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Balcony
Balcony
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationLucerne Town Hall1 min walk
    Popular LocationChapel Bridge3 min walk
    Popular LocationJesuit Church4 min walk
    AirportZurich (ZRH)54 min drive
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  • Double or Twin Room, River View

    4.7/5 guest room rating

    Room amenities

    • 20 sq m
    • River view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room, River View
  • Suite, Hot Tub, River View (with Balcony)

    4.2/5 guest room rating

    Room amenities

    • 50 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, Hot Tub, River View (with Balcony)
  • Double Room, City View (Queenroom)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDouble Room, City View (Queenroom)
  • Triple Room, River View

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsTriple Room, River View
  • Junior Suite, Balcony, River View

    4.6/5 guest room rating

    Room amenities

    • 31 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, Balcony, River View
  • Double Room Single Use, City View

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 1
    • 1 Queen Bed
    More detailsDouble Room Single Use, City View
  • Double Room Single Use, River View

    5/5 guest room rating

    Room amenities

    • River view
    • Sleeps 1
    • 1 Queen Bed
    More detailsDouble Room Single Use, River View
  • Triple Room, City View

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsTriple Room, City View
  • Junior Suite with Sofa Bed

    Room amenities

    • 31 sq m
    • River view
    • Sleeps 4
    • 1 Single Bed
    More detailsJunior Suite with Sofa Bed
  • Double or Twin Room, City View

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room, City View
  • Romantic Suite, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsRomantic Suite, 1 King Bed, River View

About this area

Lucerne

Located in Lucerne, Hotel Des Balances is in the city centre and on the waterfront. KKL Lucerne and Swiss Transportation Museum are cultural highlights, while Chapel Bridge is a notable landmark. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Saint Peters Church - 3 min walk
  • Chapel Bridge - 3 min walk
  • Jesuit Church - 4 min walk
  • Musegg Wall - 7 min walk

Getting around

  • Lucerne Station - 7 min walk
  • AirportZurich (ZRH) - 54 min drive

Restaurants

  • Restaurant Balances — 1 min walk
  • Balances Lounge — 1 min walk
  • Jazzkantine - 3 min walk
  • Mr. Pickwick's Pub - 3 min walk
  • Wirtshaus Taube - 3 min walk

About this property

Hotel Des Balances

4-star luxury hotel, walk to Chapel Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 56 rooms offer free WiFi, iPod docks and TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and coffee/tea makers.
Hotel Des Balances offers 56 forms of air-conditioned accommodation with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CHF 33 per night
  • Valet parking: CHF 33 per day
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CHF 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1970 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • iPod dock
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per day
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self-parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at Hotel Des Balances and receive a full refund?
Yes, Hotel Des Balances offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Des Balances cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Des Balances pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.
How much is parking at Hotel Des Balances?
Self-parking is available for CHF 33 per night. Valet parking is available for CHF 33 per day.
What time is check-in at Hotel Des Balances?
Check-in is from 2:00 PM to midnight.
What time is check-out at Hotel Des Balances?
Checkout is at noon.
Does Hotel Des Balances provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Des Balances located?
Located in the heart of Lucerne, this luxury hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 7 minutes by foot and Werftestrasse Luzern Station is 14 minutes.
4.6
Wonderful
5 - Excellent
315
4 - Good
97
3 - Okay
13
2 - Poor
4
1 - Terrible
6

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the river and the Old City. Clean, friendly staff, great food
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
Perfect location and amenities... Rooms meh
Location location location. Great amenities, friendly service at the bar. Rooms a whole other story, on the small side, you can hear your neighbors, a/c didn’t really work well for any in the group. That said location is superb to visit Lucerne and even if you don’t stay, sip some rose in the terrace!
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Excellent location with beautiful view on the city center. Great shopping and restaurants around within walking distance. Staff is very friendly and helpful
Stayed 1 night in Jun 2020

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