Exterior
Check availability

Reviews of King's Cross Hotel

2 out of 5
King's Cross Hotel
60 Argyle Street, London, England

Reviews

6.6
Rating 10 - Excellent. 59 out of 330 reviews" "
Rating 8 - Good. 102 out of 330 reviews" "
Rating 6 - Okay. 84 out of 330 reviews" "
Rating 4 - Poor. 48 out of 330 reviews" "
Rating 2 - Terrible. 37 out of 330 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little worried after seeing some reviews but the hotel was really nice, it's a little dated but nothing major, room was nice and clean, warm and the hotel was quiet. My room was on the top floor. Bathroom was nice as well. Overall no complaints, very friendly staff also.
Stayed 2 nights in Apr 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service
Very basic but clean. Perfect place if your just looking for somewhere to get your head down.
Stayed 1 night in Apr 2024

6/10 Okay

Graham

Liked: Cleanliness
Disliked: Amenities
I booked this as it was cheap and I needed an overnight stay near Kings Cross. I knew there was no elevator so that wasn't an issue and in any event had no luggage. However, the room and associated bathroom were very small; that it itself wasn't a problem, but the sink was very small and there was nowhere to put one's toilet bag. The bed was hard and so was the pillow. Plus I was subjected to the inane chatter of an oriental party in the adjacent room. However, at least they desisted at a reasonable hour. Had they been English speaking I may well have enjoyed their jokes. In the morning I sat on the bed and bent down to put my shoes on and hit my head on the shelf, causing a bump on my forehead- such is the size of the room! So my advise if you need a lift- don't book! If you want a comfortable bed- don't book, if you want a quiet nights sleep- don't book! The convenience to the major stations such as St Pancras, Kings Cross and to a lesser extent, Euston was the prime motive for me booking.
Stayed 1 night in Mar 2024

4/10 Poor

Brenda

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is the only plus factor. The room is small uncomfortable and far too noisy
Stayed 3 nights in Feb 2024

10/10 Excellent

Jose

Stayed 4 nights in Jan 2024

4/10 Poor

Molly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Garry

Shower stopped working. Poor condition of room. Bed seemed to be sloping!!. Tired hotel. Good location but that's about it.
Stayed 1 night in Nov 2023

2/10 Terrible

Marviez

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Bilal

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Ellena

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend
Walls were paper thin. Sheets were dirty. Doorbell was going through the night. Conversations were loud on reception at 4 am. Very disappointed and didn’t feel safe there.
Stayed 1 night in Nov 2023

6/10 Okay

John

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The room was really small. had to ask for towels. tv small and controller broke. would not stay there again.
Stayed 1 night in Oct 2023

2/10 Terrible

Emmagrace

Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Needs a clean
Room we stayed in needed a good deep clean, under the beds were thick dust. Walls had marks all over them and holes in the bathroom door. We were only sleeping here for one night though. Would not stay again unfortunately.
Stayed 1 night in Oct 2023

2/10 Terrible

Trevor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most basic and small room ever with the double bed pushed up against the side wall and the walls had mould on it. It also had a dangerous back door that opened up to steep steps without rails or lights that led down to a concrete slab and that door didn't lock. The shower was that small that we couldn't close the screen door. Do not book this hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

a

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Will

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Lkhagva

Stayed 1 night in Sep 2023

4/10 Poor

Barry

Stayed 1 night in Oct 2023

6/10 Okay

barbara

Stayed 1 night in Sep 2023

8/10 Good

Charlie

Business traveller
Liked: Amenities
Nice quiet top floor room clean tidy only issue was the broken shower door but even that wasn’t a biggy
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The room was basically clean, marks on walls and the kettle was a bit dusty. The gentleman on reception helped me upstairs with my case. Noon checkout would be good. Storage space good and lots of sockets.
Stayed 1 night in Sep 2023

4/10 Poor

Amber-Lynn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service
The hotel is basic and could do with updating but perfectly adequate for my needs. The location is excellent for Kings Cross and Euston stations.
Stayed 1 night in Aug 2023

2/10 Terrible

Paul

Stayed 3 nights in Aug 2023

8/10 Good

Bharadhwaj

Stayed 1 night in Aug 2023

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really, the only thing that this property had going for it was the location (near the train station as we had an early morning train). The room was cramped and run down. The toilet seat was precarious. There was constant bright light and noise outside our window all night long. And, the price was higher than any other lodging we stayed at in the UK (all of which were nicer). We will not be repeat customers.
Stayed 1 night in Jul 2023

6/10 Okay

Arif

Liked: Staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Isha

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t ever go there it’s better to spend some more and live somewhere else
Stayed 1 night in Jul 2023

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthiest hotel.i have ever seen
Stayed 2 nights in Jul 2023

2/10 Terrible

Sean

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
One word. ANTS.
Stayed 1 night in Jul 2023

10/10 Excellent

KIT YEE

Stayed 1 night in Jul 2023

8/10 Good

Pamela

Stayed 1 night in Jun 2023

4/10 Poor

Mitchell

Travelled with family
Disliked: Cleanliness, property conditions & facilities
If I knew how bad this place was before I booked it I would never have considered it as a option. The only attraction was location. When revisiting my options in the area for only a few dollars for there where so many better hotels. Probably one of the worst hotels I have stayed in all my years of travel. When we asked to change rooms, we we told there was no options. This was a lie as we showed them the Expedia site. They reluctantly change our room eventually after much drama.
Stayed 4 nights in Jun 2023

2/10 Terrible

Maryna

Disliked: Property conditions & facilities
We stayed here just for one night and arrived late at night. If we will be alone and not with tired kids we would leave right away. The room was underground, extremely small and felt unsafe so we actually blocked the door with suitcases. The four of us weren’t able to stand in the room with our two carry on suitcases due to lack of space. I cannot imagine how it supposed to fit four adults with bags.
Stayed 1 night in Jun 2023

10/10 Excellent

Buddharaj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for short stay nearby station
Stayed 1 night in Jun 2023

10/10 Excellent

nigel

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I have stayed at in London
This place is awful. No idea how the rating is a high as it is. My room was a converted section of the rear entrance. The window was an old PVC door with holes in it. The walls and ceiling had damp yet the room was baking as there was no AC.
Stayed 1 night in Jun 2023

10/10 Excellent

Wolf-Gerrit

Stayed 1 night in Jun 2023

2/10 Terrible

Nigel

Travelled with family
Disliked: Property conditions & facilities
Stains on the towels.ask for a private bathroom not got.not shower gel.this place was a mess.
Stayed 3 nights in Jun 2023

10/10 Excellent

gregory

Stayed 1 night in May 2023

4/10 Poor

James

Liked: Cleanliness, room comfort
Disliked: Staff & service
No water.
Towels were rendered pointless as the taps and shower didnt work. (Room 15) £130 for a room without working facilities is a bit steep, denied any refund too.
Stayed 1 night in May 2023

10/10 Excellent

Steven

Stayed 3 nights in Apr 2023

10/10 Excellent

Brady

Stayed 1 night in Apr 2023

2/10 Terrible

Richard

Business traveller
Disliked: Property conditions & facilities, room comfort
Disturbed sleep
Recent stay was very disappointing - i was in a basement room, which it seems was next to the boiler equipment. Due to the cold weather this was working hard and was noisy enough to stop me sleeping properly. Also the basement area had a damp feel and a musty smell to it. Was glad to get home for a good nights sleep.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lisa

Stayed 1 night in Feb 2023

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Nick

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I do not often write reviews for hotels, but I feel that I need to write one for this hotel to help others avoid staying here. My wife and I arrived after the check-in time to be greeted with a locked door and a 20 minute wait outside. We were eventually let in and helped by a receptionist that questioned why we booked the room that we did and not a different type of room. We finally get situated in the room, just to find that one of the towels had an unsightly brown stain coating a portion of it. There were ants constantly walking around the floor and even the beds. The walls are so thin that we were woken up very early to house keeping slamming adjacent doors. We assumed that the noisy morning was a one time thing and we simply shrugged it off. The next morning at 3am, we again were woken up to a group of people screaming and again slamming doors. It seemed that the receptionist was simply chatting with them and not telling them to keep quiet. At 9am, the same group was in the hallway and again having a chat with the receptionist. They were even louder than earlier and the doors kept on slamming. My wife and I could not get out of there quick enough. Truly feel that we should receive a refund for this awful experience. So sad to ruin our trip

10/10 Excellent

Helena

Stayed 1 night in Jan 2023

8/10 Good

Gabriel Ionel

Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean room for one with small en suite. Good value
Stayed 1 night in Jan 2023