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Overview of Palmer House a Hilton Hotel

Photo gallery

Guest reviews

4.2 / 5Very Good
13,688 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

RestaurantFlat Top Grill1 min walk
RestaurantVapiano1 min walk
AirportChicago, IL (ORD-O'Hare Intl.)32 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Room, 1 King Bed, Non Smoking (Hip & Historic)

    Room, 1 King Bed, Non Smoking (Hip & Historic)

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Non Smoking

    Room, 2 Double Beds, Non Smoking

    Room amenities

    • 19 sq m
    • Sleeps 5
    More details
  • Room, 1 Double Bed, Non Smoking

    Room, 1 Double Bed, Non Smoking

    Room amenities

    • 14 sq m
    • Sleeps 2
    More details
  • Executive Room, Non Smoking, Business Lounge Access

    Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • 21 sq m
    • Sleeps 4
    More details
  • Executive Room, Non Smoking, Business Lounge Access

    Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • 21 sq m
    • Sleeps 2
    More details
  • Room, Accessible, Non Smoking (Roll-in Shower)

    Room, Accessible, Non Smoking (Roll-in Shower)

    Room amenities

    • 19 sq m
    • Sleeps 3
    More details
  • Room, Accessible, Non Smoking (Roll-in Shower)

    Room, Accessible, Non Smoking (Roll-in Shower)

    Room amenities

    • 19 sq m
    • Sleeps 4
    More details
  • Room, Accessible, Bathtub

    Room, Accessible, Bathtub

    Room amenities

    • 19 sq m
    • Sleeps 3
    More details
  • Suite, 1 King Bed, Non Smoking

    Suite, 1 King Bed, Non Smoking

    Room amenities

    • 93 sq m
    • Sleeps 4
    More details
  • Suite, 2 Double Beds, Non Smoking

    Suite, 2 Double Beds, Non Smoking

    Room amenities

    • 93 sq m
    • Sleeps 5
    More details
  • Room, Non Smoking (Roll-in Shower)

    Room, Non Smoking (Roll-in Shower)

    Room amenities

    • 19 sq m
    • Sleeps 2
    More details
  • Suite, Accessible, Non Smoking (Roll-in Shower)

    Suite, Accessible, Non Smoking (Roll-in Shower)

    Room amenities

    • 93 sq m
    • Sleeps 2
    More details
  • Room, Accessible, Business Lounge Access (Bathtub)

    Room, Accessible, Business Lounge Access (Bathtub)

    Room amenities

    • 19 sq m
    • Sleeps 4
    More details
  • Executive Room, Non Smoking, Business Lounge Access

    Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • 21 sq m
    • Sleeps 4
    More details
  • Suite, Multiple Beds, Non Smoking

    Suite, Multiple Beds, Non Smoking

    Room amenities

    • 93 sq m
    • Sleeps 8
    More details
  • Business Room, 2 Double Beds, Non Smoking

    Business Room, 2 Double Beds, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 4
    More details
  • Business Room, 1 King Bed, Non Smoking

    Business Room, 1 King Bed, Non Smoking

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More details
  • Suite, 2 Bedrooms, Non Smoking (Parlor)

    Suite, 2 Bedrooms, Non Smoking (Parlor)

    Room amenities

    • 93 sq m
    • Sleeps 4
    More details
  • Room, 2 Double Beds

    Room, 2 Double Beds

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 5
    More details
  • Room, 2 Double Beds, Accessible, Bathtub

    Room, 2 Double Beds, Accessible, Bathtub

    Room amenities

    • 19 sq m
    • Sleeps 4
    More details

About this area

Chicago

Located near the beach, Palmer House a Hilton Hotel is in Chicago's The Loop neighbourhood, an area with good shopping. The area's natural beauty can be seen at Grant Park and Millennium Park, while John G. Shedd Aquarium and Navy Pier are popular area attractions. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient for public transport: Monroe Station (Red Line) and Monroe Station (Blue Line) are just steps away.

Popular Location

What's nearby

  • Art Institute of Chicago - 4 min walk
  • Millennium Park - 5 min walk
  • Chicago Theatre - 8 min walk
  • Sears Tower - 11 min walk
  • Chicago Riverwalk - 14 min walk

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 8 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 32 min drive

Restaurants

  • Flat Top Grill - 1 min walk
  • Vapiano - 1 min walk
  • Freshii - 1 min walk
  • Corner Bakery Cafe - 1 min walk
  • Grill Room - 2 min walk

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in The Loop, walk to Art Institute of Chicago
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. All 1641 rooms offer comforts such as pillowtop beds and premium bedding, plus wireless Internet access (surcharge) and TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), minibars and room service (during limited hours).
Palmer House a Hilton Hotel offers 1641 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: USD 52 per night
Valet parking: USD 82 per night
Parking height restrictions apply
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7-34 per person
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Dry-cleaning service
Corner/local shop
Indoor pool
Laundry facilities
Microwave (on request)
Fridge (on request)

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter

Languages spoken

Chinese
English

Business services

Business centre
Conference space

Spa

12 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Shower/bathtub combination

Entertainment

37-inch TV
TV channels
Films for purchase
Premium channels
Video game console

Food and drink

Microwave (on request)
Minibar
Fridge (on request)

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.

Renovations and closures

The property will be renovating from 13 February 2019 until 30 April 2020 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool

Alternative facilities are located off-site and include:

  • Indoor pool

This property is closed from 18 March 2020 to 30 April 2020 (dates subject to change). During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay.
  • Up to 75 lb/34 kg

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 7 and USD 34 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self-parking fee: USD 52 per night
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Palmer House Hilton Hotel Chicago
  • Palmer House Hilton Hotel
  • Palmer House Hilton Chicago
  • Palmer House Hilton
  • The Palmer House Hilton
All reviews

Guest reviews

4.2
5 - Excellent
6,809
4 - Good
4,287
3 - Okay
1,555
2 - Mediocre
674
1 - Poor
363
4.4
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.2
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Mar. 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      The property is beautiful. The room was clean and the beds comfortable. The bathroom was well appointed. There isn't much of a view due to the age of the building with other properties built up around it over the years. If you want breakfast or, at a minimum, coffee in you room in the morning, there is no service in this hotel.

      Stayed 2 nights in Mar. 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      This is a great historic hotel. The rooms are a bit smaller than the newer, sleek hotels, but the lobby and public spaces are grand and impressive.

      Stayed 4 nights in Mar. 2020

      4/5 Good

      • Liked: Staff & service, property conditions & facilities

      Loved staying at this historic location! The interior of the building is gorgeous. Staff were friendly and helpful. The only negatives were that our room could have been a little cleaner and in better repair. It was good overall - just small improvements like wiping down doors and walls, recaulking around toilet and tub, etc. would have made it more appealing.

      Stayed 2 nights in Mar. 2020