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Overview of Palmer House a Hilton Hotel

Photo gallery

Featured image
Indoor pool
37-inch TV with cable channels, video game console, pay-per-view films
37-inch TV with cable channels, video game console, pay-per-view films
37-inch TV with cable channels, video game console, pay-per-view films

Palmer House a Hilton Hotel

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationArt Institute of Chicago4 min walk
    Popular LocationMillennium Park5 min walk
    Popular LocationCloud Gate9 min walk
    AirportChicago, IL (ORD-O'Hare Intl.)29 min drive

Choose dates to view prices

  • Room, Accessible, Non Smoking (Roll-in Shower)

    Photos of Room, Accessible, Non Smoking (Roll-in Shower)

    4.1/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

  • Suite, 2 Double Beds, Non Smoking

    Photos of Suite, 2 Double Beds, Non Smoking

    Room amenities

    • 93 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

  • Room, Accessible, Bathtub

    Photos of Room, Accessible, Bathtub

    4/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Suite, Accessible, Non Smoking (Roll-in Shower)

    Photos of Suite, Accessible, Non Smoking (Roll-in Shower)

    Room amenities

    • 93 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Room, 2 Double Beds, Non Smoking

    Photos of Room, 2 Double Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

  • Room, 1 Double Bed, Non Smoking

    Photos of Room, 1 Double Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 1 Double Bed
    More details

  • Room, Accessible, Business Lounge Access (Bathtub)

    Photos of Room, Accessible, Business Lounge Access (Bathtub)

    Room amenities

    • 19 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

  • Executive Room, Non Smoking, Business Lounge Access

    Photos of Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • 21 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

  • Executive Room, Non Smoking, Business Lounge Access

    Photos of Executive Room, Non Smoking, Business Lounge Access

    3.8/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Room, 1 King Bed, Non Smoking (Hip & Historic)

    Photos of Room, 1 King Bed, Non Smoking (Hip & Historic)

    4/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Room, Accessible, Non Smoking (Roll-in Shower)

    Photos of Room, Accessible, Non Smoking (Roll-in Shower)

    3.9/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Room, 2 Double Beds

    Photos of Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Room, Non Smoking (Roll-in Shower)

    Photos of Room, Non Smoking (Roll-in Shower)

    Room amenities

    • 19 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Business Room, 1 King Bed, Non Smoking

    Photos of Business Room, 1 King Bed, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Suite, 1 King Bed, Non Smoking

    Photos of Suite, 1 King Bed, Non Smoking

    Room amenities

    • 93 sq m
    • Sleeps 4
    • 1 King Bed
    More details

  • Suite, 2 Bedrooms, Non Smoking (Parlor)

    Photos of Suite, 2 Bedrooms, Non Smoking (Parlor)

    Room amenities

    • 93 sq m
    • Sleeps 4
    • 1 King Bed and 2 Double Beds
    More details

  • Suite, Multiple Beds, Non Smoking

    Photos of Suite, Multiple Beds, Non Smoking

    Room amenities

    • 93 sq m
    • Sleeps 8
    • 3 King Beds
    More details

  • Executive Room, Non Smoking, Business Lounge Access

    Photos of Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • 21 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

  • Business Room, 2 Double Beds, Non Smoking

    Photos of Business Room, 2 Double Beds, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

  • Room, 2 Double Beds, Accessible, Bathtub

    Photos of Room, 2 Double Beds, Accessible, Bathtub

    4/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Chicago

Located in Chicago's The Loop neighbourhood, Palmer House a Hilton Hotel is in the city centre and near the beach. Willis Tower and Navy Pier are notable landmarks, and the area's natural beauty can be seen at Millennium Park. Field Museum of Natural History and John G. Shedd Aquarium are not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location for the sightseeing. It's also convenient for public transportation: Monroe Station (Red Line) and Monroe Station (Blue Line) are just steps away.
View map
Map
Popular Location

What's nearby

  • Art Institute of Chicago - 4 min walk
  • Millennium Park - 5 min walk
  • Chicago Theatre - 8 min walk
  • Cloud Gate - 9 min walk
  • Willis Tower - 11 min walk

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 8 min walk
  • Chicago O'Hare International Airport (ORD) - 29 min drive

Restaurants

  • The Berghoff Restaurant - 3 min walk
  • Italian VIllage - 3 min walk
  • Hot Woks Cool Sushi - 3 min walk
  • Henri - 3 min walk
  • Miller's Pub - 4 min walk
View map

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in The Loop, walk to Art Institute of Chicago
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. All 1641 rooms offer comforts such as pillowtop beds and premium bedding, plus wireless Internet access (surcharge) and TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), minibars and room service (during limited hours).
Palmer House a Hilton Hotel offers 1641 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and safes. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Balance Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 52 per night)
  • Valet parking on site (USD 82 per night; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7-34 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference space (110000 square feet)

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 37-inch TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe

See similar properties

Chicago
Chicago
Downtown Chicago
Downtown Chicago
Business-friendly
Business-friendly
Pet-friendly
Pet-friendly
Hotel
Hotel
Guest rating 4+
Guest rating 4+
4 star
4 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 27 April 2020 to 19 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Up to 75 lbs/34 kg

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per stay.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 7 and USD 34 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self-parking fee: USD 52 per night
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Palmer House a Hilton Hotel and receive a full refund?
Yes, Palmer House a Hilton Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Palmer House a Hilton Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Palmer House a Hilton Hotel have a pool?
Yes, this property has an indoor pool.
Is Palmer House a Hilton Hotel pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 34 kg per pet. There's a fee of USD 50 per accommodation, per stay.
How much is parking at Palmer House a Hilton Hotel?
Self-parking is available for USD 52 per night. Valet parking is available for USD 82 per night.
What time is check-in at Palmer House a Hilton Hotel?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Palmer House a Hilton Hotel?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Where is Palmer House a Hilton Hotel located?
Located in The Loop, this spa hotel is within a 5-minute walk of Art Institute of Chicago and Millennium Park. Chicago Theatre and Willis Tower are also within 15 minutes. Monroe Station (Red Line) is only a 2-minute walk and Monroe Station (Blue Line) is 2 minutes.
4.1
Very good
Rating 5 - Excellent. 1538 out of 3349 reviews
5 - Excellent 46%
Rating 4 - Good. 1020 out of 3349 reviews
4 - Good 30%
Rating 3 - Okay. 433 out of 3349 reviews
3 - Okay 13%
Rating 2 - Poor. 220 out of 3349 reviews
2 - Poor 7%
Rating 1 - Terrible. 138 out of 3349 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 2 nights in Aug 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The problem was the location. On the Saturday, almost everything was closed, and I could not eat where I wanted to eat, either outside the hotel or in the hotel.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with history
If it is possible, please request to have rooms on the eastside of the hotel. Westside is facing to Chicago Loop so that you would be bothered by the train noise so much. Other than that, this hotel is great. Location is perfect, the building is historical, decorated with artistic interiors. You can feel the history of Chicago.
Stayed 3 nights in Mar 2020

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