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"Hotel was great, super great location to be close to Central Park and time square"

"Everything about our stay was great. Our first interaction with the hotel was a phone call re our flight being delayed, meaning we would not arrive until the early hours, when we called to advise the reply was 'sorry your flight was delayed but i will make a note on your booking and i will be here to get you checked in very quickly so you can get some sleep'. This was very reassuring. We initially had a room on the street side and due to me being a light sleeper the street noise kept me awake .. i want to point out this is not the hotel's fault, its the joy of being in a city that never sleeps and was not consistent all night it was just felt worse by me being a light sleeper... we spoke to reception and they advised if we packed our bags and left them in the room pre 12pm and come back at 3 pm, they would then sort us an internal room and move all our belongs to the new room. These 2 acts of kindness made our trip along with the hotel being clean and all staff members always being friendly and welcoming and but we will definitely be back to this hotel the next time we visit"

"Loved jt"

"Helpful staff, unique rooms, great location."

"Best hotel I’ve stayed in in NYC! Everything was perfect"

"Great location and even better staff. "

"Old but clean"

"The room was very clean and super cute. The staff were very helpful and friendly. Overall the hotel itself was great as was the location. Would definitely go back."

"Clean room, friendly accommodating staff. Excellent service "