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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.2/5 Very good
852 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Restaurant
Business Services
Parking Available
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationLucerne Town Hall1 min walk
Popular LocationRosengart Collection2 min walk
Popular LocationJesuit Church4 min walk
AirportZurich (ZRH)54 min drive

Choose dates to view prices

  • Standard Single Room, 1 Single Bed

    4.5/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 1
    More detailsStandard Single Room, 1 Single Bed
  • Standard Twin Room

    4.7/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsStandard Twin Room
  • Triple Room

    5/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsTriple Room
  • Quadruple Room

    4.8/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 4
    More detailsQuadruple Room

About this area

Lucerne

Located in Lucerne, Altstadt Hotel Krone Luzern is in the city centre and near the boardwalk. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Map
Popular Location

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Rosengart Collection - 2 min walk
  • Chapel Bridge - 3 min walk
  • Jesuit Church - 4 min walk
  • Musegg Wall - 7 min walk

Getting around

  • Lucerne Station - 7 min walk
  • Zurich (ZRH) - 54 min drive

About this property

Altstadt Hotel Krone Luzern

3-star historic hotel, walk to Chapel Bridge
Along with a restaurant, this smoke-free hotel has self parking and a business centre. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a computer station are on-site. All 29 rooms offer free WiFi, minibars and TVs with digital channels. Portable fans, hairdryers and safes are among the other amenities that guests will find.
Altstadt Hotel Krone Luzern offers 29 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: CHF 27 per day

Food and drink

  • 1 restaurant

Things to do

  • Shopping

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German

Business services

  • Business centre
  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Digital channels
  • Premium channels
  • TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 27 per day
  • Pet fee: CHF 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern

Frequently asked questions

Can I cancel my reservation for free at Altstadt Hotel Krone Luzern and receive a full refund?
Yes, Altstadt Hotel Krone Luzern offers free cancellation on select room rates, because flexibility matters! Please refer to Altstadt Hotel Krone Luzern cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.
How much is parking at this property?
Self-parking is available for CHF 27 per day.
What time is check-in at Altstadt Hotel Krone Luzern?
Check-in is from 3 PM to 11:00 PM.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this property located?
Located in the heart of Lucerne, this historic hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 7 minutes by foot and Werftestrasse Luzern Station is 14 minutes.

Guest reviews

Overall score and ratings for Altstadt Hotel Krone Luzern

4.2
Very good
5 - Excellent
349
4 - Good
376
3 - Okay
106
2 - Mediocre
10
1 - Poor
11
4.5
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and big room. Simple and well located hotel that i would definitely recommend if you are staying in lucern. Very good value for money !

Stayed 4 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Great location right in the middle of the old city and great value for the money

Stayed 1 night in Jul 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The location was excellent. It was a nice stay.

Stayed 3 nights in Feb 2020

4/5 Good

    Great but basic!

    Check all the boxes, everything is good, but. Be aware this is a crash pad! No swagger, no thrills, nothing! Just a safe, clean place to sleep... did I mention the pillows? I mean the concrete block disguised as a pillow! Linens, kitchen utensils etc. All fine but again basic. So, yes I would use again but just to store luggage, shower and get sleep before a flight.