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We very much enjoyed our stay at Chalet Ivy. The room was a good size and the drying cupboards were very welcome as they helped to dry out ski jackets etc. Breakfast was tasty with a good variety of choices. Staff were helpful and polite. The ski concierge and hire service was also very useful. Prices for ski hire were competitive except for helmets which were a lot cheaper to hire elsewhere eg Rhythm

Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options

Wonderful place to stay. They picked us up from the bus station which is only 300 meters away but with the snow would have been hard to walk. The front desk were always friendly and helped when they could. Breakfast fresh and plentiful. Both restaurants were great. With Sushi Shin unbelievable an experience to have.

Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back!

This propertu was true ski in ski out. The decor was stunning and modern. The room was beautiful with everything you could want. Including kitchen, washer/dryer 2 toilets and comfy bed and furniture in the 1 bedroom unit. One of the best things were the staff. They were all so friendly, accommodating and went above and beyond to make our stay memorable. The restaurant and bar run by Zen was so much more than expected. Delicious food and produce. Breakfast, lunch and dinner menu has endless...

Amazing hotel with great staff and beautiful suite. Breakfast was incredible but dinner options were limited. Could not get into their Japanese restaurant even though booking day in advance. When booking their Italian restaurant, they said they only had one table left by entrance door. I pushed for a window seat and said we would be out in an hour. Anyway, the restaurant was never more than half full and we never had to move. Made me wonder if we should have headed over to the Japanese...

Fantastic accommodation - clean, spacious, well equipped and comfortable. This accomodation is under Ski Japan and they will get you to Snow Dog on arrival and departure. Our apartment was ready and we were taken to there to check in, really fast and we were able to settle in quickly. Well equipped with oven, microwave, big fridge, coffee maker, washing machine, dryer - just like at home, so much so we decided to buy local fresh produce and cook every night. Really helpful and friendly staff....

Quiet, secluded and good staff. Breakfast has great variety. Other meals without vouchers are expensive. Private gondola to nickel village runs, however night skiing options limited to just slow 2 seat chair life’s, good for beginners but gets cold easily. Indoor onset could do with a face lift as looks very aged. outdoor onsen excellent. Excellent ski locker facility right next to gondola. Overall very enjoyable!

A top place to stay in Hirafu, Niseko. Excellent location, and staff could not be more helpful and assisting. Studio room 402 has great views up towards the ski slopes. Modern and well equipped, I would choose to stay here again.

Ski lift was very close, just a few hundred metres away, we had a car so we could easily get around from resort to resort and were able to see and ski on all four of them. Grand Hirafu and Anapurri are definitelly the best.

Great stay just thought could have been better with replacing towels and cleaning room. Didnt have room cleaned and had to ask for tkwels

Ideal base for skiing in Grand Hirafu, with ski in/ski out access to the Ace Family Lift and location is walkable to a good variety of food, shopping and ski hire options, as well as the King Gondola and Hirafu Welcome Centre. Staff were friendly and helpful, and buffet breakfast hit the spot each morning. Onsen was lovely after a day on the slopes too! We loved the view from our room, watching people ski down the Family Run. Would stay again and highly recommend.

Great hotel,