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Reviews of Captain's Retreat Apartments and Cottages

4 out of 5
Captain's Retreat Apartments and Cottages
2 Ferguson Street, Williamstown, VIC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 201 out of 253 reviews" "
Rating 8 - Good. 42 out of 253 reviews" "
Rating 6 - Okay. 6 out of 253 reviews" "
Rating 4 - Poor. 4 out of 253 reviews" "
Rating 2 - Terrible. 0 out of 253 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great location with plenty of restaurants, shops and walking tracks.
Stayed 2 nights in Mar 2024

10/10 Excellent

darryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place and area. Host is great, and really enjoyed our stay
Stayed 1 night in Feb 2024

6/10 Okay

Janelle

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa

A fabulous place to stay. Super quiet, extremely comfortable, and a great size to relax and enjoy some downtime. If you need somewhere for a few nights, Stephanie’s Apartment is a great choice.
Stayed 1 night in Dec 2023
Response from Captains Retreat on 2 Jan 2024
Thank you Vanessa! So glad to hear you enjoyed your stay.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this spot! Parking undercover right at the door. Family enjoyed it, with smart tv, large slection of channels and a complimentary welcome basket of quality home made bread, cereals, milk and juice upon arrival. Lovely garden area off the front and bedroom sliding doors. Quiet (relative for in town), and close to local pubs and restaurants. Narelle very welcoming and will be back again.
Stayed 1 night in Dec 2023

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was really great! We loved our room and thankyou for upgrading us! The only thing was the pillows were extremely soft , but that was just a minor thing
Stayed 1 night in Nov 2023

10/10 Excellent

bev

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful place to stay! We were upgraded to a suite, we were greeted by the host and she took the time to talk to us about local culture, etc. She even offered to store our luggage, made arrangements to get our room ready ahead of time, and offered to drive us to the store. The gift basket was fantastic! Well worth the stay, best one we stayed in for our whole trip!
Stayed 3 nights in Oct 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet location with excellent hostess !
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

The apartment was very well finished and presented The position perfect and views stunning
Stayed 1 night in Oct 2023
Response from Melissa on 7 Oct 2023
Hi Michael, Thanks so much for your review. That BV4 apartment is a favourite with people because of the view and sunny aspect. (Note to others there is a shower over the bath in that apartment so if you prefer not to have that, try BV2 in the same boutique block - it is an even bigger apartment and views. Best regards,

10/10 Excellent

Peter

Liked: Amenities
The manager made the experience enjoyable
Stayed 6 nights in Jul 2023
Response from Captains Retreat on 10 Aug 2023
Hi Peter so glad you enjoyed your stay. We look forward to welcoming you back again.

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Whilst the property was excellent, I was absolutely freezing, the air con was very ineffective. Otherwise excellent.
Stayed 2 nights in Jul 2023
Response from Captains Retreat on 24 July 2023
Hi Sylvia, thank you for bringing the split system to our attention, we will have this looked at immediately as there has not yet been an issue with it. Apologies that the heating was an issue during your stay, we welcome the opportunity to welcome you back again soon.

4/10 Poor

Prue

Stayed 1 night in Jul 2023
Response from Captains Retreat on 26 July 2023
Sorry to hear you did not enjoy your stay, we welcome the opportunity to welcome you back so that you can enjoy the full experience we are renowned for.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We did enjoy the space of the apartment and easy to get around xo
Stayed 3 nights in Jul 2023
Response from Captains Retreat on 6 July 2023
Thank you Rachel, so great to hear you enjoyed your stay!

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location and an amazing apartment with everything we needed for a family get together.
Stayed 1 night in Jun 2023
Response from Captains Retreat on 26 June 2023
So pleased you enjoyed your stay Alison!

10/10 Excellent

Vivianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great little cottage with good set up. Loved the washer dryer combo and smart tv. Better coffee would have been good but would definitely stay there again.
Stayed 1 night in Jun 2023
Response from Captains Retreat on 19 June 2023
So pleased you enjoyed your stay!

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place to stay right on the bay, beautiful area with a restaurant near by. Excellent service and breakfast basket provided. Definitely worth considering if looking for accommodation in Williamstown.
Stayed 1 night in Jun 2023
Response from Captains Retreat on 19 June 2023
So pleased you enjoyed your stay Louise

8/10 Good

Noelene

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to other weekend activities
Stayed 2 nights in Jun 2023
Response from Captains Retreat on 19 June 2023
Thank you Noelene

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, room comfort
Very lovely place and staff were wonderful too.
Stayed 1 night in May 2023
Response from Captains Retreat on 19 June 2023
So pleased you enjoyed your stay Andrew!

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, amenities
The location of the unit was fantastic. Would stay here again.
Stayed 2 nights in May 2023
Response from Captains Retreat on 19 June 2023
We look forward to welcoming you back!

4/10 Poor

Nihat

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed
Stayed 1 night in May 2023
Response from Captains Retreat on 4 July 2023
Sorry you were disappointed with your stay, we hope to welcome you back again

10/10 Excellent

Carmel

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic position. My room was beautifully furnished and the added little touches such as biscuits and muscat were lovely.
Stayed 3 nights in Apr 2023
Response from Captains Retreat on 28 June 2023
So pleased you enjoyed your stay Carmel.

10/10 Excellent

Kevin

Travelled with partner
Liked: Amenities, property conditions & facilities
Ideal location and great service at check in.
Stayed 1 night in Apr 2023
Response from Captains Retreat on 28 June 2023
Thank you Kevin, we look forward to welcoming you back again.

8/10 Good

Carmine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, room comfort
A great place to stay.I will certainly stay again.We were welcomed with a complimentary breakfast.Highly recommended.
Stayed 2 nights in Mar 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful apartment, in a great position, with everything you needed.
Stayed 4 nights in Feb 2023

10/10 Excellent

Raylene

Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful art deco style, comfortable beds, stunning view. I was genuinely delighted at the value for money. And there are some GREAT restaurants within walking distance.
Stayed 2 nights in Feb 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful BnB, fantastic location, amazing host. Thank you Melissa
Stayed 1 night in Jan 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Kady

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Greatly appreciate our welcoming and beautiful home!

10/10 Excellent

Melanie

Stayed 1 night in Dec 2022

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great Property, old world charm , I have been there before and will certainly stay again.

10/10 Excellent

Gerhardus

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Sep 2022

10/10 Excellent

Noelene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wow. Value for money was amazing. Whole property was impressive
Stayed 1 night in Sep 2022

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in well communicated. Very friendly staff. Excellent property.
Stayed 1 night in Sep 2022

10/10 Excellent

Nyra

Travelled with partner
Liked: Amenities, property conditions & facilities
Very lovely stay. Hope to come back one day
Stayed 1 night in Sep 2022

10/10 Excellent

Lorraine

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Alysha

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Thank you, should be back sometime
Stayed 1 night in Aug 2022

10/10 Excellent

Ramez

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the location and autheticity Really great spot and amazing staff
Stayed 2 nights in Jul 2022

8/10 Good

Paulette

Liked: Cleanliness, room comfort
Beautiful Williamstown
The accommodation was terrific. However, there was a little confusion when checking in on the location of the unit. The unit is a modern two bedroom, located about 300m up the street from where you receive the keys. I didn't realise this when checking in, so it caused a little confusion. On arriving at the Apartment, we were thrilled as the apartment was close to walks around the water with views of beautiful Melbourne, but a distance from the shops...
Stayed 2 nights in Jun 2022

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful pkk look ace to stay,and it was the most comfortable bed i've ever slept in. I will be back
Stayed 1 night in Jun 2022

10/10 Excellent

Gaye

Liked: Amenities, property conditions & facilities
Convenient location, comfortable accommodation.
Stayed 1 night in May 2022

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming, helpful staff, beautiful property. Highly recommended
Stayed 1 night in May 2022

8/10 Good

Geoff

Travelled with partner
Liked: Amenities, property conditions & facilities
Felt very homely.
Stayed 1 night in Apr 2022

10/10 Excellent

Robina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern amenities, quirky decor in a period Victorian house. Great location. Would stay again.
Stayed 1 night in Apr 2022

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely, comfortable place to stay! Will definitely return.
Stayed 2 nights in Mar 2022

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
we liked the unique style of the property, all the way down to the double shower (with great water pressure) and the books to read. Close to shops and the water - a wonderful place for a brake.
Stayed 1 night in Mar 2022