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Overview of Best Western The Plaza Hotel

Photo gallery

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Best Western The Plaza Hotel

2.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKeʻehi Lagoon Beach Park4 min drive
    Popular LocationMoanalua Gardens5 min drive
    Popular LocationMamala Bay Golf Course6 min drive
    AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)7 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Accessible, Non Smoking

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

    4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)
  • Standard Room, 1 King Bed, Refrigerator & Microwave, City View (High Floor Harbor View)

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Refrigerator & Microwave, City View (High Floor Harbor View)
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

    3.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Refrigerator & Microwave, City View (High Floor Harbor View)

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Refrigerator & Microwave, City View (High Floor Harbor View)
  • Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

About this area

Honolulu

Best Western The Plaza Hotel is located near the beach and in an area with good airport proximity. Hawaii Theater and USS Missouri Memorial are cultural highlights, and some of the area's notable landmarks include USS Arizona Memorial and Aloha Tower. Check out an event or a game at Aloha Stadium, and consider making time for Honolulu Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Keʻehi Lagoon Beach Park - 4 min drive
  • Moanalua Gardens - 5 min drive
  • Mamala Bay Golf Course - 6 min drive
  • Aloha Stadium - 6 min drive
  • USS Arizona Memorial - 12 min drive

Getting around

  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.) - 7 min drive

Restaurants

  • Starbucks - 4 min walk
  • Joe's Grill Express - 5 min walk
  • Ninja Sushi - 9 min walk
  • Mitch's Fish Market & Sushi Bar - 9 min walk
  • Big Kahuna's Pizza 'n Stuffs - 10 min walk

About this property

Best Western The Plaza Hotel

Eco-friendly Honolulu hotel in Western Honolulu with restaurant
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. All 274 rooms provide conveniences such as fridges and microwaves, plus free wired Internet and LCD TVs with cable channels. Guests will also find coffee/tea makers, free newspapers and free local calls.
Best Western The Plaza Hotel offers 274 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. 35-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Self parking on site (USD 30 per night)
  • Electric car charging station on site
  • On-site parking is wheelchair accessible

Food and drink

  • 1 restaurant

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Meeting rooms
  • Conference space (2590 square feet)

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 35-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 1 April 2020 to 31 March 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
The property is closed between 01 April and 30 April.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per night
Dogs and cats only
Up to 20 lbs/9 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-605-9648-01
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 3-device limit

Property is also known as

Best Western Hotel Plaza
Best Western Plaza
Best Western Plaza Honolulu
Best Western Plaza Hotel
Best Western Plaza Hotel Honolulu
Plaza Best Western
Plaza Hotel Best Western
Best Western Honolulu
BEST WESTERN The Plaza Hotel Hawaii/Honolulu
Best The Plaza Hotel Honolulu
Best Western The Plaza Hotel Hotel
Best Western The Plaza Hotel Honolulu
Best Western The Plaza Hotel Hotel Honolulu

Frequently asked questions

Can I cancel my reservation for free at Best Western The Plaza Hotel and receive a full refund?
Yes, Best Western The Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western The Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western The Plaza Hotel have a pool?
Yes, this property has an outdoor pool.
Is Best Western The Plaza Hotel pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 9 kg per pet. There's a fee of USD 30 per pet, per night.
How much is parking at Best Western The Plaza Hotel?
Self-parking is available for USD 30 per night.
What time is check-in at Best Western The Plaza Hotel?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Best Western The Plaza Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Best Western The Plaza Hotel located?
Located in Western Honolulu, this eco-friendly hotel is 1.2 mi (1.9 km) from Navy Marine Golf Course and 2.9 mi (4.6 km) from Honolulu Harbor. Keʻehi Lagoon Beach Park and Moanalua Gardens are also within 3 miles (5 km).
3.8
Good
Rating 5 - Excellent. 293 out of 1000 reviews
5 - Excellent 29%
Rating 4 - Good. 400 out of 1000 reviews
4 - Good 40%
Rating 3 - Okay. 191 out of 1000 reviews
3 - Okay 19%
Rating 2 - Poor. 82 out of 1000 reviews
2 - Poor 8%
Rating 1 - Terrible. 34 out of 1000 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
1. In any case the breakfast should be balanced. There should be protein, vegetables, fruits, yougurt. But due to COVID-2019 management decided to save money. It was just an excuse for them not to give normal meal. Is it difficult to boil eggs or sausages? Instead we got junk food (sweet bar, sweet muffin, sweet oranges) or order boxes (like on board of aircrafts) 2. The hotel was almost empty. We just asked to prolong our staying for two hours due to our flight had delayed. We were offered to pay for late checkout. SHAME FOR THE MANAGEMENT. They are not flexible people, they are robots. They don't respect their clients. We will never stay here.
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value! Convenient for travellers
Convenient for a quick stay-over to next location.Great price for all that was included. Staff were informative, Shuttle service was great, Breakfast was unbelievable.Many options including gluten free. Be aware Store in lobby closed early. MacDonald's next door. Entry to rooms was outside and difficult to get luggage up stairway. Poor lighting in central courtyard was .
Stayed 1 night in Mar 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Taken Advantage Of In Times of Crisis!!!
Unfortunately, we were only checked into the hotel for 1 hour. We were to stay 1 night but had to leave because we were told by Hawaii government that they would be closing the borders the next day due to covid-19. Any visitors in the state or coming into the state would have to remain quarantined in their hotels for 14 days. Not wanting to be, and not able to afford to be there for 2 weeks, we quickly checked out to get back to airport to find a flight out. We were leaving on request of the government, not something under our control but they charged us for our 1 night anyway even though we were not there for more than an hour. I investigated policies at other hotels and found that many were waving cancellation fees due to the Govenor’s request. Not this hotel! We respected your state’s request, and then felt taken advantage of by your lack of consideration due the unusual circumstances. Sorry can not comment on condition, cleanliness or comfort of hotel since we were only there for 1 hour.
Stayed 1 night in Mar 2020

3/5 Okay

Sad face IconDisliked: Amenities
TV didn't work when I arrived. Took 1 1/2 hrs to correct situation. In the end they had to bring me a different tv. When they left they didn't plug in the fridge behind the wall unit where they were working, so my milk spoiled the next day. All these calls/remedies take precious time I needed while in the room.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

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