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ibis London Excel Docklands

3.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for ibis London Excel Docklands

Enjoy a drink at the bar, surrounded by unique decor and a view of the outside.
Welcome to ibis, where a sleek glass facade and lush greenery greet you at the entrance.
Work and unwind in a modern, work-friendly space with a variety of seating options and a view of the city.
Welcome to our reception area, where friendly staff are always ready to assist you.
Relax in a clean and minimalist space with two comfortable beds and a dedicated workspace.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
The current price is AU$148
includes taxes & fees
12 Aug - 13 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed (SweetRoom)

In-room safe, desk, laptop workspace, blackout curtains

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(67 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • O2 Arena - 4 min drive - 2.0 km
  • Tower of London - 12 min drive - 7.5 km
  • Tower Bridge - 13 min drive - 7.8 km
  • London Bridge - 15 min drive - 8.8 km

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London (LCY-London City) - 11 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co - ‬3 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪Nakhon Thai - ‬7 min walk

About this property

ibis London Excel Docklands

Eco-certified hotel near O2 Arena
Located close to Tower Bridge and Tower of London, ibis London Excel Docklands provides dry cleaning/laundry services, a bar and a business centre. The on-site international cuisine restaurant, FOGGS, serves dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a lift
  • A front desk safe, a 24-hour front desk and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All 278 rooms feature comforts such as laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 10.45 for adults and from GBP 5.00 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Is ibis London Excel Docklands pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis London Excel Docklands?

As of 16 July 2025, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on 12 Aug 2025 start from AU$148.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis London Excel Docklands?

Self-parking is available for GBP 25 per day.

What time is check-in at ibis London Excel Docklands?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at ibis London Excel Docklands?

Checkout is at noon.

Where is ibis London Excel Docklands located?

Located in Docklands, this eco-certified hotel is 2 mi (3.1 km) from O2 Arena, and within 6 mi (10 km) of Tower of London and Tower Bridge. London Bridge and The British Museum are also within 9 mi (15 km). Royal Victoria DLR Station is 5 minutes by foot and Custom House Station is 7 minutes.

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ibis London Excel Docklands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the event we were participating in!
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Great location
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, breakfast was lovely
Stayed 1 night in Apr 2025

6/10 Okay

Anina Dam

Liked: Cleanliness
Perfect for a visit at Excel.
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Check in was a bit slow, a self check in option like at Premier Inn would be great. Otherwise clean modern hotel very close to the Excel and transport links.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hotel in fantastic location. We travelled with our dog and were welcome in all areas of the hotel, a refreshing change which made our stay super relaxing. Staff very thoughtful, nice bar area and gluten-free food options also a big bonus. Room was well appointed and quiet. Very happy we chose this hotel, excellent value for money and only a short tube ride from central London.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
If you're going to an event at the Excel center this is the perfect location. There is plenty of food and a coffee shop all in walking distance. The hotel also has a bar and restaurant. The bed was a little hard, but room was bigger than expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities
The staff are excellent
Stayed 2 nights in May 2025

10/10 Excellent

Kerry-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for price and convenience to the O2. Perfect for our needs
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great hotel, great value for the price and had a beautiful view of the dock. There were robes in the room and nice bottled water, have to mention how super clean it was- this hotel really did all the little things right to make it a lovely stay. I wasn’t expecting the level of greatness we got as it was a budget hotel but ticked all the boxes!!
View
Stayed 1 night in Jun 2025

10/10 Excellent

Daphne

Liked: Cleanliness, amenities, property conditions & facilities
The staff member is the restaurant was a credit to your hotel. His personality and friendliness was outstanding.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Excellent location and amazing view of the docks
Stayed 1 night in Apr 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice and clean staff very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the staff were really friendly and approachable oh and there were some chocolate cookies were waiting for me when I checked in.
Stayed 3 nights in May 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location for a visit to the O2, lots around the hotel and the staff were very friendly. It was a shame the air con wasn’t working in the room though, as it got pretty toasty in there.
Stayed 1 night in May 2025

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities

Location - perfect

Great location, great staff. Just bed a little on the hard side.
Stayed 3 nights in Mar 2025

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome.
Stayed 1 night in Apr 2025

10/10 Excellent

Jincy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Nov 2024

10/10 Excellent

i claudiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be staying here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Ch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to Excel

Delightful hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars to Stan 👍thanks to him We got a lovely bedroom with a sea view... Nothing was too much trouble. Really enjoyed our stay hopefully we'll be back soon
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As nice as ever

We have often stayed here for a London weekend break - a reasonably priced, simple, no frills hotel less than 20 mins from the West End (on the Elizabeth Line).
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and cheap business hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if your going to the Excel
Stayed 1 night in Dec 2024

6/10 Okay

Pratibha

Disliked: Cleanliness
Carpet in the room was worn out it has stains. No flannels provided with towels
Stayed 1 night in Jun 2025