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"The hotel is close to the Stansted airport and a quick shuttle ride away. You pay for the shuttle as you get on, which makes it easy."

"Good breakfast selection, fantastic hours for those flying out early."

"People gathering outside the front door smoking wasn’t welcome we expected from Novotel . Food prices are unnecessarily expensive including a simple water bottle . Can’t get any food item delivered . Property is busy and feels like motel rather the Novotel I used really enjoy . "

"Great place and the restaurant meal was fantastic Wood recommend"

"A fair few issues with the room - especially noise. There was a regular clicking noise in the bathroom that could be heard from the bed. The automatic doors made a sliding noise that could be heard from the bed. If I wasn't so tired, and arriving so late, I would have left. Carpet covered in marks. Walls have painting chipping. Couldn't tell if it was a mural or a painting above the bed. Shower head is broken - directing most of water at the wall. Aircon was broken. Didn't work at all. So no air in the room. Late check out though, so, you know - not hell"

"Pillows were not great"

"We really liked this hotel. Fab location next to Whittlesford Parkway station Lovely breakfast. Superb value"

"I won’t be going to this hotel or any other holiday inn express again because of this hotel room. I’m surprised holiday inn want to put their name to these kind of hotels as I’ve stayed in normal holiday inns and they have all been lovely. The hotel staff were nice and the food was ok. BUT our room was actually disgusting!! The walls, floors and base of the bed were filthy! It looked like someone had been sick down the side of the bed!! There was a sofa bed in the room which was also dirty and the chair provided was disgusting with dirt and stains all over it!! The tv was broke!! Mold marks all round the base of the shower! The room was freezing and felt like there was draft and sound coming through even when window was closed. The heater didn’t work, just blew cold air out of it! I’m glad we had only booked one night to stay here! Like I say the staff were nice and pleasant. And the food was ok but our actual room where we had to spend our time and sleep in was awful. There was also no main light in the room and one of the bedside lights didn’t work, so was dark and cold and dirty! Overall awful! Only didn’t give the lowest I could because of the nice staff and ok food."

"Easy parking. Hotels is dated but clean comfortable room"