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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Guest reviews

3.5/5 Good
999 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Business Services
Parking Available
Laundry
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMarble Arch1 min walk
Popular LocationHyde Park2 min walk
Popular LocationHarrods4 min drive
AirportLondon (LHR-Heathrow)41 min drive

Choose dates to view prices

  • Standard Twin Room

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsStandard Twin Room
  • Standard Double Room

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsStandard Double Room
  • Deluxe Room, 1 King Bed

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Standard Single Room

    Room amenities

    • 13 sq m
    • Sleeps 1
    More detailsStandard Single Room
  • Apartment, 1 Bedroom

    Room amenities

    • Sleeps 4
    More detailsApartment, 1 Bedroom

About this area

London

In the city centre, Great Cumberland Place is in London's London City Centre neighbourhood, a walkable area with great shopping. London Palladium Theatre and Madame Tussaud's Wax Museum are cultural highlights, and travellers looking to shop may want to visit Oxford Street and Park Lane. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium. Our guests appreciate the hotel's convenience for public transport: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 8 minutes by foot.

Map
Popular Location

What's nearby

  • Marble Arch - 1 min walk
  • Hyde Park - 2 min walk
  • Harrods - 4 min drive
  • Buckingham Palace - 6 min drive
  • Piccadilly Circus - 8 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • London Paddington Station - 17 min walk
  • London (LHR-Heathrow) - 41 min drive

Restaurants

  • Pret a Manger - 1 min walk
  • Spaghetti House - 1 min walk
  • La Porte des Indes - 2 min walk
  • Daisy Green - 3 min walk
  • Pakhtoon - 3 min walk

About this property

Great Cumberland Place

Luxury London hotel in London City Centre, walk to Oxford Street
Self parking, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and express check-in are on-site. All 119 rooms offer free WiFi, coffee makers and TVs with digital channels. Other amenities available to guests include hairdryers, laptop-compatible safes and showers.
Great Cumberland Place offers 119 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 50 per day
  • Parking nearby: GBP 45 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in between 3 PM and 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: GBP 115 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: GBP 50 per day
  • Nearby parking fee: GBP 45 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 100 (subject to availability)
  • Rollaway bed fee: GBP 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland London, England
The Cumberland Hotel London

Frequently asked questions

Can I cancel my reservation for free at Great Cumberland Place and receive a full refund?
Yes, Great Cumberland Place offers free cancellation on select room rates, because flexibility matters! Please refer to Great Cumberland Place cancellation policy on our site for more details about any exclusions or requirements.
Is Great Cumberland Place pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for GBP 50 per day.
What time is check-in at Great Cumberland Place?
Check-in is from 3 PM to 2:00 AM. Early check-in is available for a fee of GBP 50 (subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for GBP 100 (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 115 per vehicle, one-way, applies.
Where is this property located?
Located in London City Centre, this luxury hotel is steps away from Marble Arch, Oxford Street and Hyde Park. Park Lane and Baker Street are also within 5 minutes. Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 8 minutes.

Guest reviews

Overall score and ratings for Great Cumberland Place

3.5
5 - Excellent
220
4 - Good
363
3 - Okay
212
2 - Mediocre
119
1 - Poor
85
3.8
Cleanliness
3.6
Service and Staff
3.2
Amenities
3.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, property conditions & facilities

As a resident unable to buy a drink from the bar, was advised room service only which is not helpful when you have guests with you, if I was to order have to go back to the room to request and then go back to the bar to entertain my guests.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was fun, modern and we loved the music. Staff was really wonderful and we really loved the remake of the old Cumberland to the Hard Rock Hotel !!

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only complaint was hot water was luke warm in the morning

Stayed 1 night in Jan 2020