2/5 Poor
Verified traveller
Travelled with family
28 Jul. 2021
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Mar 2019
The Kahala Hotel & Resort
Photo gallery for The Kahala Hotel & Resort
Overview of The Kahala Hotel & Resort
VIP Access
The Kahala Hotel & Resort
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitiser provided
5000 Kahala Ave, Honolulu, HI, 96816
Explore the area
- Kahala Beach6 min walk
- Kahala Mall3 min drive
- Kapiolani Community College5 min drive
- Honolulu, HI (HNL-Daniel K. Inouye Intl.)18 min drive
Choose dates to view prices
About this area
Honolulu
Located in Honolulu's Kahala neighbourhood, The Kahala Hotel & Resort is in the suburbs and on the beach. Kahala Mall and Royal Hawaiian Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Diamond Head and Waikiki Beach. Travelling with kids? Don't miss Honolulu Zoo. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and mountain biking. Guests appreciate the resort's quiet location.
View map
What's nearby
- Kahala Beach - 6 min walk
- Kahala Mall - 3 min drive
- Kapiolani Community College - 5 min drive
- Kawaikui Beach Park - 8 min drive
- Diamond Head - 13 min drive
Getting around
- Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 18 min drive
Restaurants
- Arancino at the Kahala — 1 min walk
- Hokus — 1 min walk
- Olive Tree Cafe - 3 min drive
- California Pizza Kitchen - 4 min drive
- 3660 On The Rise - 5 min drive
About this property
Awards and affiliations
The property is a member of Preferred Hotels & Resorts and the Leading Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Secured covered self parking on site (USD 40 per night)
- Secured covered valet parking on site (USD 40 per night)
- Wheelchair-accessible parking available
- 24-hour return airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends: USD 45 for adults and USD 21 for children
- 5 restaurants
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- Aerobics classes
- Beach yoga
- Children's pool
- Fitness centre
- Free bike hire
- Full-service spa
- Motorised watercraft
- Outdoor pool
- Pilates classes
- Sauna
- Shopping
- Hot tub
- Steam room
- Yoga classes
Family friendly
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Children's pool
- Laundry facilities
- Outdoor pool
- Fridge
- Supervised childcare/activities (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Water sports equipment
- Wedding services
Languages spoken
- Chinese
- Japanese
- Korean
- Spanish
Business services
- 24-hour business centre
- Conference space (13000 square feet)
- Meeting rooms 2
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Outdoor furniture
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 10 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massage - Swedish
- Massage/treatment rooms
- Hot tub
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Pool hoist on site
- Roll-in shower (select rooms)
- Step-free path to entrance
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Designer toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- 40-inch LCD TV
- TV channels
- Films for purchase
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Fridge
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Free newspapers
- In-room massage
- Iron/ironing board
- Phone
- Safe
- Slippers
- Turndown service
Similar properties
See similar properties
Honolulu
Eastern Honolulu
5 star
Hotel resort
Guest rating 4.5+
Air conditioned
Business-friendly
Pool
Policies
Check-in
Check-in from 3 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Dogs welcome
1 per room (up to 25 lbs/11 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 75.0 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: USD 45 for adults and USD 21 for children (approximately)
- Airport shuttle fee: USD 195 per vehicle (one-way)
- Covered self-parking fee: USD 40 per night
- Valet parking fee: USD 40 per night
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 75.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - GE-169-879-9616-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Kahala Hotel & Resort
Kahala Resort Hotel
Kahala Hotel Resort
The Kahala Hotel Honolulu
The Kahala Hotel And Resort
Kahala Resort Honolulu
Kahala Hotel Honolulu
Mandarin Oriental Oahu
Kahala Mandarin Oriental
The Kahala Hotel & Resort Hawaii/Honolulu
The Kahala Hotel Resort
The Kahala Hotel & Resort Hawaii/Honolulu
Kahala Resort Honolulu
Kahala Hotel Honolulu
Kahala Hotel & Resort
The Kahala Hotel And Resort
The Kahala & Resort Honolulu
The Kahala Hotel & Resort Resort
The Kahala Hotel & Resort Honolulu
The Kahala Hotel & Resort Resort Honolulu
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family
26 Jul. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family
26 Jul. 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with partner
24 Jul. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021
2/5 Poor
Verified traveller
Travelled with family and small children
24 Jul. 2021
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jul 2021