Terrace/patio

Reviews of Aliya Hotel Klang

4 out of 5
Aliya Hotel Klang
Lot 336, Seksyen 23, Jalan Meru, Kapar, Klang, Selangor

Reviews

6.8
Rating 10 - Excellent. 4 out of 44 reviews" "
Rating 8 - Good. 22 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 7 out of 44 reviews" "
Rating 2 - Terrible. 4 out of 44 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Amenities
Stayed 1 night in Jan 2020

4/10 Poor

Ain

Liked: Cleanliness, staff & service, room comfort
difficult to find restaurant
it's hard to find a Malay restaurant. Parking should be reserved for hotel customers not for weddings ceremony(orang kenduri).
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very good.I very happy to stay at Aliya Hotel
Stayed 1 night in Jun 2019

2/10 Terrible

Sivanathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities
not happy with the facilities such as floor tiles, carpet are not clean
Stayed 7 nights in Jan 2019

8/10 Good

Mohd Azman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Frequent Traveller
Check in was fast although the receptionist was not smiling. But Housekeeping failed to change the bedsheet and the towels in the room. Since I was out all the whole time, I just ignore it. The hotel was under some renovation but the notice is only 1 at the hallway/corridor. I think the management should actually inform the guests upon their check in or maybe put up notices in the elevator.
Stayed 2 nights in Nov 2018

8/10 Good

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is fine. except for the room facilities. the aircond is too slow and need to be service
Stayed 2 nights in Nov 2018

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Kenn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Fahmi, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
everything looks clean and perfect. But because I stayed for a short while without my family members so i dont really enjoy the stay,
Stayed 2 nights in Aug 2018
Response from Aliya Hotel on 30 Aug 2018
Ok thank you for your respond welcome back again

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay for solo or family.
The purpose of my stay was to make use of the pool and soak up the sun (vitamin D) while getting a tan. Perfect conditions with sun 5 of 6 days. Meals were great with the option of buffet or menu most days. The hotel caters mostly for tour groups and conferences but individuals are well looked after. I chose Klang as a place to avoid the markets of Kuala Lumpur where I had been over indulging, some of the shops here proved too tempting however.
Stayed 6 nights in Aug 2018
Response from Aliya Hotel on 23 Aug 2018
Thank for the review . We will improve from time to time

6/10 Okay

Verified traveller

Liked: Staff & service
Nice hotel but time to replace some old items like carpets, sofas, etc. The table lamp bulb spoilt in my room. The food and plates should be cleared as soon as possible after the hotel guests finished and left them in front of their rooms.
Stayed 3 nights in Aug 2018
Response from Aliya Hotel on 23 Aug 2018
We take note and will improve

4/10 Poor

Tunperak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smells smoke. Breakfast charge as buffet rm40 2pax but no buffet at all! The served u ala carte.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
traffic jam
having an issues. eg toilet bowl & floor trap blockage.
Stayed 2 nights in Mar 2018

8/10 Good

anwar, klang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok
Everything is OK, except NO BREAKFAST provided if booking was done thru trivago/Expedia.
Stayed 1 night in Mar 2018

8/10 Good

Maha

Liked: Cleanliness, staff & service
ok
overall was good but I cant accept it when no current in my room early morning.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my first choice if i come to klang
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Disappointing stay
Stayed here for a night to attend a function in Klang. Took the deluxe king bed room. During check-in, was kind of put off when the receptionist helping me check in decided to stop my process to check in another customer that came after in, cut in and asked to check in. Fortunately, another receptionist came by in a couple of minutes to help me. Parking is really confusing and kind of off-putting. Escalator to the hotel lobby not working so had to drag up my things. Btw, on check out, gave my card with the holder to the receptionist and came down to the parking only to be told by the attendant that if I didn’t have a slip attached to the holder I had to pay. So paid Rm14 for parking. Room is really spacious but the bed is not premium at all! It’s hard. And bathroom is really weird wherein the water from the shower goes into the toilet and dressing area making the whole area wet with your bathing water. Definitely will not recommend this hotel in overall.
Stayed 1 night in Jan 2018

8/10 Good

NEE JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Danny

Liked: Staff & service
Stayed 1 night in Jul 2017

10/10 Excellent

Nazri

Liked: Staff & service, property conditions & facilities, room comfort
Value for money
I love love love this hotel. The front desk is very helpful, the room is spacious and cozy. I just have some issue with some shoe prints on my room and bathroom floor. The hotel should pay attention to this. The pool cannot be used during my entire stay. But i enjoyed my stay nevertheless.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
Bad experience in Aliya Hotel, Klang
Firstly, when we check in the hotel the service is extremely poor. We asked for assistance to carry our luggage from car park basement to our room the excuse they gave was no bell hop. After we took the luggage from car park basement to the hotel lobby there was bell hop to take our luggage to our room. The escalator from car park basement to the hotel is out of order. Secondly, the dressing table had many ants and my friend was bitten. Thirdly, we parked our car at the basement on Sunday at 9 pm after 3 hours almost midnight the counter staff called us to remove our car to another parking lot and threatened us if we don't remove our car it will be clamped. It disturbed our sleep and our peace of mind. Fourthly, the facilities in this hotel is very poor there was no water in the pool the gymn room was locked. I will not pick this hotel for my next stay.
Stayed 3 nights in May 2017

8/10 Good

Wan, Seri Kembangan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Nice room The aircond is leaking. The management need to do frequent check up for all electrical devices

8/10 Good

Atie, Kuantan, Pahang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and affordable price.
I stayed about 3 days 2 night at Aliya Klang. I drove my car from Kuantan late evening and stopped at Petaling Jaya because it was late at night. Continue to Klang on the next day. It was very easy to find this hotel and close to some malls. So, I will recommend this hotel to my friends, later. I really enjoy the food and of course the swimming pool. The staff were very kind and i enjoy stayed at Aliya Klang Hotel. I choose Aliya Klang Hotel because it was nearer with my sisters' event at Setia Badminton Academy, Setia Alam.

8/10 Good

PK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean and comfortable.
Clean, friendly, convenient, comfortable with complimentary parking. Surrounding area busy junction, abut dated. Value for money.

8/10 Good

Marie, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Stay for business. Big room and comfortable. Satisfied.

6/10 Okay

Eve, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Parking is provided. Strategy location go anywhere. Water pressure is very very low, you cannot enjoy the shower at all.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good location
Was told that the Swimming pool would be ready by end Feb. I was there 9-12 Mar and it was still not ready. Pizza Hut & KFC in walking distance.

8/10 Good

aliya hotel, klang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel for me near with i-city shah alam near with where i need to go.

8/10 Good

Chrysalis

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Room comfort

4/10 Poor

Sven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping could do with a bit more training.

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping needs to up their efforts. We had no bath n hand towels and after requesting for the towels they brought bath n three foot mats but no hand towels.

8/10 Good

Nik Shairozi, Kuala krai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff
very nice hotel and staffs

2/10 Terrible

Fredrik

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning! Gym did not open. Sheets dirty. Noisy outside.Bad service. No bar.
Stayed 1 night in Feb 2020

8/10 Good

Yahaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
okay
Alhamdulillah
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Ghazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جديد وخدماته ممتازه

10/10 Excellent

LICHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
花灑出水慢,沒有牙刷,拖鞋提供,要自備。之前已在網站訂好房,check in 時又說要補繳費,結果酒店內部聯繫了很久才解決,處理事情速度慢!