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Overview of Hotel Ambassador

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Hotel Ambassador

3 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationLake Side Promenade4 min walk
    Popular LocationChapel Bridge9 min walk
    Popular LocationKKL Lucerne10 min walk
    AirportZurich (ZRH)51 min drive

Choose dates to view prices

Standard Double or Twin Room

4.1/5 guest room rating
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double or Twin Room

3.9/5 guest room rating
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Business Room

5/5 guest room rating
  • Sleeps 1
  • 1 Large Single Bed

Standard Single Room, 1 Single Bed

5/5 guest room rating
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

About this area

Lucerne

Located in Lucerne, Hotel Ambassador is connected to a shopping centre. Notable landmarks in the area include Loewenplatz and Lion Monument. Richard Wagner Museum and Natur- und Tierpark Goldau are also worth visiting. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Loewenplatz - 1 min walk
  • Glacier Garden - 2 min walk
  • Lake Side Promenade - 4 min walk
  • Chapel Bridge - 9 min walk
  • KKL Lucerne - 10 min walk

Getting around

  • Lucerne Station - 9 min walk
  • Zurich Airport (ZRH) - 50 min drive

Restaurants

  • Restaurant Lapin — 1 min walk
  • Wilhelm Tell - 3 min walk
  • Rebstock - 3 min walk
  • Pizzeria Einhorn - 4 min walk
  • Wiederkehr - 4 min walk

About this property

Hotel Ambassador

Pet-friendly hotel connected to a shopping centre in Lucerne with restaurant
This smoke-free hotel features a restaurant, a snack bar/deli and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. All 31 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Other amenities available to guests include room service, free newspapers and hairdryers.
Hotel Ambassador offers 31 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Off-site parking available (CHF 25 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: CHF 15 for adults and CHF 7.50 for children
  • 1 restaurant
  • Room service available

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Safe

See similar properties

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3 PM - 11 PM
Express check-in

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

Pets are allowed for an extra charge of CHF 20 per accommodation, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: CHF 15 for adults and CHF 7.50 for children (approximately)
  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 25 per day
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador Hotel
Hotel Ambassador Lucerne
Hotel Ambassador Hotel Lucerne

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 58 out of 226 reviews
5 - Excellent 26%
Rating 4 - Good. 117 out of 226 reviews
4 - Good 52%
Rating 3 - Okay. 39 out of 226 reviews
3 - Okay 17%
Rating 2 - Poor. 8 out of 226 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 226 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at Hotel Helvetia. Kind attention from the reception. This hotel located along the river definitely has good vibes.
Stayed 3 nights in Aug 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It’s a good place to stay for economical travellers. Centrally located with convenient travelling around options right in front.
Stayed 2 nights in Dec 2019