Sunway Pyramid Hotel

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Overview of Sunway Pyramid Hotel

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Sunway Pyramid Hotel

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500

Explore the area

  • Popular LocationSunway Pyramid Mall6 min walk
  • Popular LocationKLCC Park19 min drive
  • Popular LocationPetronas Twin Towers19 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)35 min drive

Choose dates to view prices

About this area

Petaling Jaya

Located in Petaling Jaya, Sunway Pyramid Hotel is connected to a shopping centre. Sunway Pyramid Mall and Mid Valley Mega Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit i-City. Looking to enjoy an event or a game? See what's going on at Shah Alam Stadium or Bukit Jalil National Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk
  • Sunway Pyramid Mall - 6 min walk
  • Pinnacle Sunway - 6 min walk
  • KLCC Park - 19 min drive
  • Petronas Twin Towers - 19 min drive

Getting around

  • SS 15 - 5 min drive
  • USJ 21 Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 35 min drive

Restaurants

  • Brotzeit - 3 min walk
  • Juice Works - 4 min walk
  • Tony Roma's - 4 min walk
  • Pizza Hut - 4 min walk
  • Bubba Gump Shrimp Co. - 4 min walk

About this property

Sunway Pyramid Hotel

Petaling Jaya hotel connected to the convention centre, within walking distance of Sunway Pyramid Mall
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, 24-hour room service and conference space are on-site. All 564 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also find electric kettles and free bottled water.
Sunway Pyramid Hotel offers 564 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 12 per night; includes in/out privileges)
  • Valet parking on site (MYR 24 per day)
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 54.80 for adults and MYR 26 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping centre

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Malay

Business services

  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 54.80 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 12 per night (in/out privileges)
  • Valet parking fee: MYR 24 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 218 out of 530 reviews
5 - Excellent 41%
Rating 4 - Good. 246 out of 530 reviews
4 - Good 46%
Rating 3 - Okay. 40 out of 530 reviews
3 - Okay 8%
Rating 2 - Poor. 20 out of 530 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 530 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love everything except there are no views for this family rooms 😬
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, room comfort
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No free upgrade and discount on food
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had been renovated and so the rooms have a fresh and modern appearance. Room amenities of note: mini fridge, iron & ironing board, mini safe. The room's TV has quite a number of channels. Those who like to watch football or other sports will be pleased to know that the hotel rooms' TV channels include Astro Super Sports ASSP and ASSP2 (both have some English Premier League games shown live) and Fox Sports.
Stayed 2 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021