk
  • Cafe Keyif - 3 min walk
  • Man Tong Kitchen - 3 min walk
  • Cherry & Twigs Cafe - 4 min walk

About this property

Crowne Plaza Melbourne

Luxury Melbourne hotel in Melbourne Central Business District, walk to Melbourne Convention and Exhibition Centre
A restaurant, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service. All 402 rooms feature thoughtful touches such as espresso makers and bathrobes, along with conveniences such as fridges and coffee makers. Guests will also find complimentary wireless Internet access, 24-hour room service and LCD TVs.
Crowne Plaza Melbourne offers 402 forms of accommodation with minibars and espresso makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day

Parking and public transport

  • Self parking: AUD 17 per night
  • Valet parking: AUD 47.00 per night
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 38 for adults and AUD 24 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 2 meeting rooms
  • Conference centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

See similar properties

Melbourne
Melbourne
Melbourne Central Business District
Melbourne Central Business District
4 star
4 star
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned
Pool
Pool
Hotel
Hotel

Policies

Check-in

Check-in between 2 PM and 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 7 August 2020 to 30 November 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 38 for adults and AUD 24 for children (approximately)
  • Self-parking fee: AUD 17 per night
  • Valet parking fee: AUD 47.00 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 30 minutes per day

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel
Crowne Plaza Melbourne Hotel
Crowne Plaza Melbourne Melbourne
Crowne Plaza Melbourne Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Melbourne and receive a full refund?
Yes, Crowne Plaza Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Is Crowne Plaza Melbourne pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Melbourne?
Self-parking is available for AUD 17 per night. Valet parking is available for AUD 47.00 per night.
What time is check-in at Crowne Plaza Melbourne?
Check-in is from 2 PM to 6:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Crowne Plaza Melbourne?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary).
Where is Crowne Plaza Melbourne located?
Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex. DFO South Wharf and Eureka Tower are also within 15 minutes. Spencer Street Station is 8 minutes by foot and Flagstaff Station is 18 minutes.
4.2
Very good
5 - Excellent
560
4 - Good
454
3 - Okay
103
2 - Poor
45
1 - Terrible
36

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service................................
Stayed 2 nights in Jun 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have obviously been revamped. They were modern, plenty of space and very clean. The views were amazing
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, service is good and people are very friendly.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and although under renovation it showed the styling of the future and was clean and quiet. Perfectly located with a beautiful view. Janice at the front desk was absolutely lovely and made the start to our night away perfect. Thank you Crowne plaza, it was just what we needed!
Stayed 1 night in Mar 2020

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