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Overview of Pullman Kuala Lumpur City Centre Hotel & Residences

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Guest reviews

4.2 / 5Very Good
1,952 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationPavilion Kuala Lumpur7 min walk
Popular LocationAquaria KLCC8 min walk
Popular LocationKuala Lumpur Convention Centre9 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

  • Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More details
  • Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More details
  • Executive Room, 2 Single Beds (Club Lounge Access)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More details
  • Apartment, 1 Bedroom

    4.1/5 guest room rating

    Room amenities

    • 59 sq m
    • Sleeps 3
    More details
  • Apartment, 2 Bedrooms

    4.4/5 guest room rating

    Room amenities

    • 97 sq m
    • Sleeps 4
    More details
  • Executive Room, 1 King Bed (Club Lounge Access)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More details
  • Deluxe Room (Premium)

    4.4/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More details
  • Deluxe Room (Premium)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More details
  • Deluxe Room (Grand)

    4.2/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 2
    More details
  • Deluxe Room (Premium Grand)

    Room amenities

    • 54 sq m
    • Sleeps 2
    More details
  • Apartment, 3 Bedrooms

    Room amenities

    • 201 sq m
    • Sleeps 6
    More details

About this area

Kuala Lumpur

In the city centre, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, an area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Travelling with kids? Don't miss Aquaria KLCC and Kuala Lumpur Bird Park. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 7 min walk
  • Aquaria KLCC - 8 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 13 min walk
  • Jalan Alor - 13 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Sedap — 1 min walk
  • Red — 1 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 607 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and separate bathtubs and showers.
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: MYR 30 per day
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.00 for adults and MYR 32.50 for children
4 restaurants
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Arcade/game room
Children's pool
Full-service spa
Outdoor pool
Playground
Sauna
Shopping

Family friendly

Arcade/game room
Children's pool
Dry-cleaning service
Free cots/infant beds
Outdoor pool
Playground
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Filipino
Hindi
Indonesian
Malay

Business services

Business centre
Meeting rooms
Conference centre

Outdoors

Garden
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Massages
Massage/treatment rooms
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding

Bathroom

Bathrobes
Bathroom (partially open)
Bidet
Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

32-inch LCD TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM and 10:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65.00 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre

Guest reviews

4.2
Very Good
5 - Excellent
839
4 - Good
761
3 - Okay
217
2 - Mediocre
101
1 - Poor
34
4.2
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome staff! Helpful and kind. Fresh, clean and airy.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

Nice Stay but

Comfy bed, fast check-in. Good breakfast spread. However, the table mat is not clean and there were flies during breakfast. the claypot used at the Nasi Lemak corner could be more ergonomically designed. Not easy to lift it up when you have a plate on one hand.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything’s perfect, the hotel provided cake and balloons for my boyfriend’s birthday! We had an amazing time in the hotel.

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing hotel/apartment. So close to the main shopping and eating district in Bukit Bintang (you walk less than 5mins to the hotel next door that has a lift that goes up into the shopping centre walkway - convenient to get out of weather impacts) and more importantly an affordable and professional establishment. Absolutely loved the family orientation with a games room (PS4, Xbox, DVD, kids play area and ping pong), great pool and 24hr respectful gym. Will definitely come back

Stayed 5 nights in Feb 2020