Pros- Having shops, dining, beach all in one area was great and convenient! James at the front desk was cheerful and upgraded our room to the Rainbow tower with marina and ocean view! Housekeeping was exceptional. Whatever we needed, they delivered within 10-15 min. The resort and grounds were very clean and walking distance to shopping to main strip and Waikiki beach. Service Staff professional.
Overall a great destination for families!
CONS- We lost hot water for a day however, upon checking out the front desk credited us the entire resort fee!
PARKING- $70 to park a car per night. We rented 2 day to go around the island. Most everything is walkable or pick up spots if taking an excursion.
ROOMS- Average at best. Clean but very dated and run down and we were in the Rainbow tower. Expensive for what you get. All rooms should come with Queens for the nightly price. Restaurants are expensive but it is Hawaii so expected. Even the IHOP off property is more expensive than mainland.