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Down Hall Hotel

4.0 star property
Travelers find rejuvenation in the countryside where nature surrounds them and thoughtful amenities enhance their stay at Down Hall Hotel

Choose dates to view prices

Down Hall Hotel combines countryside charm with comfort. Guests can book a hot stone massage, play tennis, or wander the gardens. The hotel offers in-room WiFi and multilingual staff to assist with any needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is AU$243
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(36 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Down duvet
Hairdryer
  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Portable fan
Down duvet
Premium bedding
Blackout curtains
  • Garden view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.8 out of 10
Good
(6 reviews)

Highlights

Plasma TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Separate bedroom
Blackout curtains
Down duvet
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Bishop's Stortford, Down Hall Hotel is in a rural area and near the airport. The area's natural beauty can be seen at Pishiobury Park and Hatfield Forest Country Park, while The Henry Moore Foundation and House on the Hill Toy Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Melbourne Stadium or Top Events GB. Spend some time exploring the area's activities, including golfing. Visit our Bishop's Stortford travel guide
Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS

What's nearby

  • Saint Nicholas Church, Moreton
    9 min drive - 9.6 km
  • Pishiobury Park
    10 min drive - 7.9 km
  • The Gibberd Garden
    11 min drive - 9.3 km
  • Hatfield Forest Country Park
    11 min drive - 9.0 km
  • Harlow Falconry
    12 min drive - 10.2 km

Getting around

  • Sawbridgeworth Station
    9 min drive
  • London (STN-Stansted)
    15 min drive

Restaurants

  • The Bull
    9 min drive
  • Laoban Restaurant
    11 min drive
  • Secret Garden
    9 min drive
  • Queen's Head Inn
    9 min drive
  • George IV
    8 min drive

About this property

Down Hall Hotel

Upscale hotel in a rural location
At Down Hall Hotel, you can look forward to a terrace, a garden and a playground. Treat yourself to a facial, a deep-tissue massage or a manicure/pedicure at the on-site spa. The on-site British cuisine restaurant, The Grill Room, offers breakfast and dinner. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court and express check-out
  • Express check-in, meeting rooms and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and portable fans

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is Down Hall Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Down Hall Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 5 Apr 2026 start from AU$243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Down Hall Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Down Hall Hotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Down Hall Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Down Hall Hotel located?

Situated near the airport, this spa hotel is within 6 miles (10 km) of Pishiobury Park, Hatfield Forest Country Park and The Leventhorpe Leisure Centre. Saint Nicholas Church, Moreton and The Gibberd Garden are also within 6 miles (10 km).

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Reviews

Down Hall Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

10/10 Excellent

Mandeep

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were so welcoming and helpful throughout our stay. The room was so comfortable and a great size too
Stayed 1 night in Jan 2026

10/10 Excellent

ODANIR

Very nice service, place is amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. Felt more like a 5 star hotel. Staff all really friendly and helpful, beautiful hotel and grounds. Food really good. Really nice atmosphere for Christmas.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Another memorable stay at Down Hall Hotel. The staff were excellent, service was great, room was spotless, and both dinner and breakfast were very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great place and facilities. Staff amd food are excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco-frendly hotel. Room key door knob sign were made of wood. They provided the hotel surrounding map, which was very interesting and helpful. Breakfast was not order to cook but buffet style which actually we prefered.
key card made of wood
surprise treat in our room
bee hives
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. Staff are fantastic. Found food and drinks very expensive. Overall had a lovely stay
Stayed 1 night in Oct 2025

10/10 Excellent

G

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful and clean room. One of the best starters I’ve had in a long time in the Garden Room restaurant. A great service there too.
Stayed 1 night in Nov 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Down Hall Hotel. Our room was spacious with direct access to the garden. Great hospitality and delicious food at the restaurant. Our dog was so happy there! Thank you so much for hosting us!
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, stylish hotel set in gorgeous grounds. Friendly and helpful staff and excellent amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue - super clean very helpful staff and an amazing massage . Nothing not to like !
Stayed 2 nights in Oct 2025

10/10 Excellent

Sofa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 1 night with a toddler, plenty to keep the little one entertained with a play area and large grounds to explore. Room was also very spacious, we stayed in an executive room. Even with an additional bed, the room had plenty of room. Loved it so much, we’ve since rebooked.
Stayed 1 night in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 1 night in Jul 2025

10/10 Excellent

Opal

Liked: Cleanliness, staff & service, amenities
Authentic to its age yet well appointed and maintained to contemporary standards. The room, facilities and grounds are extremely well maintained. All staff interaction was professional, yet personable. Special mention for Kevin and his crew in the restaurant where food and service was much appreciated as we celebrated a 70th birthday with a meal.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, fantastic food in the garden restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, attentive staff Will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and professional staff. The constant temperature throughout the hotel, especially the bedroom was perfect. At no point did we feel cold, considering it was a cold and wet day, nor did we get overheated.
Stayed 1 night in Oct 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been coming here since 2009. A wonderful place for a quiet retreat.
Stayed 1 night in Sep 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb comfort, food & service
Stayed 1 night in May 2025

10/10 Excellent

Maria Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely didnt disappoint

A truly luxurious and special hotel, beautifully decorated and maintained. Outstanding staff, lovely grounds to wander in, and excellent spa, we loved our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with large comfortable rooms serviced by efficient polite staff
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely experience - the staff were welcoming and helpful, the room was clean and comfortable, the food was good and the spa facilities and treatments were top notch.
Stayed 1 night in May 2025

10/10 Excellent

Timothy Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, couldn’t do enough for you, polite, respectful and had a great sense of humour if you joked with them!
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unreal stay!

Hotel is absolutely beautiful, spotless, staff are all wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We had a basic room. Very spacious and quiet but a little dated. The gardens and terrace are perfect
Stayed 1 night in Aug 2025