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"Though the hotel room is small in size, it has every thing. The breakfast was excellent. First time, we reached to the hotel by walking. It takes 10-8 min from the Luzern Station. Hotel provides a free bus card for the more convenience. Bus Stop is across from the hotel. There is a convenience store next to the hotel and some other restaurants. There is pizza/pasta and bar close to the hotel (across from the gas station) which opens until 11:00 pm. I like the hotel"

"Amazing views of the Lake. Old world charm. Grand old hotel with modern amenities. Loved it."

"Clean, cosy rooms with all amenities. Location is great, all attractions of Lucerne are within walking distance. Great connectivity to station and bus stop, mostly walkable. Local bus stop is right in front of the hotel. Polite and helpful hotel staff. Breakfast spread is also good. "

"Amazing staff"

"Lovely hotel , rooms very quiet and very clean , Staff very nice and very helpful , Breakfast good value , good food "

"Check-in was very quick and easy. The receptionist greeted us with a smile and even apologised that it was raining in Lucerne. Good size room comfortable bed. Remember that Swiss plugs are different to a lot of EU countries. Thankfully we managed to pick one at London airport. Location was excellent right next to the train station. It’s a 5 minute walk to the Chapel bridge. It’s my birthday today and when I went to check out the gentleman at reception gave me a birthday card and a chocolate which was such a nice gesture. I recommend this hotel and will most definitely stay there again."

"Everything fantastic"

"Excellent location and comfortable hotel."

"Great location, staff, conveniently located 5 min walking distance from station "