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Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe

Guest reviews

4.4 out of 5 Excellent
549 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationKKL Lucerne8 min walk
Popular LocationJesuit Church9 min walk
Popular LocationChapel Bridge10 min walk
AirportZurich (ZRH)56 min drive

Choose dates to view prices

  • Family Room

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 4
    More detailsFamily Room
  • Superior Double or Twin Room

    4.9/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Double or Twin Room
  • Triple Room

    4.8/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsTriple Room
  • Standard Double Room

    4.6/5 guest room rating

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
    More detailsStandard Double Room
  • Single Room

    3.6/5 guest room rating

    Room amenities

    • 12 sq m
    • City view
    • Sleeps 1
    More detailsSingle Room

About this area

Lucerne

Located in Lucerne, Cascada Boutique Hotel is in the city centre and near the beach. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Loewenplatz. Scuba diving, sailing and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
View map
Popular Location

What's nearby

  • KKL Lucerne - 8 min walk
  • Jesuit Church - 9 min walk
  • Chapel Bridge - 10 min walk
  • Lucerne Town Hall - 11 min walk
  • Grand Casino Lucerne - 19 min walk

Getting around

  • Lucerne Station - 7 min walk
  • AirportZurich (ZRH) - 56 min drive

Restaurants

  • Bolero Restaurante — 1 min walk
  • Parterre - 3 min walk
  • Bam Bou - 3 min walk
  • Korea Town - 3 min walk
  • Bellini - 4 min walk

About this property

Cascada Boutique Hotel

4-star hotel, walk to Chapel Bridge
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/café, self parking and coffee/tea in a common area are on-site. All 66 soundproofed rooms feature free WiFi and room service. Free minibar items, pillow menu and free newspapers are among the other amenities available to guests.
Cascada Boutique Hotel offers 66 forms of air-conditioned accommodation with free minibar items and a safe. Each accommodation is individually decorated. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CHF 22.00 per night
  • Electric car charging station
  • Limited parking spaces

Food and drink

  • Free buffet breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Fitness centre
  • Free bike hire
  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Computer station

Outdoors

  • Terrace

More

  • Renovated entire property – September 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Free bottled water
  • Free minibar
  • Mini fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per night
Dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at Cascada Boutique Hotel and receive a full refund?
Yes, Cascada Boutique Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Cascada Boutique Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Cascada Boutique Hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.
How much is parking at Cascada Boutique Hotel?
Self-parking is available for CHF 22.00 per night. Limited spots are available.
What time is check-in at Cascada Boutique Hotel?
Check-in is from 3 PM to 5:30 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Cascada Boutique Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Cascada Boutique Hotel located?
Located in the heart of Lucerne, this hotel is within a 10-minute walk of KKL Lucerne and Chapel Bridge. Lucerne Town Hall and Loewenplatz are also within 1 mi (2 km). Lucerne Station is 7 minutes by foot and Werftestrasse Luzern Station is 9 minutes.
4.4
Excellent
5 - Excellent
303
4 - Good
192
3 - Okay
41
2 - Poor
12
1 - Terrible
1

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the most helpful staff. Nothing is too much. Hearty breakfast and beautiful rooms. So many great facilities!
Stayed 2 nights in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Stay was very comfortable, staff was helpful and the breakfast buffet was very good!
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Service, friendliness, comfort, food was excellent. Could not fault a thing.
Stayed 1 night in Feb 2020

2/5 Poor

Happy face iconLiked: Cleanliness
Nice reviews , but in reality poor service
Based on the reviews, I thought this would be an excellent hotel. It is close to the train station (which is convenient) however , all you can hear is the noise of Train on tracks due to its proximity to the Luzern train station. Checkin was nice, very nice reception. The room was in good condition although it was very hot and often has to open balcony door to get breeze. Anyways once we settled in around 3-4pm, construction noise from above and below hotel began and lasted for a while. The hotel did send a bottle of wine due to inconvenience. However , the next day construction noise within the hotel started at 6am!! Also, there was aweful smell of fumes from construction. One night we tried the restaurant within the hotel BOLERO, we both got beef filet and. Sangria. My partner did not like the sangria and returned to waiter he and another colleague where talking about us amongst there selves RIGHT on the side of us. Then at end they asked how Meal was and the beef filet was tough and bland. They sent our chef who was very rude and said we sell a lot of beef filet we just said there was no flavor l. Not to mention the cost of the meals was more than that of most restaurants in Switzerland. We were so offended by the service we stayed at another hotel for the night. Also , you should know they still use keys for rooms which is hard to store as it is bulky. Overall, the reviews are misleading it is not the best hotel and really in a noisy location.
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. The breakfast buffet and restaurant was excellent. The hotel was walking distance to the main part of Lucerne and very close to public transportation. I recommend this hotel!
Stayed 5 nights in Jan 2020

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