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"i found female hair on bed on my checked in"

"Room smelled of mildew and bathroom wasn’t cleaned when we got there. Asked to switch rooms and it was better. "

"Excellent hotel right in the middle of Time Square! You absolutely can not beat the location! The staff were professional and friendly. The rooms were on the small side but perfect for two people. They were clean and well furnished and decorated. We loved Tempo and would absolutely stay there again!"

"Couldn't ask for a more convenient perfect location."

"Nice location"

"The staff was the HIGHLIGHT of the hotel. So incredible and our room was amazing!"

"FLY/NATS IN SHOWERS. HAIR IN “CLEAN TOWELS” Stains on bed sheets. Weird smell coming out shower drain. Rude security guard AND front desk workers. The ONLY convenient thing is the location being in Times Square. Other than that throw it away. And the lobby looks nice, but the rooms are like little jail cells. I wouldn’t recommend this place to a wicked man. OHH and a cleaner opened my door while I was in bed because I didn’t respond to “housekeeping”. ( this was around 9am BEFORE the 12pm checkout time). I’ve NEVER in my life written a review. But this place right here. Nah I want my refund—still waiting for them to respond to my email sent DAYS AGO. Be careful with this catfish place. "

"Great Location, nice staff and very clean hotel. I recommend 100%"

"Staff is very accommodating and made my son’s 18th birthday on Broadway super special. Upgraded us to a suite for free! And managed to get us early check in during a busy vacation week. 5th stay at the Edison and will never stay anywhere else in the city!"