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Grand Hotel National

5.0 star property
Luxury hotel with 4 restaurants and full-service spa
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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Hotel National

Photo gallery for Grand Hotel National

Front of property
Water view
Front of property
Suite, Lake View (Ritz)
Restaurant

Overview of Grand Hotel National

9.4

Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi

Explore the area

Haldenstrasse 4, Lucerne, LU, 6006
  • Popular LocationMega Pizza Kebap1 min walk
  • Popular LocationTakrai2 min walk
  • Popular LocationLucerne (QLJ-Lucerne Train Station)10 min walk
  • Popular LocationLucerne Station10 min walk
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Room options

Suite, Lake View (Ritz)

  • Lake view
  • Sleeps 3
  • 2 Single Beds

Classic Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Lake View (Empire)

  • Lake view
  • Sleeps 3
  • 2 Single Beds

Superior Room, Lake View

  • Lake view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, Lake View

  • Lake view
  • Sleeps 2
  • 2 Single Beds

Superior Room, City View

  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Lucerne

Located in Lucerne, Grand Hotel National is in the city centre and on the waterfront. Bourbaki Panorama and Glacier Garden are cultural highlights, and some of the area's landmarks include Chapel Bridge and Musegg Wall. Natur-Museum and Richard Wagner Museum are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing.

What's nearby

  • Lion Monument - 7 min walk
  • Lucerne Town Hall - 10 min walk
  • Chapel Bridge - 10 min walk
  • KKL Lucerne - 11 min walk
  • Swiss Transportation Museum - 3 min drive

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • Gelateria Bäckerei am Quai - 2 min walk
  • Grand Casino Luzern - 5 min walk
  • Rebstock Hofstube - 2 min walk
  • Franz - 3 min walk
  • Schiff-Restaurant Wilhelm Tell - 3 min walk

About this property

Grand Hotel National

Luxury hotel by the lake
Consider a stay at Grand Hotel National and take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a Swedish massage, reflexology or a body treatment at Harbour of Serenity, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A ballroom, smoke-free property and a banquet hall
  • Guest reviews give good marks for the helpful staff and location
Room features
All rooms are individually furnished, and feature comforts such as 24-hour room service and dressing gowns, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • 40-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (CHF 35 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM–11:00 AM for a fee: CHF 39 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1870
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 39 per person
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self-parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars, and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hotel National?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Grand Hotel National on 19 Apr 2024 start from AU$536.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel National?

Self-parking is available for CHF 35 per day. Valet parking is available for CHF 35 per night.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Grand Hotel National?

Checkout is at noon.

Does Grand Hotel National provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 360 per vehicle applies.

Where is Grand Hotel National located?

Located in the heart of Lucerne, this luxury hotel is steps away from Grand Casino Lucerne and Hofkirche. Lake Side Promenade and Hertensteinstrasse are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.

Grand Hotel National Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 512 out of 697 reviews" "
Rating 8 - Good. 120 out of 697 reviews" "
Rating 6 - Okay. 46 out of 697 reviews" "
Rating 4 - Poor. 13 out of 697 reviews" "
Rating 2 - Terrible. 6 out of 697 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shalik, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property would definitely stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with outstanding staff in an excellent location. Everything within the hotel’s control was fabulous! Dinner at Juliette was excellent, highly recommend! We had some issues with noisy neighbors and smoking, but the staff did everything they could to relocate us.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality and service
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best inLuzern, spectacular room, perfect service, ideal location, wonderful food.
Stayed 3 nights in Feb 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels at which I’ve ever had the pleasure of staying. It’s beautiful, has several restaurants if you want to stay on property, the staff is fantastic and the location is perfect for walking everywhere you’d want to go in Lucerne. Highly recommend!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to downtown but not so close that it's too busy. View is amazing. This is a historic hotel, so the layout is a little dated, but that's part of the fun. Room was fantastic. We didn't go to the restaurants/bar that often but when we did they were good. By far the highlight is the staff who are very friendly and helpful. They gave us great tips on where to visit and how to do things. This was important since it was our first trip to Switzerland. If/when we go back to Lucerne we will definitely stay here again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a top notch stay this time
A short stay again and mostly top notch. Two areas that were not include pop music played by the Brasserie that could be heard from my room above and notably smaller breakfast selection.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

10/10 Excellent

Medhat, Niles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, very clean, pleasant staff. Spacious room. Cigar lounge.
Stayed 3 nights in Dec 2023

4/10 Poor

Courtney, Woodstock

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
What an overpriced hotel!! We had a lake view room - that we paid for! We ended up with a horrible small room with no view. They did nothing to make up for having to move to that kind of room. The room was on the other side of the hotel and if we left our room key wouldn’t open the main door!!! They acted like they were doing us a favor. You could clearly tell that room was never used because the water came out brown. You know when the pipes haven’t been used in awhile. Plus there was a company Christmas party and it was so loud. Because of this company party there was no room service or anything!!! We were able to Get a bottle of wine. When we checked out they charged us like 90 Francs for a bottle of wine that was 19.99 at the wine shop across the street. He even had the nerve to tell me he sent us the cheapest bottle they had. I kid you not he said that to me. Highly disappointed in the hotel.
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Beautiful Rooms & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Zürich (ZRH)