Juan Sánchez Hotels, San Juan

"Clean, quiet room and friendly staff. The on-site restaurant was also surprisingly good (though on the pricey side) and worth a stop by! Wish the hot tubs on the deck were operational. "

"The pool was nice. Staff was friendly, professional and helpful."

"The hotel itself is located along a busy stretch of expressway a couple miles from SJU airport. It’s about a 10 minute walk to a gorgeous beach with lounge chairs and umbrellas. The pedestrian overpass has about 25 steps on each side.. not for someone with mobility issues. The elevator was not working. Parking is very limited. Check in was fast and efficient with pleasant and friendly staff. Room was comfortable though kinda small. Nice bed and large walk in shower. Nice little pool with bar area near by. All in all a thumbs up!"

"It was great, but was supposed to be in king size bed. It seemed like queen size. Blanket and pillows weren’t that good. Besides that great!"

"I traveled with a group of 21 including myself. When we arrived we had to wait til 4 for check-in so we were able to take a look around. The rooms are nice but needing some updating and some furniture items need replacing. The sofabed in my room was stuck out all weekend which ruined me having my group being in my room to celebrate my bday where all my decorations where put up because they dont allow you to decorate inside of the hotel unless you book an event space. The staff was polite and the restaurants were a bit slow with service but the food was good. The free breatfast was tasty and a good start to the day.We loved the happy hour everyday which was a great meeting point before dinner. The biggest complaint anyone had was everyone didnt get the rooms that they booked. We all paid for a oceanview king suite and some of us was watching a rooftop or parking lot from their balconies! There was little to no compensation for the room errors. The beach is accessible through a gate off the pool area which consist of 3 pools and a hot tub. The beach was nice but very rocky going in the water. Overall it was a good stay but with some small improvements it could be a 4 or 5 star hotel!"

"After check out they kept taking money out my account and one is answering the phone so I can why"

"Room was nice, view was beautiful. Beautiful property."

"The oceanside was great! Woke up every morning ready to open the balcony and just hear the waves."

"It was a beautiful hotel with "