Sunway Pyramid Hotel, next to Sunway Pyramid Mall, offers a dynamic experience with on-site shopping. Guests enjoy practical amenities like dry cleaning, a hair salon, in-room WiFi, conference facilities, and notably helpful staff.
Located in Bandar Sunway neighbourhood, Sunway Pyramid Hotel is connected to a shopping centre. Sunway Pyramid Mall and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit i-City and Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Axiata Arena. Visit our Petaling Jaya travel guide
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
What's nearby
Sunway Pyramid Mall
7 min walk - 0.6 km
Sunway Lagoon Theme Park
9 min walk - 0.8 km
Sunway Pyramid Convention Centre
1 min walk - 0.0 km
Pinnacle Sunway
3 min walk - 0.3 km
Sunway Mentari Business Park
3 min walk - 0.3 km
Getting around
SS 15
5 min drive
Taman Bahagia Station
8 min drive
Kuala Lumpur International Airport (KUL)
43 min drive
Restaurants
海底捞火鍋 (Hai Di Lao)
4 min walk
鼎泰豐 Din Tai Fung
4 min walk
Restoran Nasi Kandar Shaaz
1 min walk
ABC One Bistro
1 min walk
Hana Dining Sake Bar
1 min walk
About this property
Sunway Pyramid Hotel
Upscale hotel near Sunway Pyramid Mall
Consider a stay at Sunway Pyramid Hotel and take advantage of a shopping centre on-site, a hair salon and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and conference space.
You'll also find perks such as:
Buffet breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
Concierge services, luggage storage and ATM/banking services
A front desk safe, free newspapers and tour/ticket information
Guest reviews give top marks for the helpful staff
Room features
All 564 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and bidets
LED TVs with premium channels
Electric kettles, daily housekeeping and electrical adapters/chargers
Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
Free area shuttle
Onsite parking available only on request
Covered parking on site (MYR 15 per night; includes in/out privileges)
Valet parking on site (MYR 45 per day)
Limited on-site valet and self parking
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Shopping centre
Family friendly
Free area shuttle
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (61 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
More
8 floors
Banquet hall
Built in 2004
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
LED TV with premium cable/satellite channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
More
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 148.00 per night.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately MYR 130.00 for adults and from MYR 65.00 for children
Airport shuttle fee: MYR 170 per vehicle (return, maximum occupancy 4)
Covered self-parking fee: MYR 15 per night (in/out privileges)
Valet parking fee: MYR 45 per day
Rollaway bed fee: MYR 148.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya
Frequently asked questions
Is Sunway Pyramid Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Sunway Pyramid Hotel?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Sunway Pyramid Hotel on 23 Mar 2026 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Sunway Pyramid Hotel?
Self-parking is available for MYR 15 per night. Valet parking is available for MYR 45 per day.
What time is check-in at Sunway Pyramid Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Sunway Pyramid Hotel?
Checkout is at noon.
Does Sunway Pyramid Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 7:00 AM-11:30 PM on request. A fee of MYR 170 per vehicle applies.
Where is Sunway Pyramid Hotel located?
Located in Bandar Sunway, this hotel is within a 10-minute walk of Sunway Pyramid Convention Centre and Sunway Pyramid Mall. Sunway Mentari Business Park and Sunway University are also within 1 mile (2 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 20 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sunway Pyramid Hotel Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My to go to hotel whenever I am at KL for business trip. Fuss free , clean , great location with lots of choice for food and a good nights rest. Highly recommended. :)
Big clean room but lobby area can be very noisy. Gym and pool access is not straightforward and requires a fairly long walk to Sunway Lagoon hotel. Gym is rather small. Hotel is great for access to the shopping mall and eateries. Not for a quiet stay.
Good hotel, friendly staff. Very good location. Breakfast (very expensive!) is available in the mall next to the hotel.
Condition of the room was not very good, some things need to be repaired/renovated
Been staying at this hotel for many times. Malls have been redesigned since our last trip oct 24. Always enjoy staying in Sunway pyramid. Staffs attitude make one fill comfortable. It was good and now is better. Will be back again
I love this place, easy access to the shopping mall for my kids. Friendly staffs and ease in checking in. Next door is Sunway Lagoon.Will come back again.
Very nice, clean and comfortable. Hotel was connected to the shopping mall and theme parks so it was extremely convenient. However, parking was chargeable at RM15 a day which I felt was ridiculous since the room rates are already rather pricy.
Great location! The hotel is attached with Pyramid mall. The room is spacious and fully equipped with all the amenity. It's easy to go to Sunway university through the mall and the overhead walkway.
Good location in Sunway.
Connected to the shopping mall with lots to do around.
Comfortable clean hotel.
Good service.
Note about guest parking: RM15 a day.
Good for a short away from work. The malls are huge and you need at least 2 days to familiarise the amenities!
Hotel staff are courteous and helpful at all time! Both my husband and I have indeed enjoyed this break!
That staff is ever so helpful and go all the way to assist that we be in the same room for the entire stay after our medical appointment was changed several times
I like that it’s so close to dining and shopping. I don’t like the fact that we can’t adjust the thermostat when it gets too cold.
Sabrina
Stayed 6 nights in Oct 2023
6/10 Okay
Nicholas
9 Feb 2025
Liked: Cleanliness
Disliked: Staff & service
I recently stayed at a hotel in Sunway, and here's my take on the experience:
The room was decent - clean, equipped with all the basic amenities, and comfortable enough for a good night's sleep. The location was a major highlight; the hotel is right next to Sunway Pyramid mall, making it incredibly convenient for shopping, dining, and entertainment. You could walk to the mall in minutes, which was a significant advantage if you're looking to explore without needing a car.
However, the customer service was a letdown. The staff seemed unfriendly and not particularly helpful, which was disappointing. A warm and friendly service can really enhance the stay experience, and this was lacking here.
Another downside was the parking fee. There's no complimentary parking; you have to pay for it, which can be quite inconvenient, especially if you're planning to stay for several days.
Overall, if you're looking for a place to stay primarily for its location and aren't too bothered by less than stellar customer service, this hotel could work for you. However, the unfriendly staff and the additional cost of parking might be considerations depending on your preferences.