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Overview of Hotel Ambassador

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Breakfast Available
  • Parking Available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationGlacier Garden2 min walk
    Popular LocationLion Monument3 min walk
    Popular LocationSaint Peters Church6 min walk
    AirportZurich (ZRH)56 min drive

Choose dates to view prices

  • Standard Double or Twin Room

    4.1/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double or Twin Room
  • Superior Double or Twin Room

    3.9/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Double or Twin Room
  • Business Room

    5/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Large Single Bed
    More detailsBusiness Room
  • Standard Single Room, 1 Single Bed

    5/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Single Room, 1 Single Bed

About this area

Lucerne

Located in Lucerne, Hotel Ambassador is connected to a shopping centre. Notable landmarks in the area include Loewenplatz and Lion Monument. Richard Wagner Museum and Natur- und Tierpark Goldau are also worth visiting. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Glacier Garden - 2 min walk
  • Lion Monument - 3 min walk
  • Saint Peters Church - 6 min walk
  • Grand Casino Lucerne - 7 min walk
  • Lucerne Town Hall - 8 min walk

Getting around

  • Lucerne Station - 9 min walk
  • AirportZurich (ZRH) - 56 min drive

Restaurants

  • Restaurant Lapin — 1 min walk
  • Wilhelm Tell - 3 min walk
  • Rebstock - 3 min walk
  • Pizzeria Einhorn - 4 min walk
  • Wiederkehr - 4 min walk

About this property

Hotel Ambassador

Pet-friendly hotel connected to a shopping centre in Lucerne with restaurant
A restaurant, self parking and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site. All 31 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Other amenities available to guests include room service (during limited hours), free newspapers and hairdryers.
Hotel Ambassador offers 31 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CHF 25 per night
  • Parking nearby: CHF 25 per day

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: CHF 15 for adults and CHF 7.50 for children
  • 1 restaurant
  • Room service available

Things to do

  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Safe

Policies

Check-in

Check-in from 3 PM - 11 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

Pets are allowed for an extra charge of CHF 20 per accommodation, per stay

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: CHF 15 for adults and CHF 7.50 for children (approximately)
  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 25 per day
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador Hotel
Hotel Ambassador Lucerne
Hotel Ambassador Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at Hotel Ambassador and receive a full refund?
Yes, Hotel Ambassador offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Ambassador cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Ambassador pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 20 per accommodation, per stay.
How much is parking at Hotel Ambassador?
Self-parking is available for CHF 25 per night.
What time is check-in at Hotel Ambassador?
Check-in is from 3 PM - 11 PM. After-hours check-in is not available.
What time is check-out at Hotel Ambassador?
Checkout is at 11 AM. Late checkout is available for a fee.
Where is Hotel Ambassador located?
Located in the heart of Lucerne, this hotel is within a 5-minute walk of Loewenplatz and Lion Monument. Lucerne Town Hall and Chapel Bridge are also within 10 minutes. Lucerne Station is 9 minutes by foot and Werftestrasse Luzern Station is 16 minutes.
4.0
Very good
5 - Excellent
58
4 - Good
117
3 - Okay
39
2 - Poor
8
1 - Terrible
4

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at Hotel Helvetia. Kind attention from the reception. This hotel located along the river definitely has good vibes.
Stayed 3 nights in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It’s a good place to stay for economical travellers. Centrally located with convenient travelling around options right in front.
Stayed 2 nights in Dec 2019

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities
Situated close to city center. Dirty smell and dead insect inside the room.
Stayed 1 night in Nov 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to old town, lion monument. There is a shopping plaza nearby and very convenient to buy grocery.
Stayed 4 nights in Sep 2019