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"I LOVED THIS HOTEL!! I cannot remember her name but it started with a L maybe Lola… OH SHE IS AMAZING! I absolutely love her! Only got to meet her my first day in but she gave the best recommendations and was so kind. "

"I thoroughly enjoyed my first time stay at L7. The room was very spacious and comfortable with the window seats being an amazing touch. I look forward to visiting again "

"It was okay"

"NA"

"Nc"

"The hotel staff were great. We were even given recommendations. There was not a microwave in the room at this hotel, but they brought one up to us. This hotel is perfectly located and it’s very cool clean. The views from the room were beautiful."

"Old Chicago charm with great customer service from all departments. "

"Before arriving to the hotel, I called and let the hotel know that I would be arriving the following morning after check in due to a change in my flight that was out of my control. They said they made note of it. When I arrived to the hotel on 3/13/2026, I was told I didn’t have a reservation. Waited 20 minutes or so for the receptionist to come back and say “they got it figured out”. Extremely annoying. They blamed Expedia, however if you have an agreement with a third party, communication is key. I would like to add that it is not worth pre-paying for the breakfast. You are only allowed two things off of the menu which is a total rip off for the amount paid. Lastly, the hotel needs an upgrade. One of the elevators there did not close properly, the furniture was worn out and the bed and pillows were not comfortable. The only nice thing about the hotel was the view. Period. "

"The staff was super helpful and very welcoming. The room had an amazing view for us, beings it was our first time being in Chicago. It’s was so close to everything we wanted to visit and super convenient. I will most definitely stay at this hotel again for future stays in the city.!! Thank you so much for taking pride in your establishment, and your employees, as both we’re definitely deserving of a 5 star rating and review.!"