Property grounds

Reviews of City Views Riverside 2 Bed/2 Bath Resort apartment


Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Denice H., Ridgefield, WA USA

Liked: Cleanliness
Great place - convenient location
We loved this condo! Beyond well equipped with anything and everything you could think of. The location was fantastic - close to pubs and right across the street from a tram line. Owners were excellent at communicating with us.
Stayed 7 nights in Jul 2023

8/10 Good

Natalie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very well equipped and the location is excellent for nearby groceries, shopping, riverside walking. Excellent amenities with pool/spa, rooftop terrace. Lovely afternoon sun into the apartment and views.
Stayed 4 nights in Apr 2023

4/10 Poor

Noeline L.

Liked: Cleanliness
Nice place, hectic owners
It’s taken a lot for me to write this review. Our trip to Melbourne was overshadowed by the neurotic messages from the owner. The initial booking was with his partner Angela and her communication style was warm and welcoming. Once we had paid the full amount, he messaged me for more money to bring our toy poodle. We booked the property because it was pet friendly and we discussed with Angela prior to booking. We ended up transferring the additional cleaning charge to clean ‘any microscopic pet hair etc’ only to find the rug in the lounge room covered in actual white coloured dog hair! Our dog is a non shed black dog so clearly was from previous guests. We let it go, as we had much to organise with family in St Kilda, only to be accused our dog was barking when in fact he was booked in with a pet sitter as we attended to wedding duties. During this debacle, our phone number was given to at least one other party as we received messages from a random about our dog, who was not even on the premises. We then received an apologetic email from the owner, followed by a call from his ‘friend’ checking that I would give a 5 star review despite the misunderstanding. It is a lovely property but I could not handle the stress of these interactions in a future stay. I actually have avoided Stayz for future holiday bookings.
Stayed 5 nights in Oct 2022
Response from VrboOwner on 22 Jan 2023
This review, posted months after the accommodation stay, states absolutely nothing about this lovely, modern riverside property with excellent facilities and wonderful shopping nearby, but is focused almost exclusively on her dog and her account of our response to the incessant barking of her dog while left alone in the apartment. We received multiple calls from several distressed neighbours who were disturbed by the barking and had reported this disturbance to the management of the owners corporation (body corporate). We tried several times unsuccessfully to contact the guest by phone and text to kindly request her to deal with the unacceptable situation. We are always professional in all our communications. As a result of this guest, we feel compelled to modify our pet policy and will no longer accept dogs. This is a pity as most dog owners are very responsible, but we cannot risk another disturbance to neighbours. We will not let this unbalanced review detract from our proud guest record of outstanding hospitality and service, and the excellent property, facilities and location.

10/10 Excellent

Kim G.

Liked: Cleanliness
Great Location
Was perfect for our family and pet as a short stay in Melbourne to visit family and do some shopping.
Stayed 3 nights in Sep 2022

10/10 Excellent

Debbie C.

Liked: Cleanliness
Great Location shopping and accommodation.
Very comfortable and clean and easy access to the Yarra. Pool and spa were amazing .
Stayed 7 nights in Sep 2022

10/10 Excellent

Jane O., Napier

Liked: Cleanliness
Pool and gym and sauna was fantastic
It was very easy to live in and the apartment was well supplied
Stayed 5 nights in Sep 2022

10/10 Excellent

Lisa H.

Liked: Cleanliness
Great place to stay
Had a great time, the apartment felt like home. Nice and clean and easy to get in and out with the tram right out the front. Will definitely tell friends
Stayed 4 nights in Jul 2022

10/10 Excellent

Johnny P.

Liked: Cleanliness
Fantastic
We had a fantastic couple of days here.
Stayed 4 nights in Jul 2022

10/10 Excellent

Nhan C.

Liked: Cleanliness
Clean and comfortable!
For a girl's trip to Melbourne, this was place was perfect. Enough space for 3 people, beds and bathrooms were clean and everything was provided for. Beds were ok comfy wise. Location was convenient and easy to access trams into the CBD, car space parking provided also added to the convenience. Close to the Yarra River Studley parklands. Also good for dining out options in Richmond after a long day sightseeing. We found everything we needed while in the apartment, even things we didn't realise we needed! The views to Melbourne City were nice and if you're lucky, you can see hot air balloons early some mornings from the balcony. Enough PowerPoints everywhere and enough space for 3 people to spread out. Overall, it was a nice place to come back to after a long day and we'd definitely stay here if we were visiting Melbourne again.
Stayed 8 nights in Jun 2022

10/10 Excellent

Judi M.

Liked: Cleanliness
Perfect apartment
The apartment was exactly what we wanted for our short break away. It was very clean with a wonderful kitchen. Very quiet, with pool in the complex, coffee shop down stairs, tram stop right out front, shopping across the road. Right on the river with lovely walking tracks.
Stayed 3 nights in Jan 2022

10/10 Excellent

Matthew A.

Liked: Cleanliness
Great weekend
Great location and amenities
Stayed 3 nights in Mar 2020

10/10 Excellent

Deborah M.

Liked: Cleanliness
Very well appointed flat in Melbourne Suburbs
We had a great time in the flat, which is very well appointed. A nice cafe for breakfast and lunch just below and a tram stop just outside . Victoria Gardens shopping also very handy to buy groceries .
Stayed 7 nights in Jan 2020