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The Ritz-Carlton, Kuala Lumpur

Hotel Class
5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
782 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur
    7 min walk
  • Popular Location
    Berjaya Times Square
    9 min walk
  • Popular Location
    Aquaria KLCC
    15 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Deluxe, Larger Guest room, 1 King, City view

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite, 2 Bedrooms, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Suite, 3 Bedrooms, City View

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Deluxe Room, 1 King Bed, City View (Deluxe, Club level, Guest room)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Club Suite, 1 Bedroom, City View (Club level, 1 King)

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Kuala Lumpur

In the city centre, The Ritz-Carlton, Kuala Lumpur is in Kuala Lumpur's Golden Triangle neighbourhood, an area with great shopping. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Aquaria KLCC, a top attraction not to be missed.

Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 7 min walk
  • Berjaya Times Square - 9 min walk
  • Jalan Alor - 14 min walk
  • Aquaria KLCC - 15 min walk
  • Kuala Lumpur Convention Centre - 16 min walk

Getting around

  • Kuala Lumpur Sentral Station - 5 min drive
  • Bukit Bintang Station - 8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Li Yen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • The Cobalt Room – Restaurant offering international cuisine. Serves breakfast daily.
  • The Patisseri – Delicatessen offering international cuisine. Serves brunch and lunch daily.
  • The Lobby Lounge – Lobby lounge. Serves lunch and light fare.

About this property

The Ritz-Carlton, Kuala Lumpur

5-star luxury hotel connected to a shopping centre in Golden Triangle
This smoke-free hotel features 3 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include a health club, a bar/lounge and spa services. All 365 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
The Ritz-Carlton, Kuala Lumpur offers 365 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a health club.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Limited parking spaces
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 80 per person
3 restaurants
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese
Malay

Business services

Business centre
Meeting rooms

Outdoors

Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage - swedish
Massage - Thai

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Visual alarms in hallways

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Premium bedding

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

LCD TV
premium channels
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - 11:30 PM

Check-out

Check-out before noon

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Ritz-Carlton Kuala Lumpur Hotel
  • Ritz-Carlton Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Ritz Carlton
  • Ritz Kuala Lumpur
  • The Ritz-Carlton Kuala Lumpur Hotel
  • The Ritz Carlton Kuala Lumpur
4.4

Excellent

5 - Excellent
470
4 - Good
190
3 - Okay
71
2 - Mediocre
30
1 - Poor
21
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The suite is absolutely huge! It’s a 2 bedroom, 4 bath apartment with large windows. We were very surprised and loved all the space. The rest of the hotel is very posh with a lot of staff to help with anything you need. I would really like to mention Clarence Ting at the check out desk, Segar the concierge manager, and Siva the taxi manager. They were absolutely wonderful hosts and really helped us navigate the city.

Stayed 4 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are the best. All so friendly. Make it feel like a home

Stayed 4 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was great.. the staff were friendly. The room service was excellent.. the food was good

Stayed 4 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well kept and clean. staff are friendly. good location.

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this hotel is wonderful, the location, the rooms, the property and above all the personnel and service.

Stayed 2 nights in Nov. 2019

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