Interior

Reviews of B+B Belgravia

4 out of 5
B+B Belgravia
64-66 Ebury Street, London, England

Reviews

8.0

Very good

Rating 10 - Excellent. 301 out of 1001 reviews" "
Rating 8 - Good. 433 out of 1001 reviews" "
Rating 6 - Okay. 191 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Trevor, Dripping Springs

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I recently stayed at this hotel, and while the location was excellent and convenient, my experience was marred by the room's condition. Unfortunately, the room had a significant issue with bugs. Despite the hotel staff responding promptly and being exceptionally courteous and helpful, the bugs returned shortly after the initial treatment. This recurring problem greatly affected my overall stay. While the staff's performance was outstanding and the hotel’s amenities were fair, the persistent issue with bugs was a major downside. Due to this, I cannot give the hotel a high rating and would likely choose another place to stay if given the chance to re-book. The bug problem overshadowed the positive aspects of my stay, which is unfortunate given the hotel's otherwise good qualities.
Stayed 3 nights in May 2024

6/10 Okay

Kristen

Liked: Cleanliness
Disliked: Property conditions & facilities
The area is excellent- very central and safe. The property itself was charming and the staff were friendly, however I was very disappointed with the room itself. I had a top floor room which was VERY hot. The staff gave me a fan after I requested it- these top rooms should have fans in them. The bed was extremely uncomfortable. Overall my stay was not pleasant, but would book in the area again.
Stayed 2 nights in May 2024
Response from Arnold DM on 16 May 2024
Dear Kristen Thank you for reviewing your stay. We are glad you noticed both the charm of our street and the charm of our property thank you. Please you know you could have requested prior to arrival what floor you would have liked to be on. We would have actioned this and let you know if we couldn't. Our beds are great and we are sorry that you found them uncomfortable. We hope the kindness of our staff would be a deciding factor when you visit london again we hope you will stay with us again. please come again give us the opportunity to host you even better.

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service
Excellent location for Buckingham Palace and Victoria Station. Nice area with cafes etc off the Main Street. Only downside were wobbly tired stools to sit on, lack of toiletries and it was very hot although a portable fan was provided. The staff on reception were friendly and helpful.
Stayed 1 night in May 2024
Response from Mohamad on 11 May 2024
Thanks for sharing your experience. I hope you enjoy your stay. Hope to see you back again.

6/10 Okay

Birgit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Arnold DM on 3 May 2024
Dear Birgit thank you for your review of your stay. Though we want all our guest to give us a perfect score we would rather they give a review even if it is a negative one. Hence we thank you that you have decided to leave a review of your stay. Please if you can tell us a bit more do not hesitate to contact us directly once again thank you for staying with us.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arnold was no less than amazing, his hospitality was second to known. Arnold made my stay very pleasurable.
Stayed 1 night in Apr 2024
Response from DM on 3 May 2024
Thank Gregory for these nice words about arnold. Usually he is more inconspicuous. thank for staying hope you come again soon and we hope you will find arnold here.

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities near to Palace war rooms James Park
Stayed 1 night in Apr 2024
Response from Arnold on 20 Apr 2024
Thank you very much for your review we really appreciate you taking the time to comment about our facilities. Thank you and we hope we will see you again soon.

8/10 Good

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Arnold on 20 Apr 2024
thank you for reviewing your stay. We hope you truly enjoyed it and that you will be thinking of returning again soon.

6/10 Okay

John

Stayed 1 night in Feb 2024
Response from Arnold DM on 7 Mar 2024
thank for your review we would have liked to know why you felt we only deserved a 6. You see B&B Belgravia craves for perfect 10. we hope when you return you will liaise with us so as to get a better stay.

8/10 Good

Verified traveller

Travelled with group
Disliked: Cleanliness
Could do better
Having booked 2 Studio rooms I was disapointed to be told we had 1 double and 1 studio in separate buildings. What made matters worse was they are painting and my companion is allergic to the paint fumes. However we were both tired and just went to bed and made the best of things. This could/should be an excellent hotel but they need to communicate with guests to set expectations. My studio room at the back had a lovely view.
Stayed 1 night in Feb 2024
Response from Arnold DM on 23 Feb 2024
Thank you very much for your review. Most importantly thank you for staying with us. Though you commend our hotel, we however gather that you didn't like the level of communication that we kept during you stay. This has been taken on board and we will strive to do better next time so that in did you can have a most excellent stay.

4/10 Poor

Stuart

Travelled with partner
The bathroom needed an overall,plumbing poor & neglected, lots of mould on the silicone & tiling. Breakfast inadequate just a snack in the mini fridge.All in all not that great sorry to say.
Stayed 1 night in Jan 2024
Response from Arnold DM on 23 Jan 2024
Dear Stuart we are truly sorry that your stay with us wasn't enough to get a perfect 10 review. at b&B belgravia we crave the perfect score from our guest. Their happiness is a foundation for ours too. Because as you give us these reviews the send more business our way. however your honest reviews are equally welcome as they inform our efforts and give us direction as to what we can do to improve the experience of our guest. Thank you very much we hope you would return and you see mark improvement. once again thank you for choosing B&B Belgravia.

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mohamad on 21 Jan 2024
Thanks and see you back again.

4/10 Poor

Tarek

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Arnold DM on 13 Jan 2024
Mr Tarek thank you for your review. we would have appreciated that you give us reason for this poor review so as to at least inform on areas where you would have wanted us to improve. this said we are glad you stayed with us and most importantly that you decided to review your stay. thank you and see you again soon at least because of the possitives of this stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Arnold DM on 13 Jan 2024
Thank you sans commentaire.

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Whilst affordable for the location the property is definitely 3 star with fire alarms set off by steam from bathroom, non functioning sockets, TV and a dangerously hot shower that could not be adjusted below scolding so couldnt be used.
Stayed 1 night in Jan 2024
Response from Arnold DM on 13 Jan 2024
Dear thanks for using B&B Belgravia for your most recent stay in London. Our staff are available to help our guest through out their stay. we are sorry that you found your stay disconcerting. We do out best for our guest like getting them umbrella if the want to go out under the rain. In the same way we would have helped you with the shower and with any other issues that you might have had if you had just brought them to our attention during your stay. we want the alarm to go off once there is any menace of fire. on that specific night you were informed that the alarm went off because a guest was drying his socks smoke detectors. We are very sorry that you have forgotten what set off the alarm. this said we would Like to say that we are thankful for your stay and even more so for your review. hope to see you again atleast for the location.

8/10 Good

Gail, The Villages

Stayed 3 nights in Dec 2023
Response from Arnold DM on 21 Jan 2024
Thanks very much for your review. it is reviews like this that help us make efforts to make our establishment a better place for our guest.

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely staff and bed and breakfast. Generous and diverse breakfast!
Stayed 1 night in Dec 2023
Response from Arnold on 5 Jan 2024
thank you for your review. our staff do their very best to give our guest the best stay possible and this helps spring out every day to enjoy the beauty of London. thanks for pointing that out.

8/10 Good

Wen

Stayed 1 night in Dec 2023
Response from Arnold DM on 21 Jan 2024
your review will help our guest know what they should expect when they come here and to us it will inform us on the areas we can congratulate ourselves and those on which we have room for improvement.

8/10 Good

Jonathan

Stayed 1 night in Dec 2023
Response from Arnold DM on 23 Feb 2024
dear Jonathan thanks for rating your stay. we are glad you took out time to leave a line. we hope you would return and when you do we would be glad you came again. thank you for staying with us we really appreciate your business.

10/10 Excellent

Annemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay
We thoroughly enjoy our stay at the B&B Belgravia. It’s a cozy B&B in a great central location, a nice quaint area, close to tourist attractions, bus lines and Victoria Station. They serve a delicious breakfast which we thoroughly enjoyed. The staff is super nice and accommodating. We had an issue with the water temperature in the shower and they were quick to troubleshoot and find a fix. We had a delightful stay and we’d stay there again.
Stayed 5 nights in Nov 2023
Response from Arnold DM on 10 Dec 2023
Dear Annemarie thank you for reviewing your stay with us. These reviews are of great help to us and to our prospective clients. To us, they help inform our managerial decisions and for our guest they inform their choices. therefore thank you for taking out time to review we hope you to see you again in london and when you come again B&B Belgravia will be here to host you.

8/10 Good

Neil

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Arnold DM on 10 Dec 2023
Thanks for taking out time to review your stay it will help our prospective guest when they will be pondering on a visit. thank for choosing B&B Belgravia we hope to see you again soon.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location 5min walk to Victoria Bus station and coach station. Lovely complimentary breakfast and teas and coffee available all day. We were four adults and stayed in the family room. Nice big room and would definitely stay again.
Stayed 2 nights in Nov 2023
Response from Arnold DM on 4 Dec 2023
Thanks for your perfect review. we are glad that you have chosen to review your stay and really appreciate that you chose us for your stay and we hope to see you again soon.

10/10 Excellent

adriano

Liked: Amenities
Amazing value for money given the central London address. Large room with mini kitchen and breakfast in room was included Would highly recommend as an alternative to an expensive hotel
Stayed 1 night in Nov 2023
Response from Arnold DM on 4 Dec 2023
that is what we do. we do our best to contribute to our guest amazing stay. thanks for reviewing us and for giving us this perfect score.

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property close to transport and in a nice area. Continental breakfast was adequate although drinks provided did reduce each day. Spacious rooms.
Stayed 3 nights in Nov 2023
Response from Arnold on 21 Nov 2023
Dear Kenneth Thanks for your review we are glad you took time to stay with us during your last stay in London. Most importantly we are glad that you have taken out time to review your stay. Reviews like yours inform our efforts and they help our guest know that we are the right place for them. Thank you again and when you come back next time we promise to keep the drinks coming.

2/10 Terrible

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t check in till later had to carry suitcase up the stairs. Couldn’t get anything to drink at night.
Stayed 1 night in Nov 2023
Response from Arnold DM on 7 Nov 2023
Dear Annette we are sorry that you couldn't check in before 3PM . we have informed you of this earlier because for health and safety reasons there is just a number of guest we can accomodate in a given time. We are sorry that when you came wwe could not check you in one of many reasons primarily because it wasn't check in time. However if you would like an early check in please contact us prior to arrival and we can share with you the best options at your disposal. You at b&b Belgravia we are absolutely bent on our guest receiving the best possible experience. Hence when you come next time we will make sure you enjoy your stay in the veins of the heart of London.

2/10 Terrible

David

Travelled with group
Terrible. 6 of us stayed there. No elevator and no help getting luggage to room. No hot water. Shower and sink stopped up and flooded. Supposed to get breakfast but not till 7:30. Left before 7:30. Stay away
Stayed 1 night in Nov 2023
Response from Arnold DM on 7 Nov 2023
We are a listed victorian building on a victorian street. Which means that most of the building and the street is protected and some of the things you would need might not be readily available. We helped you from what i remember to take your luggage to your room and we also help another one of your party with theirs. WQew do our best for our guest to have only themselves to take up the stairs and when we are informed earlier we also do our best to try and get them rooms on the lower floors. we are sorry that you left before our breakfast time of 7:30 which you we were informed of the previous night and you just needed to ask for a take away breakfast and it would have been prepared. please come again and we will help give you a better experience of our facility.

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Simple clean exactly as required
Stayed 2 nights in Oct 2023
Response from Arnold on 30 Oct 2023
Thank you dear guest we really appreciate your feedback.

6/10 Okay

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Lugging two heavy suitcases up 50 stairs was not fun. Duvet cover did not fully cover bed for two people and faucet leaked in bathroom. No take away option for early leavers for the breakfast.
Stayed 1 night in Oct 2023
Response from Arnold DM on 7 Nov 2023
Dear Mark we have an option for our guest to get a take away in the morning. However for this to possible they will have to ask the previous night so that this can be prepared for them. we are sorry you were on the third floor. Please If you would need something on the lower floors let us know so that we can try to accommodate that need next time. we are glad you choose b&b Belgravia hope to see again soon.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the walkable neighbourhood & access to shops and services. The accommodation was basic, but met our needs.
Stayed 3 nights in Sep 2023
Response from Arnold DM on 7 Nov 2023
Thank you for your review. we really appreciate the comments on our ability to meet needs. We hope to see you again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Arnold on 30 Oct 2023
Reviews of our hotel are very important. Your review of this stay is very appreciated. we hope you will come again and we can serve you once again.

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with a great location. We would book again but not to stay in the Studios as they are in a different building and breakfast wasn’t included.
Stayed 3 nights in Sep 2023
Response from Arnold DM on 10 Sept 2023
Dear Laurel, Thank you for your review. We look forward to your stay in our rooms. The studios have continental breakfast provided. we hope during your next stay you will be able to enjoy breakfast with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Aug 2023
Response from Arnold DM on 5 Sept 2023
Thank you for the perfect score review.

8/10 Good

Laurel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location which is close to attractions and subway, tube and buses. Safe and quiet neighborhood.
Stayed 1 night in Sep 2023
Response from Arnold on 2 Sept 2023
Thank Laurel for the great review we want all our guest to go home with sweet memories.

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Arnold DM on 19 Aug 2023
Dear Lisa you recently stayed with us and unfortunately you reviewed us and felt we only deserved a 4/10. we are sorry you felt that way and we will use your review to inform ourselves on areas we could improve. thank you for the honest review and we truly hope that you will visit again to see how we have effectively taken your remarks and applied them to better our endeavours.

8/10 Good

SCOTT

Stayed 2 nights in Jul 2023
Response from Arnold DM on 19 Aug 2023
Thanks for your review we hope when you will visit again we will do so well that you will have no reserve in giving us a 5/5. thanks for coming.

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay at this B&B! walking distance to all the big stops such as Buckingham palace and big ben. Mohamed was such a delight as he made sure we had everything we needed and even allowed us to keep our bags in the lobby while we went out and explored after check-out. bed was very comfortable and the breakfast in the room was just want I needed to get the day started. Highly recommend staying here!
Stayed 1 night in Jul 2023
Response from Arnold DM on 30 July 2023
thanks kristen for your review we cant wait to host you again

6/10 Okay

Paul

Liked: Staff & service
Too hot…a fan and light curtains just don’t cut it. Great location.
Stayed 1 night in Jul 2023
Response from Arnold DM on 30 July 2023
Sorry Paul it is for the season. Considering the age of the building and the location you will understand that we don't have the possibility of making the changes we might want.

4/10 Poor

Mirna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
WE HAVE A ROOM IN THE VERY TOP OF BULDING AND WAS INSANE HOT, NO SLEEP, THE MOST HORRIBLE DISCONFORT, I REATHER SLEEP IN THE STREET
Stayed 1 night in Jun 2023
Response from Arnold DM on 29 June 2023
we are truly sorry that you feel this way. we are a victorian hotel and hence our rooms are rather without air conditioning. However we exist and help our guest with accommodation in this prime location. By coming to us you are sure to be close to all the transport facilities and you are secured in the heart of london. we are glad about your stay and are very sorry that you didn't like it.

4/10 Poor

Dave

Stayed 2 nights in Jun 2023
Response from Arnold DM on 30 July 2023
Hey Dave sorry you felt we only deserve a 2/5 sorry about that we hope you will come again and that this time you will have a better experience.

8/10 Good

Paul

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel in need of many renovations, breakfast , staff and location made up for the room issues , so we stuck it out for the 3 days we were there. Would probably look elsewhere next time.
Stayed 3 nights in Jun 2023
Response from Arnold DM on 29 June 2023
thank you paul write us and check about the upgrades we have made.

10/10 Excellent

Derek

Stayed 1 night in May 2023
Response from Arnold DM on 29 June 2023
thank you

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast!
Stayed 1 night in Apr 2023

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep coming back to this property, always very welcoming and helpful staff.
Stayed 3 nights in Apr 2023

8/10 Good

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and small, Funny set up for the toilet and shower with a sliding frosted door. Nothing to worry about. Windows are old and let in lots of sound but this didnt bother me as I had in my earplugs. Comfortable twin beds but a bit on the narrow side! Lovely breakfast. Polite and friendly staff. Good value for location near to Victoria
Stayed 1 night in Mar 2023

10/10 Excellent

Karolinska

Travelled with partner
Liked: Cleanliness, staff & service
Staff, location and breakfast was great

8/10 Good

Grace

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

8/10 Good

Eacham, Zetland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
B=B Belgravia is exceptionally well located to the centre of London. Most key attractions are easily walkable.

8/10 Good

Johnson

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julia the duty manager offered me a hot drink during a really cold day after taking storing away my bags as I had arrived early. Bed was comfortable and shower clean. Breakfast was in the bedroom. Felt very welcome. Leon
Stayed 1 night in Dec 2022
Response from Arnold DM on 12 Jan 2023
Dear Leon thank you for your review and most importantly it is a positive one thank you.