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"Very accommodating staff especially the shuttle driver and lobby staff. But the hotel is so stupid that they don’t accept cash. Making it hard for tourist who don’t have credit card. "

"Restaurant was not up to Hyatt’s usual quality."

"Good location to get around attractions of LA via public transportation."

" The room was perfect. Loved the view. I hope to stay again, and next time request not so close to the squeaky-sounding elevators. I paid an extra fee for a room with a view of the Hollywood sign. City view would have been the best choice to stick with. That was amazing; extra $ for sign view not worth it. You had to stand with your face against the window to make it out. "

"Very quiet hotel with great service and onsite dining options. "

"I love this property because the rooms are very new and updated. I often run into long lines at check in and that is my only complaint."

"Good very good"

"Great staff"

"The hotel lobby was beautiful, and the bar and food were great. Overall, the stay was enjoyable with the exception of the beds and pillows. The bed was extremely firm, and the pillows were very thin, which made it difficult to sleep comfortably. I tossed and turned throughout the night and woke up with some back soreness. Unfortunately, the sleeping accommodations were not comfortable."