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"Property is nice and close to the airport. The hotel is located in a newly developed area and currently is alone - no other services or businesses near by. The nice breakfast buffet is "available," not included. The shuttle service has limits, so make sure your flights work. I found out about the shuttle limitations in an email after I made my non-refundable reservation. Luckily, my times worked. No reservations to the airport, so you need to get a first come/first serve shuttle ticket after the previous shuttle has left."

"Nice hotel with a good breakfast. A strange design in the room… There was a pillar right in the middle of it, but other than that unusual feature, it was great."

"LOVED THIS HOTEL IT TRULY SHOULD BE. 5star. The housekeeping and guest service staff were always so friendly and kind. Their staff always greeted and always watch who was in and out of the building which made me feel safe. Its city center and so many restaurants nearby. Everything was perfect even their breakfast and bar. "

"Very close to airport, which went very convenient as we were catching another flight next morning early.breakfast was good and I highly recommend it your next visit to Madrid"

"The hotel is on the Gran Via , an excellent location. Our room is spacious and great condition with balcony. We were able to see st. Patrick parade on the Gram Via from our balcony and window ( down on the street) . Room is very clean and comfortable. Wash room is great too . We like our room and vacation very much. Breakfast is 24€ per person, but nearby has a lot of eateries! "

"Everything was spotless, smelled really good "

"Excellent"

"Lots of construction going on around the train station which is where the hotek is located. The hotel could make the entrance easier to find by putting up signage in the vicinity. Was advised by the hotel that construction work was going on in the statuon, but our stay was not affected by any noise."

"BEST HOTEL EVER!!! Beautiful and convenient location, lively but still quiet and close to the metro. We booked the luxury penthouse and it was gorgeous with a spacious private terrace. The breakfast was spectacular and offered just about every type of food & beverage you can imagine. Every member of the staff was sweet, friendly and helpful. Bed was amazingly comfortable and the bath was luxurious! They even have Dyson hair dryers!! We could not have loved this hotel any more and stayed until the very last second before checkout. Did I mention it also smells delicious?"