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Indoor pool
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Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationGrand Casino Lucerne2 min walk
    Popular LocationGlacier Garden7 min walk
    Popular LocationLion Monument7 min walk
    AirportZurich (ZRH)57 min drive

Choose dates to view prices

  • Ritz Suite

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Lake view
    • Sleeps 3
    More detailsRitz Suite
  • Standard Room, City View

    4.8/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsStandard Room, City View
  • Standard Room, Lake View

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Lake view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsStandard Room, Lake View
  • Deluxe Room, Lake View

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Lake view
    • Sleeps 2
    More detailsDeluxe Room, Lake View
  • Classic Double Room, Lake View

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Lake view
    • Sleeps 2
    • 1 Queen Bed
    More detailsClassic Double Room, Lake View
  • Junior Suite, Lake View

    4.7/5 guest room rating

    Room amenities

    • 38 sq m
    • Lake view
    • Sleeps 3
    More detailsJunior Suite, Lake View
  • Classic Double Room, City View

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsClassic Double Room, City View

About this area

Lucerne

Located in Lucerne, Grand Hotel National is in the city centre and on the waterfront. KKL Lucerne and Swiss Transportation Museum are cultural highlights, while Chapel Bridge is a notable landmark. Richard Wagner Museum and Natur- und Tierpark Goldau are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the snowshoeing.
Popular Location

What's nearby

  • Grand Casino Lucerne - 2 min walk
  • Glacier Garden - 7 min walk
  • Lion Monument - 7 min walk
  • Saint Peters Church - 7 min walk
  • KKL Lucerne - 11 min walk

Getting around

  • Lucerne Station - 10 min walk
  • AirportZurich (ZRH) - 57 min drive

Restaurants

  • Wilhelm Tell - 3 min walk
  • Restaurant Barbatti - 5 min walk
  • Lapin - 5 min walk
  • Bachmann - 6 min walk
  • Old Swiss House - 6 min walk

About this property

Grand Hotel National

5-star luxury hotel, walk to Lion Monument
This smoke-free hotel features 4 restaurants, an indoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna and a 24-hour business centre are on-site. All 41 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Grand Hotel National offers 41 forms of accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch Flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: CHF 60 per day
  • Valet parking: CHF 35 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CHF 35 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 3 PM and 3 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self-parking fee: CHF 60 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5.0 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel National and receive a full refund?
Yes, Grand Hotel National offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel National cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel National have a pool?
Yes, this property has an indoor pool.
Is Grand Hotel National pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night.
How much is parking at Grand Hotel National?
Self-parking is available for CHF 60 per day. Valet parking is available for CHF 35 per night.
What time is check-in at Grand Hotel National?
Check-in is from 3 PM to 3 AM.
What time is check-out at Grand Hotel National?
Checkout is at noon.
Does Grand Hotel National provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CHF 360 per vehicle, one way, applies.
Where is Grand Hotel National located?
Located in the heart of Lucerne, this luxury hotel is within a 10-minute walk of Grand Casino Lucerne and Lion Monument. Chapel Bridge and KKL Lucerne are also within 15 minutes. Lucerne Station is 10 minutes by foot and Werftestrasse Luzern Station is 16 minutes.
4.6
Wonderful
5 - Excellent
446
4 - Good
107
3 - Okay
37
2 - Poor
10
1 - Terrible
4

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Great location. Wonderful 5 star hotel. Directly on the lake. The street is behind the hotel
Stayed 1 night in May 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a wonderful night at this hotel. The rooms have old world charm, the view over the lake to the mountains is magnificent and the staff is exceptional. Conveniently located close to lots of little shops.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Great location and view of the lake.
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Staff at breakfast was plain rude, which is surprising because staff at reception was very nice. Breakfast was not great either, definitely would not pay for it were it not included in the stay. Room room was beautiful with an amazing lake view (although small windows).
Stayed 1 night in Feb 2020

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