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Reviews of European Hotel

2.5 out of 5
European Hotel
11-15 Argyle Square, London, England

Reviews

6.4
Rating 10 - Excellent. 65 out of 523 reviews" "
Rating 8 - Good. 163 out of 523 reviews" "
Rating 6 - Okay. 140 out of 523 reviews" "
Rating 4 - Poor. 89 out of 523 reviews" "
Rating 2 - Terrible. 66 out of 523 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Annamaria

Liked: Cleanliness, staff & service
A., the receptionist, provided me with the protection of his gaze while I reached safety at Kings Cross. The place is what you get under a certain amount. Both receptionists were lovely. Would book again.
Stayed 1 night in Dec 2023

6/10 Okay

Pu

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

K

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, room comfort
Had to stop in London for a train strike. Basic hotel but clean and comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location about a block from King's Cross/St. Pancras stations. It was perfect for the nights before and after early/late trains. Very small rooms, but have everything you need, and very clean.
Stayed 1 night in Nov 2023

8/10 Good

Warren

Business traveller
Liked: Staff & service, amenities
N/A
Stayed 1 night in Nov 2023

10/10 Excellent

Cheung

Stayed 3 nights in Nov 2023

2/10 Terrible

Abenezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

4/10 Poor

Reynaldo

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
front desk little bit rude
Stayed 3 nights in Nov 2023

4/10 Poor

Diksha

Stayed 3 nights in Oct 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Overall it was good. The room was smaller than expected. But it was comfortable. Just the TV never worked. I would come back.
Stayed 2 nights in Nov 2023

8/10 Good

Vinyl

Stayed 1 night in Nov 2023

2/10 Terrible

PHIL

Business traveller
Disliked: Staff & service
Les/Toni
very noisy, with drunks etc shouting outside
Stayed 1 night in Nov 2023

6/10 Okay

Kris

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay.
The room was small but clean and comfortable. The reception staff were very friendly. And the hotel is a stone's throw from Kings Cross station.
Stayed 1 night in Nov 2023

6/10 Okay

Thanaphon

Disliked: Staff & service, amenities, property conditions & facilities
The internet doesn't work, especially if your room is far from the lobby or at the end of the corridor. Their solution is telling me to use the internet at the hotel nearby. I don't mind if the room is small or does not have all the amenities in the room (shampoo, etc), but you live in 2023, you really need the internet.
Stayed 2 nights in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect title for this sweet little hotel
This hotel reminds of the older *pension* style places in Eastern European and Scandinavian countries. This is a positive thing for me; no, they are not big rooms. But all the comforts are there. My room was small but the bed was really comfortable, the shower had great water pressure and plenty of hot water. Wifi was a 9 out of 10, but that is higher than other places I have stayed; there wasn't really a time I couldn't get online and find info I needed. I would definitely recommend the place and happy to have found it.
Stayed 4 nights in Oct 2023

8/10 Good

Maria

Stayed 2 nights in Oct 2023

10/10 Excellent

Shaun

Stayed 1 night in Oct 2023

10/10 Excellent

Laurelena

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great except. we had a two twin bedroom and there was only space for one luggage. thats my only complaint as i had no where to sit it except for the bed.great location. super clean. the receptionist were so nice and welcoming, they stuck out to me on their friendliness.
Stayed 1 night in Oct 2023

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, property conditions & facilities
Sate of the property
Stayed 1 night in Oct 2023

10/10 Excellent

dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lovely staff, clean rooms and great value for money.
Stayed 1 night in Oct 2023

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was extremely difficult to get to our room. Steep stairs to carry our heavy suitcases down, maize like hallways. We would never have made our way out in a fire. T.v. didn't work.
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
No clean towels, locked outside, STOLE my perfume
This was really disappointing. The hotel didn't provide clean towels every day, they locked us outside the hotel around 9 pm for half an hour because the staff were on a 5 min break - I called in and they hang up on me. Worse of all, they went through my suitcase and stole a brand new Dolce & Gabbana perfume flask.
Stayed 5 nights in Oct 2023

6/10 Okay

Richard

Business traveller
Great location & basic but passable quality rooms.
Excellent location to St Pancras station. If you’re looking for a hotel for 1 night at a reduced cost this is for you. Its passable in terms of rooms and the room I had was quiet away from road.
Stayed 1 night in Oct 2023

8/10 Good

Cheyenne

Liked: Cleanliness
Stayed 2 nights in Oct 2023

6/10 Okay

Lidia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it’s what I was expecting. The worst was being on the last floor with no lift and I had lots of luggage. Mattress is uncomfortable and the cleanliness is not the best for sure but it’s ok for the price.
Stayed 1 night in Oct 2023

4/10 Poor

Daniela

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff, room isn't great
Staff is super friendly and helpful. I stayed in a single room with bathroom. The room is half the size of an average room (or smaller), full of unnecessary furniture. There was a mini fridge that had a puddle of water? The shower and bathroom are just closets. However, staff was really friendly.
Stayed 1 night in Sep 2023

4/10 Poor

Julian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old fashioned hotel in need of a refurb. Handy for st pancras, glad only staying for.one night.
Stayed 1 night in Jul 2023

6/10 Okay

Elif

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to transport and great for walking to Central London
Stayed 3 nights in Sep 2023

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good, close to the station
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room they sent us to was under construction. The second room in the basement was full of mold. The bathroom in the third room had mold. With no elevators it was a journey going to the 3floor up stairs with your suitcases. Room and Linen was clean Not recommended
Stayed 1 night in Sep 2023

4/10 Poor

Gail

Stayed 2 nights in Sep 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one problem the people in the next room up talking loud till after one a clock in the morning l could not go to sleep until it stopped
Stayed 3 nights in Sep 2023

6/10 Okay

julie

Travelled with group
Liked: Amenities
situated really well, great for the train stations.
Stayed 1 night in Sep 2023

8/10 Good

Veroska

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

6/10 Okay

Gwendolen

Travelled with partner
Disliked: Amenities
So handy for getting about You get what you pay for Would definitely stay in the same street but another house
Stayed 2 nights in Sep 2023

6/10 Okay

Richard

Room was very small and basic but o.k. for a one night stay. wifi worked o.k. Bathroom wasn't great (very small / low sink). Quick in and out...
Stayed 1 night in Aug 2023

10/10 Excellent

Janet B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very pleasant stay, when I work in London I stay here if available
Stayed 1 night in Aug 2023

10/10 Excellent

Mrs Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location .The hostess was amazing & made sure our check in went smoothly , (as we were arriving on the last train late at night :-) Our room was as advertised , clean and tidy .
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again!
The experience was very bad. The exhaust fan in the bathroom needed to be replaced. The shower drain had to be drained because the water was gathering in the stall. The service was mediocre.
Stayed 2 nights in Aug 2023

6/10 Okay

Kerrie

Stayed 1 night in Aug 2023

8/10 Good

OBINNA

Stayed 1 night in Aug 2023

2/10 Terrible

Olivia

Stayed 3 nights in Aug 2023

2/10 Terrible

Yvonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor and unreasonable management, the shower had no pan and water runs all over. A broken, non locking window. A wet, musty, smelly basement room, and two moldy pizzas found under the bed. Need allergy medication for the mold and management t just says, “too bad”. We need to dispute payment with the credit card company. Do not use.

8/10 Good

Simon

Stayed 1 night in Aug 2023

10/10 Excellent

Omar

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Jared

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was very convenient to where we needed to be. Shower grouting was black with mould. Room was very loud from upstairs. It sounded like being in a drum. Wifi access was extremely poor and very spotty
Stayed 4 nights in Jul 2023

8/10 Good

jialin

Stayed 1 night in Jul 2023